Button/Branch Routing Error:ERR-7621 Could not determine workspace for app

We are getting an error for one of our applications that is only occurring in Production and we are unable to reproduce in any of our other environments.
When the user clicks a button on one specific page (Save, Back, Add) the user is getting the following error:
Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
Error      ERR-7621 Could not determine workspace for application (:) on application accept.
The Back button is the one that doesn't make sense why it is not working as it is a simple redirect to the previous page.
Version: Application Express 2.2.1.00.04
Please help as this issue is affecting our customer from processing orders. I have looked for this error previously, but none seem related to Buttons/Branches. Let me know if you need anymore information.
Thank you,
Amy

Amy,
I imported the same file into the workspace that I used to import into production.
Perfect.
Do you need me to take an export from production directly and reimport?
No but if you could email me that file, I might be able to spot something. I can't find anything wrong with what I see so far. Send to [email protected], to my attention, please.
Also, if you would change your OTN user profile and handle to include your first name, that would help us.
Scott

Similar Messages

  • Error ERR-7621 Could not determine workspace for application (:) on applica

    Hello!,
    We have a simple template based report in apex, it has 2 tabs, each displays a very small, static table
    (about 30 records, 3 columns each). There is 1 user accessing apex, who is logged into the db server
    that has the apex app. We've tried several browsers, all same have behaviour as outlined below;
    When selecting either tab, we frequently get this error;
    "Error ERR-7621 Could not determine workspace for application (:) on application accept
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
    OK."
    The user clicks "OK" and it takes them back to the tab they were viewing but not the one they selected
    OR sometimes it displays the wonderful, "Page Cannot Be Displayed" etc.. Refreshing browser either
    then displays the error message (above) or stays with "Page Cannot Be Displayed".
    The environment:
    Application Express 3.0.1.00.08 using PL/SQL gateway
    Oracle db 11.1.0.6
    Windows 2003 SP2
    Browsers IE(6,7,8), Chrome, FF
    Additionally APEX is very, very slow whether it errors or not and in any browser.
    Any ideas where to start troubleshooting? Thanks in advance, Donald

    Hi,
    Did you resolve the issue?
    Regards

  • Error ERR-7621 Could not determine workspace for application  (:) on.....

    I have developed an online test at apex.oracle.com, after the candidate logged in and took one question and submitted, the following error was displayed in the screen:
    Error ERR-7621 Could not determine workspace for application (:) on
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    I am not sure, what is the cause of this error. Can someone help me to resolve this?

    Hi Suzi,
    Have you got the fix for this error ?
    I have an application in 3.2, and when migrated to Apex 4.0 I get this error. The page has Anychart xml's. When I debug using firebug console, I see the AJAX processes executing successfully. I can clearly see the Headers / Post & Response from the AJAX call. But when I view the XML I see the below error:
    XML Parsing Error: not well-formed Location: moz-nullprincipal:{53b4be08-1c99-4d82-8936-a906246d86ad} Line Number 1, Column 6:
    <?XML VERSION = "1.0" ENCODING="UTF-8" STANDALONE = "YES"?>
    -----^I also see the not well formed XML message, and on clicking the URL I get the below error
    <table summary=""><tr><td><img src="/i/error.gif" border="0" /></td><td>Error</td><td>ERR-7620 Could not determine workspace for application ().</td></tr><tr><td></td><td></td><td>Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.</td></tr><tr><td></td><td></td><td></td></tr><tr><td><a href="javascript:window.history.go(-1)">OK</a></td><td><br /></td></tr></table><script type="text/javascript">
    <!--
    //-->
    </script>Not sure if this error is due to the corrupt XML or something related to Authentication. The Production application (which is in 3.2) has an SSO authentication. Currently, we are in the process of migrating to 4.0 and our SSO has not been configured yet. I have turned off the Authentication for now part of my testing in our Dev (which is 4.0).
    I made sure the Anychart libraries are setup similar to how we have in production, and they are using the same set of Anychart JS.
    Can someone please help ?
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  • ERR-7621 Could not determine workspace for application (:) on application..

