Cache, cookies and history are not clearing when I close Firefox even though they are set to do so and have been for ages

I recently had an update (or upgrade?) for FF 16. Today (and I believe the update was done a day or two ago?) my cache, cookies and history are not clearing when I close FF. Also, certain links are not working. Not links for full web pages but for site pop-ups (like the smilie window on a message board). They worked a few days but are not working today. I click the link and nothing happens. I noticed the problem with the cookies not clearing for a few weeks ago but it was only on one site not all sites which is what's happening now.
My apologies if that's a little confusing. Thanks!

At any rate, have you tried running Firefox in Private Browsing mode? This will ensure that no infromation from your session is saved once you exit Private Browsing mode and/or exit Firefox.
You can set Firefox to always start in Private Browsing mode: https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info#w_how-do-i-always-start-firefox-in-private-browsing

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Firefox is not warning when closing multiple tabs, even though it is set to warn me in preferences!

Firefox is not warning when closing multiple tabs, even though it is set to warn me in preferences! Unchecking and rechecking the box does not help, it's as if Firefox is ignoring the option to warn when closing multiple tabs.

You can set the warn prefs on the about:config page to true via the right-click context menu or toggle with a double left-click.
* browser.showQuitWarning, see http://blog.zpao.com/post/3174360617/about-that-quit-dialog
* browser.tabs.warnOnClose, see http://kb.mozillazine.org/About%3Aconfig_entries
* browser.warnOnQuit , see http://kb.mozillazine.org/browser.warnOnQuit
* browser.warnOnRestart , see http://kb.mozillazine.org/browser.warnOnRestart
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
You can use History > Restore Previous Session to get back the previous session. 
There is also a "Restore Previous Session" button on the default about:home Home page.
Another possibility is to use:
*[http://kb.mozillazine.org/Menu_differences Firefox > Preferences] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

Why is all history cleared when I close Firefox, even when Remeber History is specified?

Application Basics
Name Firefox
Version 37.0
Update History
User Agent Mozilla/5.0 (Windows NT 6.3; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Multiprocess Windows 0/1

History and cookies can be removed or not recorded several ways;
* 1) Running Firefox in Private Mode (nothing is recorded)
* 2) Privacy settings (Type '''about:preferences#privacy'''<enter> in the address bar.)
* 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
* 4) Mal-ware.

Why am I not warned when closing multiple tabs even though it is set in the preferences to do so ... using Version 4 on a MAC

I have set the preferences to warn me when I close the browser window with multiple tabs open. No warning is given and the multiple tabs have to be reproduced every time I open. In previous versions I would be asked if I wanted to SAVE the tabs for the next session ... which I do. And, when opening Firefox the next time, the tabs would all be there.

You can use "History > Restore Previous Session" to get back the previous session.
There is also a "Restore Previous Session" button on the default about:home Home page.
Another possibility is to use:
*Firefox > Preferences > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"
You can set the warn prefs on the about:config page to true via the right-click context menu or toggle with a double left-click.
* browser.showQuitWarning, see http://blog.zpao.com/post/3174360617/about-that-quit-dialog
* browser.tabs.warnOnClose, see http://kb.mozillazine.org/About%3Aconfig_entries
* browser.warnOnQuit , see http://kb.mozillazine.org/browser.warnOnQuit
* browser.warnOnRestart , see http://kb.mozillazine.org/browser.warnOnRestart
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page.

