Buy Gems in Clash of Clans

Many thanx in advance and I should inform that my iTunes account was  charged bye 100 $ and I get an application  by spending from my account but in order to get Gem from the clash of clanes game this  massage comes and I don't know what to do in this link .(your purchase could not be completed - for assistance, connect iTunes support at    Www.apple.com/support/iTunes/ww/.  )

You can contact iTunes support via this page and ask them why the message is appearing (on these forums we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption

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