Cable Box IR Extender

Using CISCO CHS 355HDC and wish to use IR extender through cabinetry.  The 3 ft cable from Verizon is not long enough to make it to box. Have tried to extend the length with an extender cable - "8 ft headphone/computer speaker extension, 3.5 mm, stereo" - but am not getting any signal to box. Is this a problem with cable, too long for signal, any ideas?  Thanks

For trying to extend the cable it most likely will not work. It will probably  will be better to purchase a longer IR extender since the only one we offer is 3ft long. -Mitchell

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