C855-S5190 restored via recovery to factory defaults, ran the Toshiba updater, no Windows Update

I'm desperately searching for help! My elderly father has a C855-S5190 and after trying the update to Windows 8.1 from the store, the laptop doesn't boot all the way up - kept giving various errors. So, he dropped if off for me to try to fix. I couldn't get around it so I did the restore to factory defaults from the restore disks.
After that all finished, I tried the Toshiba service station and it gave me about 7 updates that I installed. After that, I rebooted and then wanted to see about doing the Windows 8.1 update. Went to Windows Store - it says I need to do Windows Updates. I went to search, and now there's no Windows Update showing anywhere. I checked settings, and everything is empty under there as well. What happened??
If someone could tell me how I can possibly do the Windows Updates. I tried this once before trying the service center, the updates either fail, or they install, then it reboots, can't configure them, and gets stuck in a loop of trying to roll things back. That caused me to have to do another restore to factory defaults - I've had to do it 4 times so far, and I just don't want to get stuck in that loop again. So, I need to know what happened to my Windows Update, how do I get it back, and how the heck do I get this thing updated to 8.1?
I booted a Linux live media before starting and was able to recover the files, etc., he had on it to a USB flash drive since I knew doing the restore would wipe that all out.
Any and all input is GREATLE appreciated!!
Dave

Here's the link to the Microsoft page, I had to do this to get Windows Update to run. The Windows 8.1 upgrade would not let me do the upgrade until Windows Update was run, and I kept getting this error. It takes a *long* time for this to straighten out if you've done a factory defaults restore - several reboots, etc..
http://support.microsoft.com/kb/949358

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