    Hi.
    We have strange error starting appear in our application.
    ===========================================================
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
    Error ERR-7621 Could not determine workspace for application (:) on application accept.
    ===========================================================
    It happens when we are tabbing through the pages...
    Any help will be highly appreciated.

    mishkar - there is something going wrong with your HTTP facilities somewhere. See my responses at Re: ERR-7621 Could not determine workspace for application (:).. and ERR-7621 Could not determine workspace for application () on application
    Also your phrase "when we are tabbing through the pages" is extremely vague.
    Scott

  • APEX log in: ERR-7621 Could not determine workspace for application (:) on application accept.

    Hi All,
    APEX 4.0
    Sometimes, I am getting the below error when I tried to logging into APEX workspace (after giving workspace name, User name and password),
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
    Error
    ERR-7621 Could not determine workspace for application (:) on application accept.
    I found some threads related to this but in different way not exactly when I am getting this error.
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    Can anyone tell me, What is the cause for this issue??
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    Lakshmi

    Hi Lakshmi,
    Works sometimes and fails sometimes.  Hmm. Do you have a Webserver for your APEX that is accessible sometimes and not at other times? 
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  • ERR-7621 Could not determine workspace for application (:)..

    Hi,
    Scott,
    can you please tell me what is being checked in the htmldb-engine that causes this error-message :
    "ERR-7621 Could not determine workspace for application (:) on application accept.
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner"
    I'm having this message on a wireless device. When the device comes out of standby-mode the browser asks to to retry the connection, with this error as a result. This only happens when data is POSTed, not when GETted. I am pretty sure this is a browser/network issue, but can you please tell me what the conditions are to make this error appear ?
    Thanks in advance,
    Maarten

    Ok, I figured out what's happening..
    When network is not yet available and data is being submitted, the browser asks to "retry or cancel" the operation. However, when retried only the last URL is sent, not postdata.
    As a result wwv_flow.accept is executed without the necessary parameters.
    So this is definitely a browser issue...
    Thanks for your time !
    Maarten

  • Error ERR-7620 Could not determine workspace for application ().

    Hi,
    I am getting this message on oracle application express 4.0.2.
    [Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
    Error ERR-7620 Could not determine workspace for application (). 
    OK 
    Can anyone please tell me how to solve this error.
    Hoping a positive response.
    Ranjeet.

    Getting this message while doing what?
    Denes Kubicek
    http://deneskubicek.blogspot.com/
    http://www.apress.com/9781430235125
    http://apex.oracle.com/pls/apex/f?p=31517:1
    http://www.amazon.de/Oracle-APEX-XE-Praxis/dp/3826655494
    -------------------------------------------------------------------

  • Error ERR-7620 Could not determine workspace for application (1).

    I am getting the following error message when using javascript with popup:
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
    Error ERR-7620 Could not determine workspace for application (1).
    OK
    Code : URL : javascript:popUp2('f?p=&APP_ID.:16:&SESSION.:::16:P16_DBI_TYPE,P16_STATUS,P16_DBI_MANDATOR:SYBASE,NotScheduled,#LABEL#')

    Hello,
    You should upgrade all the way up to 2.0
    Carl

  • Error ERR-7620 Could not determine workspace for application (38935).

    Hello,
    I have an APEX application that has been fairly thoroughly tested on my local machine... I have now deployed onto the apex hosting service as I need to link to it from my website. However, one of the links in a report on the application has stopped working. I receive the following error:
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
    Error      ERR-7620 Could not determine workspace for application (38935).
    I've tried this on firefox and internet explorer, and I get the same error. The schema at the apex site is differently named compared to my local development environment, but otherwise I think the installations are identical.
    The application is at
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    Username is john.smith, password is danny1. Once you are logged in, click on either of the links in the 'Recent Proposals' region.
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    Many thanks,
    Danny Layne

    Danny,
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    The final problem to mention with putting processes on the login page (after the login process) is that they continue to run even after the "login" process redirects to the after-login page. Even if everything runs in the same session, there is no guarantee that the after-login page and its on-load events will be executed after the after-login processes on the login page.
    Scott