Printer not present when trying to connect even though drivers have been installed

printer not present when trying to connect even though drivers have been installed

Hi Marc,
If you are having issues with printing from your iMac I would suggest that you troubleshoot using the steps in this article -
Mac 101: Printing (Mac OS X v10.6)
http://support.apple.com/kb/HT3771
Specifically -
Troubleshooting steps you can use if there is an issue
Ensure the printer is connected, has power, has ink / toner, paper, and no alerts on its built-in display.
Network based printers should be on the same subnet; you shouldn't have to worry about this if your printer is on your home network.
Use Software Update for the latest available updates.
Delete the affected printer from Printer & Fax System Preferences, then re-add the printer.
If the issue persists, try these additional steps:
Reset the printing system (see below). Then, add the printer again.
If the issue persists, reset the printing system again. Download and install your printer's drivers from here. Then, add the printer again.
If the issue still persists, contact the printer vendor or visit their website for further assistance.
Thanks for using Apple Support Communities.
Best,
Brett L

My iPhone 5 has someone in Contacts that is not on my iPad or Mac even though they are all connected to my iCloud account how can I re-sycronise them?

my iPhone 5 has someone in Contacts that is not on my iPad or Mac even though they are all connected to my iCloud account how can I re-sycronise them?

Hello Mr Potatohead,
Thank you for the details of the issue you are experiencing with your iCloud Contacts. I recommend reviewing the sections titled "General troubleshooting," "Troubleshooting with iOS devices," and "Troubleshooting iCloud Contacts in Contacts on OS X Mountain Lion or later (or Address Book on OS X Lion)" in the following article for the issue you described:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
Thank you for using Apple Support Communities.
Best,
Sheila M.

When I create app tabs they appear as they should. When I close firefox and open it it fresh all the app tabs are gone. How can I pin them sothey do not disappear when I close firefox?

see question

Make sure that you do not use Clear Recent History to clear the Browsing History when you close Firefox.
* https://support.mozilla.com/kb/Firefox+does+not+ask+to+save+tabs+and+windows+on+exit
* https://support.mozilla.com/kb/Clear+Recent+History

Why users are not able to see certain printers even though they are in the Airgroup server table

Q: Why users are not able to see only certain printers even though they are in the Airgroup server table ?
A: In certain scenarios we may notice printers come up under the server /cache entries on the controller.
However when an airgroup user does search for printer, they may not see all the printers, certain printers may be not visible .
This is because the service IDs sent by the user in the MDNS query are not broadcast by these printers
In the below capture the Ipad sends query for service id "_universal_sub_ipp_tcplocal" and "_universal_sub_ipps_tcplocal" and hence the controller will
respond with the printers that broadcasts these service ids.
Non–Visible printer :
_printer._tcp.local PTR IN 7200 10.125.30.223 5820.05 Wed Mar 18 13:24:26 2015
_pdl-datastream._tcp.local PTR IN 7200 10.125.30.223 6112.25 Wed Mar 18 13:24:26 2015
_ipp._tcp.local PTR IN 7200 10.125.30.223 5888.15 Wed Mar 18 13:24:26 2015
_http._tcp.local PTR IN 7200 10.125.30.223 6293.88 Wed Mar 18 13:24:26 2015
NPIED487E.local A IN 240 10.125.30.223 194.43 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local SRV/NBSTAT IN 240 10.125.30.223 209.87 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local TXT IN 240 10.125.30.223 205.14 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local TXT IN 240 10.125.30.223 197.18 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local TXT IN 240 10.125.30.223 196.42 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._printer._tcp.local TXT IN 240 10.125.30.223 208.15 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._pdl-datastream._tcp.local SRV/NBSTAT IN 240 10.125.30.223 207.35 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._pdl-datastream._tcp.local TXT IN 240 10.125.30.223 200.64 Wed Mar 18 13:24:26 2015
hp LaserJet 4250 [ED487E]._ipp._tcp.local SRV/NBSTAT IN 240 10.125.30.223 209.44 Wed Mar 18 13:24:26 2015
Visible-printer :
_printer._tcp.local PTR IN 4500 10.125.26.29 3745.82 Wed Mar 18 13:24:51 2015
_universal._sub._ipp._tcp.local PTR IN 4500 10.125.26.29 3694.14 Wed Mar 18 13:24:51 2015
_ipp._tcp.local PTR IN 4500 10.125.26.29 3628.81 Wed Mar 18 13:24:51 2015
_pdl-datastream._tcp.local PTR IN 4500 10.125.26.29 3616.14 Wed Mar 18 13:24:51 2015
_http._tcp.local PTR IN 4500 10.125.26.29 3793.56 Wed Mar 18 13:24:51 2015
XRX9C934E25C52D.local A IN 120 10.125.26.29 355.03 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._printer._tcp.local SRV/NBSTAT IN 120 10.125.26.29 130.45 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._printer._tcp.local TXT IN 4500 10.125.26.29 3670.33 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._ipp._tcp.local SRV/NBSTAT IN 120 10.125.26.29 389.55 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._ipp._tcp.local TXT IN 4500 10.125.26.29 3640.60 Wed Mar 18 13:24:51 2015
Xerox WorkCentre 3615 (25:C5:2D)._pdl-datastream._tcp.local SRV/NBSTAT IN 120 10.125.26.29 210.97 Wed Mar 18 13:24:51 2015
In order to learn other printers we may need to use specific app provided by printer vendor on the client or configure the printers to send these service IDs.

