Cable not certified unable to charge unable to charge
After installing iOS7 I cannot charge my itouch for 2 days since my upload, my cords and usb and computers (I've tried 2) and portable recharger, none work, my ipod just comes up with the same warning so i am unable to charge Totally losing my mind. Please someone have an idea?
Message was edited by: ipodoFF
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
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Recently after an update, when I connect my iPhone 5 to my computer using the USB cable that came with the phone and I get an error "This cable or accessory is not certified and may not work...". This cable came with the phone, what is going on?
Use a clean dry toothbrush and carefully clean out the iPhone charging port. See if better. If still problem and there is still 1 year Warranty, take cable, wall adapter and iPhone to Apple for resolution.
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My wife's phone just started getting the "This cable is not certified..." message on her iPhone 5. Is there a fix in the works?
The only fix would be to use an Apple certified cable.
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IPhone charging cable not certified?
I always buy my accessories from the Apple store because I'm worried about being scammed with some cheap fake and setting the house on fire or electrocuting myself. Today I tried to charge my phone at work with a cable I haven't used for a while, and I got a message saying that it wasn't certified and might not work properly. Does anyone know whether this is just some little glitch to do with the new operating system? I had to be evacuated from a hotel fire a few years ago, and it's left me a bit over-cautious!
Please ignore - I see other people have had the same issue, and it does seem to be a software thing rather than me having somehow got hold of a fake.
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I continue to get this message when I am using an Apple cable and many times when I awake my iPhone. I've tried to restart my iPhone and it still continues to show this message. Do I need to do a restore from my computer which is where I back up my iPhone? If I do a restore from my computer will I inherit the same problem again?
Apple is not issuing iPhone 5 for sometime now and you cable is giving you that message?
First check if there's dirt on the lightning connector and your iPhone port.
Make an appointment with Apple genius bar for an evaluation. -
since I upgraded to the new operating system my charger no longer works...
It says"this cable or accessory is not certified and may not work reliably with this iPhone"Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here. -
Just Upgraded my IPOD 5 to iOS 7.0.2 and it will not charge the battery anymore.
When I plug it in, it now gives the message "This cable or accessory is not certified and may not work reliably with this IPOD".
Anyone else have this issue after they upgraded the iOS system?
Thanks,- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have a certified cable that came in with my iPhone5. Since I upgraded to iOS7, I've been getting the "This cable is not certified..." but still have my phone charged. Now, it just don't charge anymore. Any solutions? I made sure it has no debris. Tried all the possible solutions found here but no no no. It's a new charger I don't want to buy anymore it'll cost me a lot
restore your iPhone with back up and then if required as new
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My movie rental download was not completed and I was unable to finish the movie. I was charged for it. What can I do to rent the movie again without getting charged for the rental again?
kananga wrote:
To begin, what ADA-compliant options are available to work with a service representative? Good question, and one that I don't know the answer to. Does anything on this page help? Products & Services Overview | Verizon Wireless
1) I was charged for service following the cancellation of my service; this includes a period following cancellation during which no service was provided. Service is normally billed through the end of the billing cycle, whether service is provided or not. "Cancellations will become effective on the last day of that month’s billing cycle, and you are responsible for all charges incurred until then." After working with a representative in person, I was told that my final bill would be adjusted to reflect the legally billable amount. According to their legal docs, the "leagally billable amount" is through the end of the billing cycle. This was three weeks ago and I haven't received a response, and I haven't been able to find a way to pursue a resolution - What can I do to help move this process forward?
2) It appears I will be unable to pay my bill after this dispute has been reviewed. My phone number is no longer with Verizon. The online bill payment login requires a phone number - I have never been provided with any other account number. Unfortunately, Verizon appears to close access to online bill payment when the phone number is transferred, even to accounts with unpaid invoice amounts. How can I pay my bill online? You cannot pay online once the account is cancelled. You will be mailed a paper copy of the final bill, and you can mail a check, or possibly call in and pay over the phone. But online is no longer an option once the account is cancelled. -
My phone will not charge it says this cable or accessory is not certified an may not work reliably with this phone? What do I do?
Is the cable the one that came with your Apple device? Is it a replacement cable that you purchased? If it is, did you purchase an Apple certified cable?
Cheers,
GB -
IPod Touch won't sync, false "this cable or accessory is not certified" and several other errors
Helping my dad long-distance with his iPod Touch 5th generation, running 8.1.1.
He's having several problems trying to sync the thing:
1) "This cable or accessory is not certified and may not work reliably with your iPod" error, even though he's using the cable that came with the device, when connecting to his Mac. (This happens with both certified Apple cables he owns.)