  • ERR-7621 Could not determine workspace for application (:) on application a

    We are running apex 2.2.1 on a RAC. While testing an app, we get http-500 in the browser. In error.log, we see
    --- errorlog ---
    [Mon Feb 26 11:48:34 2007] [warn] [client 172.17.2.17] read request line timed out
    [Mon Feb 26 12:34:10 2007] [warn] [client 172.17.2.17] read request line timed out
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    [Mon Feb 26 14:28:53 2007] [error] [client 172.17.2.17] [ecid: 1172518133:172.17.2.100:561300:0:6576,0] mod_plsql: /pls/htmldb/wwv_flow.accept HTTP-500 Error Reading Data from Client!!
    [Mon Feb 26 14:32:41 2007] [error] [client 172.17.2.17] [ecid: 1172518361:172.17.2.100:561300:0:6580,0] mod_plsql: /pls/htmldb/wwv_flow.accept HTTP-500 Error Reading Data from Client!!
    --- errorlog ---
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    --- error.log ---
    [Mon Feb 26 14:38:52 2007] [info] [client 172.17.2.17] [ecid: 1172518732:172.17.2.100:1134818:0:5,0] mod_plsql: [perf] /pls/htmldb/f status=200 user=HTMLDB_PUBLIC_USER reqTime=55ms connSU=(null),0ms c
    onnRO=(null),0ms connNSSO=HIT,0ms procTime=52ms sessionTidyTime=2ms cache=(null) cookie=(null),0ms pageCalls=0,0ms bytes=14088 describe=No,0ms streamTime=0ms pid=1150e2 sessFile=(null) userFile=724/23
    73 sysFile=251/8990 cacheLevel=(null) cacheTime=1ms dbProcTime=50ms spid=(null) qs=(null) requestTrace=(null) cookieLen=0 cookieValue=(null) reqUserTime=53ms assertUser=(null) subid=(null) authLevel=(
    null) oraError=0
    [Mon Feb 26 14:38:53 2007] [info] [client 172.17.2.17] [ecid: 1172518733:172.17.2.100:1204300:0:4,0] mod_plsql: Read error in ap_bread : errno is 0, retval is 0
    [Mon Feb 26 14:38:53 2007] [error] [client 172.17.2.17] [ecid: 1172518733:172.17.2.100:1204300:0:4,0] mod_plsql: /pls/htmldb/wwv_flow.accept HTTP-500 Error Reading Data from Client!!
    [Mon Feb 26 14:38:53 2007] [info] [client 172.17.2.17] [ecid: 1172518733:172.17.2.100:1204300:0:4,0] mod_plsql: [perf] /pls/htmldb/wwv_flow.accept status=500 user=HTMLDB_PUBLIC_USER reqTime=4ms connSU
    =(null),0ms connRO=(null),0ms connNSSO=HIT,0ms procTime=0ms sessionTidyTime=0ms cache=(null) cookie=(null),0ms pageCalls=0,0ms bytes=0 describe=No,0ms streamTime=0ms pid=12604c sessFile=(null) userFil
    e=(null) sysFile=(null) cacheLevel=(null) cacheTime=0ms dbProcTime=0ms spid=(null) qs=(null) requestTrace=(null) cookieLen=0 cookieValue=(null) reqUserTime=4ms assertUser=(null) subid=(null) authLevel
    =(null) oraError=0
    --- error.log ---
    TIA
    Raj

    Raj,
    Are you running APEX on RAC successfully?
    How does it handle the session state in each instance?
    Do you use Load Balancing?
    BillC

  • ERR-7621 Could not determine workspace.