The net 451 issues made it not work after a while but it affected the entire RWW site not just remote access:
http://blogs.technet.com/b/sbs/archive/2014/01/13/troubleshooting-an-unexpected-error-occurred-message-when-using-remote-web-access-to-connect-to-computers.aspx
Careful if you try and uninstall it, you'll need to put back net 4.0 and reconfigure some stuff.
Did it ever work?
Make sure the users have installed the certificate they need and turn on compatibility mode in IE (also make sure IE isn't locked down and disabling activeX).:
https://technet.microsoft.com/en-us/library/dd701173%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
-- Al

MY history does not clear when i select clear history +clear is on"everything" ?

clearing history does not work anymore, I select the option to clear everything. In order to clear history I have to go under show all history and delete each individual item

I have the latest version. I have History only selected. When I manually select Clear Recent History, it deletes some items but not everything. I just performed Clear Recent History and 8 sites are still showing up. None of them are in my Bookmarks and most of them I haven't visited in weeks. It is a real pain finding the sites that I would like to select when all this garbage fills up the list.

Why are cookies not deleted when I close Firefox?

Hey,
My problem is that I set Tools / Options / Privacy / History to "Use custom settings for history", and then under cookies I set Keep until: to "I close Firefox".
Yet, when I close my browser and restart none of the cookies are deleted. If I save my tabs, I stay logged in on the websites that are open on the saved tabs. But even if I close the website, and then quit. And then reopen the website after launching Firefox again, I am still logged in. Whereas Firefox is set not to remember any of my usernames or passwords, so the only way this can happen is via cookies. Therefore, the cookies are not deleted. But I can also see it in the list of cookies: it's full of old stuff.
So why are cookies not deleted despite this setting?
Firefox has beeen pretty soft on privacy lately, and frankly I don't understand why. The possibility to have history older than X days automatically deleted has also been gone for a long time, and now this cookie setting doesn't work, either.

Hi madperson,
I turned this setting on a long time ago. Basically, it's one of the first things I do after installing my OS and Firefox. So there shouldn't be so many old cookies there.
But anyways, just now I deleted all the cookies manually via Tools / Options / Privacy / Show Cookies / Remove All Cookies to be sure that all the old stuff is wiped out. And yet it still doesn't work.
I logged in to my Gmail account (the Remember Me box ain't checked), closed the tab containing my Gmail account and then closed Firefox. After that I verified in the Task Manager that firefox.exe is indeed not running anymore. So Firefox definitely shut down properly. Then, I restarted Firefox and opened a tab, entered gmail.com, and I was still logged in, therefore the cookies were not deleted.
I have the 10.1.101.000 version of ZoneAlarm, which as it turns out after googling it is indeed not the latest version (it was released in March 2012). The ZoneAlarm Firefox add-on that automatically comes with the firewall is disabled in Firefox.

History is always cleared when I exit Firefox

My privacy is set to remember history, every time I start up ff all history is forgotten. "clear history when ff closes" is NOT checked. Getting to be a pain, especially for forums.

