BW: Not getting Dump For Program error in Process Chain

I have one issue regarding Master data loading issue in BW(3.5).
My business flow like we have received data from server A and Server A extract data from Server B and
Server B which is extract data from source(R/3).
Flow like this R/3-->Server B-->Server A(ETL) -
> My Server.
We have a mater data process chain and that chain we have have the source system Server A but in the process chain one process is there which is fethces data like global transport e.g UOM,factory calender etc through Custom program directly from Server B.
Oneday what happened On that process the process chain Yellow since more than 16 hrs.Once nextday process chain trigger the process chain runs sucessfuly.
But lastdays process chain paticular process stills remains yellow?
We are not getting any dumps and even if from Server A there is no logs then anyone could please tell me what is reason and how to solve it.
Note: it will be helpful for me  if any one know how to check dump for program errors in Process chain as narated issue.

Guys, I am also facing the same issue.
When DTP is completed successfully, it has the job log blow :
Job started
Step 001 started (program RSPROCESS, variant &0000000391261, user ID BWREMOTE)
Performing check and potential update for status control table
Status 'Executable' (user BWREMOTE)
Status 'Active' (user BWREMOTE)
Program RSBATCH_EXECUTE_PROZESS successfully scheduled as job BIDTPR_335754_1 with ID 06532200
Job finished
When it fails or remain yelllow for long time and then turn into red.
Job started
Step 001 started (program RSPROCESS, variant &0000000391306, user ID BWREMOTE)
Performing check and potential update for status control table
Status 'Executable' (user BWREMOTE)
Status 'Active' (user BWREMOTE)
EXTRACTION OF DATAPACKAGE 000001
EXTRACTION OF DATAPACKAGE 000002
Job finished
The question is, why the program  RSBATCH_EXECUTE_PROZESS is not scheduled.  Is it because there is no free resource? Or poor response from SAP ECC?
Finally what does "EXTRACTION OF DATAPACKAGE 000001" mean? Its not scheduled?
Regards
MultiABAP
Edited by: MultiABAP on Oct 6, 2010 10:32 AM

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