By entering App store I get a message that a software update, but this software I have never installed on my computer if I want to upgrade what message he sends me a says this with a different account to mine, will not let me update. If I install this sof
By entering App store I get a message that a software update, but this software I have never installed on my computer if I want to upgrade what message he sends me a says this with a different account to mine, will not let me update. If Iinstall this software (FACEBOOK), I put as account user account that is not mine, if you change to my account, send an error and will not let medesacragarlo.As I can remove the software actaulización notice?
Hi...
I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0
Similar Messages
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my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
When I tap on Top 25 button for the app store I get a window that says "to many HTTP redirects" it also happens when I tap on the categories button
Restart your device
Reset All Settings (Settings > General > Reset)
Backup and Restore
Do all of those in order - although I almost guarantee you won't need to perform the last step.
Sounds like your phone is just getting a resource error. -
I have another account that i can't delete off my phone because lost my recovery key and password. How do i get rid of this account? it will not let me turn off find my iphone and delete account. Can anyone help?
Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
Alex H. -
so my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit
Did you try this Apple website regarding your old Apple ID and its password: Apple ID: If you forget your password
OT -
Somehow the country associated with my account was changed to China. I did not make this change. My credit card information needs to be updated but the system will not let me update either my credit card information or the country back to the United States. My updated credit card information is not accepted because the country is China. It will not allow me to change the country until the credit card information is changed. Help!!!
This exact thing has happened to me. Did you get it resolved? If so, how??
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I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry -
When I try to update my apps it says sign in required and will not let me update them
I suspect you have apps that need updating that were purchased from more than one account
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account. -
iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
Help would be appreciated.PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it. -
I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone. As it is a work phone I need to use this email address as my Apple ID. How do I do this?
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
When i try to sign in to icloud it says my apple id is valid but not an icloud account? & therefore will not let me sign in?
Welcome to the Apple Community.
Go to the 'Go' menu in the Finder and hold down the option key to reveal the Library. Then navigate to library > preferences > system configuration and drag the 'Networkinterfaces.plist' file to the trash and restart for mac. Now try again. -
I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update?
Please download iTunes from Apple.com and then sync your ipad.After which your ipad will appear on the right hand side upper corner of iTunes.Select your ipad and click check for update,once update has been found click update and follow the steps after that.
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I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information
Hi Lukeclear17,
The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
Why can’t I select None when I edit my Apple ID payment information?
https://support.apple.com/en-us/HT203905
Cheers,
Allen -
ICloud Password enter box keeps popping up and will not let me Cancel. Just started this and I don't want to be in ICloud at all. Using OSX 9.1 Thanks.
Hi db429,
Thanks for using Apple Support Communities. You can sign out of iCloud completely using System Preferences > iCloud:
OS X Mavericks: iCloud preferences
http://support.apple.com/kb/PH14348
Please note the information in this article if you opt to sign out of iCloud:
OS X Mavericks: If you sign out of iCloud
http://support.apple.com/kb/PH14353
Cheers,
- Ari
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