* Make sure that you do not use [[Clear Recent History]] to clear the Browsing History.
* Make sure that the History is set to at least 1 day: Tools > Options > Privacy > History: "Remember visited pages for at least"
* Make sure that you do not start Firefox in Private Browsing mode (Tools > Stop Private Browsing is grayed, see [[Private Browsing]])
* To see History and Cookie settings in Tools > Options > Privacy, choose the setting "Firefox will: Use custom settings for history"
You can look at these prefs on the about:config page.
* http://kb.mozillazine.org/browser.history_expire_days (180) (also affects saved form data)
* http://kb.mozillazine.org/browser.history_expire_days_min (90)
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page.

The crash report always appears whenever I start up my PC and open Firefox, it does not appear when I close Firefox.

Everytime I start up my PC and open Firefox, the crash report will appear. The crash report does not appear subsequently, it only appears when I first open Firefox. I do not seem to have problems when using Firefox otherwise, though I do get new Firefox windows opening and showing me spam.
== Crash ID(s) ==
1d19f5b9-25db-4f39-9948-447622100518

http://crash-stats.mozilla.com/report/index/1d19f5b9-25db-4f39-9948-447622100518
Norton's Intrusion prevention system is causing the crash. You could try updating Norton. If that doesn't work you could try to disable Norton Intrusion prevention
[[Troubleshooting extensions and themes]]
To make sure, you can disable all add-ons in [[Safe Mode]]

When I try to download firefox 4 I get message to close firefox even though it is not open.

When I try to download Firefox 4.0. I get a message to "close Firefox then continue," even though it is already closed.

Its probable still running in the background. Hold Ctrl, Alt and Del, then when task managers pops up, go to the process tab, look for firefox.exe, select it then press end process bottom right.

I lose a bunch of tabs when I exit Firefox, even though I click for it to save the tabs for next time I open it

When I use Firefox, I usually have a bunch of tabs open. Sometimes I have a tab open as a reminder to look further into the subject, or I plan on going back to it to finish reading whatever it was. Before, if my computer would restart due to updates, when I started Firefox up again, it would say "Well...this is embarrassing" and allow me to reopen all the tabs I once had. This no longer works. I was even able to close Firefox through the Task Manager on windows, and have the same result. Now this doesn't happen. So I tried to close it and it asked to save my tabs for the next time I open Firefox. It doesn't save them, as it's always just my homepage and I never see an option to recall the old tabs. I even set the settings to "When Firefox starts: Show my windows and tabs from last time." This also does not work. I'm getting tired of having to remember all over again what sites I had up. Usually they aren't something that I need bookmarked, so that's why I don't do it. Also, it would really clutter my bookmarks if I did. Please help.

Thanks for the reply. I never get the option to "Restore Previous History" from History. I don't even have the box checked that asks to delete the history when Firefox closes. I don't know what's wrong, no matter what, I always lose everything. I have the box marked "Show my windows and tabs from last time" for when I open Firefox, but it never shows that, just my homepage. Also, when I check my History, it only shows the pages that I opened since I started Firefox, nothing from before. Even if I were to open up 10 pages now, close Firefox, and open it, the history would only show the homepage that opened this time, not any of the 10 pages that I opened 5 minutes ago.

Firefox randomly reset it's self to deafault mode (but retained bookmarks), now won't retain cookies after closing firefox even though it's set to.

I was using Firefox last week and all of a sudden it crashed, when I started it back up again everything had been set back to factory default (but it kept my bookmarks). From then on it has refused to save cookies, I've been all through settings and everything is the way it should be. I have no add-ons that mess with cookies. I have no user.js file messing with anything. I've tried resetting firefox which did nothing, and I've completely uninstalled and reinstalled firefox. Nothing seems to fix the problem, every single time I close firefox or restart my computer I end up having to sign into every single website I go to....what gives?

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

Cache, cookies and history are not clearing when I close Firefox even though they are set to do so and have been for ages

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