1.1) He's unable to take screenshots of this error, even though he can take screenshots of any other screen.
2) Won't charge when connected to his Mac (does charge when connected to his 5w cube).
3) Connecting to Mac dones't launch iTunes, but does launch iPhoto.
4) Sometimes, even after launching iTunes manually, the iPod doesn't show up.
5) We we can get the iPod and iTunes to talk to each other, he gets 7/8ths through syncing, then gets the error "Some of the videos in your iTunes Library, including the video IMG0925.jpg, were not copied to the iPod because they cannot be played on this iPod." — yes, the "videos" that won't "play" on his iPod are all JPEGs.
6) When clicking [OK] to clear problem #5, it's always followed by "iTunes cannot back up the iPod (device name) because an error occurred." Even though it was 7/8ths done before the error occurred.
7) Issue 5 and 6 occur when connected to the Mac over wifi too. (We've tried with wifi backup both off and on.)
7) He's randomly prompted for his iCloud password at least 3-4 times a week. Entering it doesn't make this problem go away.
8) Tried to update to 8.1.2 (hoping it would fix some of these issues), but after tapping [Agree] in the overlay screen, he's taken back to the T&C screen with [Decline] and [Agree] buttons at the bottom, and NOTHING happens.
So we he back up via any means, he can't upgrade, and we can't wipe and restore because he'll lose a month's worth of updates to calendar and address book.
I'm know my way around Mac and iOS, and I'm stumped. Anybody got anything?#1
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
#1.1 n/a because the errror message overrides it
#2 see #1
#3 iOS: Device not recognized in iTunes for Mac OS X
But could be caused by #1
#4 Covered by previous ones
#5 Obvious jpegs are photos and thus will not sync as videos. Also see:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
#6 iOS: If you can't back up or restore from a backup in iTunes
First #7 See #6
Second #7 You have so many other problems resolve those first
#8 Resolve other problems first -
Travel Charger unable to charge phone
Hello
I got a Duracell travel charger for my birthday, to use when im out and about and unable to charge the conventinal way. I went to charge my phone with it last night (plugged USB into travel charger and micro USB into phone) and it is telling me that the power source cannot charge my phone, please ensure that your computer is not in hibernation mode, i do believe its telling me that the charger is to weak to to charge phone, im not sure what that should happen because the Duracell charger was fully charged and it's main job is to charge. I've got the latest everything, including latest OS
Here is the charger: http://www.duracell.com/en-US/product/instant-usb-charger.jspx
and it clearly says it can charge BlackBerry phones
Is there anyway to fix this?
EDIT: I've been using the BlackBerry USB cable which it didnt like, and just used the Duracell USB charger (which tbh are exactly the same) and it works, so i think it only likes the duracell USB cable, no reason why tbhThe charging source connected to your Blackberry device cannot charge your battery
http://www.youtube.com/watch?v=02DLQLxGDCM -
Since the update it keeps happening and nothing is plugged in the phone. It was fine until this jarg update!! The only accessories I use are the charger and headphones what came with the phone. When my phone is on charge the error message doesn't pop up but as soon as I take it off charge booooom it pops up every two ******* mins
MartinLegodi wrote:
Same problem with also receiving an error message saying cable is not certified and it also happens went its not plugd in mxm i hate this:-(
If you actually read the message thread you posted to you will find a solution. -
i plugged in my 18 month old iPhone to charge it, using the cable that came with it and that I have used regularly all along. I got a warning on my phone screen saying the cable is not certified and may not work properly with my iPhone. Why?
If you updated iPhone to iOS7, it now checks for real Apple Lightning Cable. Your cable may not be Apple, or someone swapped another cable with yours. Make sure the cable end is clean, take a clean dry toothbrush and carefully clean charging port on the iPhone.
-
I recently purchased an IPad Air and it has been working fine for around 5 months. All of a sudden it has stopped charging and when I plug the charger in it displays a message saying,'this device is not certified and may not work correctly' (or similar). To be clear the charger is the same one that was supplied at time of buying the product and has worked fine up until now. I am loathed to buy another one as I have taken it back to where I got it from and tried a new cable and this did not work. Can anyone offer any advise? Thanks.
Ultimately if those things do not get it to work... the circuit board may be toast.
I've been hearing lately that people are having the same issue with their iPhones, a friend's experience with apple tech support in the store resulted in that explanation, and he was told to buy a new phone since it was over a year old.
good luck!
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