    Dear all
    I'm getting the following error in my application:
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
    Error      ERR-7621 Could not determine workspace for application (:) on application accept. The application is an internet based one (using https://) that uploads documents from users PC's into a database. It is the upload page where this error is encountered. All other pages work as expected.
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    Many thanks

    Hi
    there is an update on this - I have been able to upload certain files using the https:// url. At first I thought that it was just certain file types (.doc, .txt) that could be uploaded, or the size of the files but know I think it is the content of the actual files that is causing the error. I have uplaoded .doc, .txt, .rtf when the content of the files is just basic text with CR LF. As soon as I attempt to upload a .doc with tables or formatted text I get the error again using the https:// url. Using the local http:// url the same document uploads.
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    I can now upload certain types of docs, e.g. .doc temporary files (which I'm guessing hasn't got all the meta data associated with them - hence why they work), .txt files, octet-stream
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    Content-Type: application/octet-stream
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    but, a failure generates:
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    Content-Type: application/msword
    ÐÏࡱá
    the above document was just a blank work document (no inputted text).
    The encoding when the same document is uploaded locally is the same as far as I can see:
    Content-Disposition: form-data; name="p_t01"; filename="load.doc"
    Content-Type: application/msword
    ÐÏࡱá
    so, I was wondering if this kind of request is being rejected or skewed by the front facing web server for example - but not sure how to prove this?
    Also:
    the local successful upload passes further parameters through to APEX after the p_t01 parameter:
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    *8520108581812951*
    -----------------------------249621896511001
    Content-Disposition: form-data; name="p_t02"
    load
    -----------------------------249621896511001
    Content-Disposition: form-data; name="p_md5_checksum"
    -----------------------------249621896511001--
    but, the failed upload does not, after the p_t01 parameter, we just get:
    -----------------------------13597142188838
    Content-Disposition: form-data; name="p_md5_checksum"
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    Thanks
    Paul
    Edited by: HPOracle2 on Dec 23, 2009 12:43 AM

  • Apex 5 on PDB Not working,. works fine on Root - ERR-7620 Could not determine workspace for application (4500)

    Hello All,
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    ERR-7620 Could not determine workspace for application (4500)
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    Hi John,
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  • ERR-7620 Could not determine workspace for application ().

    Hi,
    Has someone found a resolution for this error. I created a new app based on old app. I have created a new login page several times thinking the error was in the login page. It seems to happen alot when you copy old apps into new workspaces, but I don't know where the error s are occuring
    The second part of the error message is the following:
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner
    Any help would be greatly appreciated!

    Wally - Can you install the application into your workspace on htmldb.oracle.com and reproduce the problem there? Also please describe exactly what you do to run the application (everything you do after you start the browser up to the point of failure, showing URLs, etc.).
    Scott

  • Making app availabe externally (Error ERR-7620 Could not determine ...)

    For the past couple years we've been running 10g and htmldb/apex, but have only been concerned with LAN access. We now have a need to page an app available to the world, but are having trouble doing so. We've opened up 80 (and tried the default 7778 as well) on the firewall. From outside we can reach apache, but /pls/apex/f?p=xxx fails with the following:
    Expecting p_company or wwv_flow_company cookie to contain security group id of application owner.
    Error ERR-7620 Could not determine workspace for application (401).
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    I saw the error listed in a number of threads but none of the cases seemed to be applicable..
    Any info would be great, thanks.

    Hi Chris,
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    My APEX Blog: http://inside-apex.blogspot.com
    The ApexLib Framework: http://apexlib.sourceforge.net
    The APEX Builder Plugin: http://sourceforge.net/projects/apexplugin/

  • ERR-7620 Could not determine workspace

    Hola Todos,
    Estoy tratando de hacer un import de una aplicacion en una Base de Datos oracle 10g r2 ( SOLARIS ) y me sale este mensaje.
    ERR-7620 Could not determine workspace for application ().
    El export fue realizado en XE-WINDOWS.
    No se que hacer...por favor alguna ayudita...
    HGarcia

    Hi Hernando,
    I do not speak Spanish, so apologies but my reply will have to be in English...
    You may be getting this error because of the application alias you are using. I would recommend that you review the following threads on the Oracle APEX forum, as they relate to the same error you have received:
    Aliases ERR-7620
    Application alias bug or not??
    Error ERR-7620 Could not determine workspace for application ()
    Please let me know if the suggested solutions do not work for you.
    ¡Buena suerte!
    I hope this helps.
    Regards,
    Hilary

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