C4380 wireless not working - Vista

I have a HP C4380 printer that has worked in the past but perhaps due to an update either from HP or from Norton - not sure which, or if that is even the proglem but it will no longer print. It works on my desk top computer fine and the Digital Imaging monitor indicates that it is connected. When I print it ends up with an error and nothing happens. I have tried rebooting my computer and turning the printer on and off and nothing! This is the first time I have had an issue when the monitor indicates that it is connected. Oh, I fogot to mention I have a Dell Inspiron 1501 that runs on Vista.
Thanks so much! I have a class tomorrow night and this is the only computer that has the software I can print from!
Wend

Download the Network Diagnostic Utility from here. Run the NDU and after it starts, select "Show Advanced Tools". The NDU the will then spend a few minutes looking for your printer.
Tell me if it finds your C4380. If it does, then we know that your printer is on the network and can communicate with your Vista computer.
I'll assume that the printer was found.
Open up the printer folder and right click on your C4380 printer and select Properties. Click on the port tab and then Configure Port. Tell me the entry in the Printer Name or IP Address box. If its an IP address, does it match the IP address of the printer from the NDU screen?
If the IP addresses are different, open the printer's internal web page by selecting the printer from the NDU screen and selecting the "Open Printer Page" button. From the web page, select Networking and then Wireless (802.11). Under theIPv4 Configuration tab, select Manual IP:
For Manual IP Address, use the existing printer IP address.
For Manual Subnet Mask, use 255.255.255.0
For Manual Default Gateway, leave blank.
Select Manual DNS Server:
Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty.
Press Apply. See if you can print now.
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

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Hi sparhk, and welcome.
One of the Lenovo staff who frequents the forum put out a call to help you in a private forum. I do a little Linux, so I poked into it. To my amazement my first Google hit was your thread where you indicate you have solved the problem. (At least, it _looks_ like you...)
May I respectfully suggest that a post back here indicating success would be a nice touch? That way anyone who passes by looking for help with this issue will have a better chance of finding it. For posterity, here it is (see post number 25):
[SOLVED] Intel 6205 wireless not working with Lenovo W520
Glad you got it working,
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The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Job for [email protected] failed. See 'systemctl status [email protected]' and 'journalctl -xn' for details.
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-- Logs begin at Sun 2014-03-16 14:34:24 GMT, end at Wed 2014-03-19 11:24:47 GMT. --
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-- Subject: Unit [email protected] has finished shutting down
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Unit [email protected] has finished shutting down.
Mar 19 11:24:47 carwyn-laptop systemd[1]: Starting Automatically generated profile by wifi-menu...
-- Subject: Unit [email protected] has begun with start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
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-- Subject: Unit [email protected] has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Unit [email protected] has failed.
-- The result is failed.
Mar 19 11:24:47 carwyn-laptop systemd[1]: Unit [email protected] entered failed state.
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The network cards that I am using are the following (output from lspci -nn)
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03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 07)
This one being the wireless controller:
02:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter [10ec:8179] (rev 01)
If there is anything more I can provide I would happily do it, I really need the wireless to work under this laptop. I know it works, I have had it working under Arch and it works under Ubuntu no problem. I am not sure if it is a driver problem, or if it's a problem with netctl. It looks more like a problem with netctl as after netctl updated it started working, and after a reboot it broke again.
Thanks so very much everyone,
Bacondrinker
Last edited by bacondrinker (2014-03-19 13:47:15)

Synaptics Touchpad driver:
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******Clicking the Thumbs-Up button is a way to say -Thanks!.******
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Go to Solution.

It's possible that they are shipping with Intel only at the moment, but the Hardware Maintenance Manual lists two non-Intel cards: a Liteon, and a "non-Intel", whatever that means.
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The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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