C:\program files (x86)\hp\digital imaging\bin\background.exe

c:\program files (x86)\hp\digital imaging\bin\hpqkgrp.exe the application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
I never had a problem before with scanning(as copying and printing are not a problem) and I can scan when I right click on the solution center but it does not allow for pdf format...I have tried everything it says on the even log and have unistalled the hp program and then re-installed the program with update and assistant to correct problem and I still cannot get it....PLEASE HELP!

Hello Quincy62301 ,
Welcome to the HP Forums.
I see that you are having some issues with the scanning due to an error code.
I suggest that we start off by running the HP Print and Scan Doctor.  Please take a screen shot of any error codes or messages so that I can see exactly what you see.
Write me back and I will be happy to help.
Cheers,  
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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