BW- CRM MSA: Job is cancelled when Generic variant is used

Hi Gurus,
We are trying to download BW Reports on Mobile Sales App. The implementation is working perfect when we create variants in BW and then fetch data in CRM.
But now we want to restrict data according to territory of the Mobile User. This is to be done with the help of "By Terr. ID" subscription, but when we use a generic variant and request data, the job is cancelled in BW system saying "Logon for BW user failed when starting a step."
Pls help as it very very very very very very urgent!!!

Sim, segue o dump.
Runtime Errors         MESSAGE_TYPE_X
Date and Time          07.02.2011 09:20:01
Error analysis
    Short text of error message:
    Process PSAPROCESS, variant ZBRPCHAIN_LEVEL1_2LIS_11_VASTI is not schedu
    led waiting for event RSPROCESS D6OVUGNYV55HIR2Y3JEML7XT6
    Long text of error message:
     Diagnosis
         Process PSAPROCESS (variant ZBRPCHAIN_LEVEL1_2LIS_11_VASTI) needs
         to be started. According to the process chain maintenance, it needs
         to be scheduled while waiting for event
         ZBRPCHAIN_LEVEL1_2LIS_11_VASTI D6OVUGNYV55HIR2Y3JEML7XT6. However,
         this is not the case.
     System Response
         The chain is cancelled.
     Procedure
         In order to complete the chain run, follow these steps:
         1.  Ensure that Start Using Metachain or API is selected in the
             variant maintenance for the start process. By doing so, you
             ensure that the chain is not restarted.
         2.  Schedule the process chain.
         3.  In the log view for the process chain maintenance, choose View
             -> Merge Active Version, and end the incorrect process using
             the respective context menu entry.
     Procedure for System Administration
    Technical information about the message:
    Message class....... "RSPC"
    Number.............. 006
    Variable 1.......... "PSAPROCESS"
    Variable 2.......... "ZBRPCHAIN_LEVEL1_2LIS_11_VASTI"
    Variable 3.......... "RSPROCESS"
    Variable 4.......... "D6OVUGNYV55HIR2Y3JEML7XT6"

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