BW Publishing using SAP message server

Question

SAP authentication is configured using a message server on a logon group. The authentication works fine for the logon process; however, there is an issue publishing documents using BW publishing feature. During the publishing process the follow error is displayed "An error occurred while saving and/or publishing. The return code 99 was from the server. Error while communicating with Crystal Enterprise; check SAP Gateway."
In addition, the BW publishing service is working fine by connecting to an application server instead of a message server.
Has anyone used the message server/logon group in the BW publishing process successfully?

Answer 1

Initially, in the entitlement systems tab of the SAP authentication in the CMC, a message server and logon group were used for setting up the SAP authentication, but not the application server and system number.
The BW Publication configuration was exactly configured as per the process described in your book.
Yes, we could save reports.
Yes, we could import roles
Yes, necessary rights were assigned
In the BW source parameters, in the parameter, Application server, the message server name (FQDN) was entered and other parameters were LOGON group and system number.
The environment is a Linux Red Hat 5, Production cluster with 3 BOE servers, SAP message server port is set to3600, SAP gateway port is 3300and connectivity from BOE server verified on both 3600 and 3300 ports.
SAP server was able to connect with BOBJ server on the SSH port 22