Cache mode GPO

Hi, I've noticed a difference in the behavior of this setting in Outlook 2010 vs 2013
In 2010, when the gpo is set, everything is greyed out for the user, but in 2013, the user can change the setting. Has anyone else noticed this? Is this something that MS decided to change or a bug?
I'll attach screenshots of the settings and the end result later.
joeblow
joeblow

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Similar Messages

Outlook 2013 set cached mode "Mail to keep offline" to All for existing Outlook profiles via GPO or registry changes

We recently migrated from Office 2010 to Office 2013. An annoying change is Outlook's "Use Cached Exchange Mode" setting that changes the previous setting of all email to partial email based on how old emails are. This is confusing
for end users because if they have a 1GB mailbox size limit and they look at the properties of their mailbox, it shows the cached amount which is always then less than the full amount. While they have a 1GB limit, the properties of their mailbox
might say 700MB because that's all that is cached, but meanwhile they can't send because they are actually over 1GB on the server side.
I want to set this cache setting to "All" for EXISTING profiles and new profiles. I think I can do it with GPO for new profiles, but I don't see a way to set it for existing profiles. I assume I have to do this with a registry setting.

Hi,
The cached mode Sync Slider setting is maintained in the Outlook profile settings in the Windows registry. If you want to administer this setting via group policy, you can use the group policy templates, which are available from the Microsoft Web site. The
group policy template files are Outlk15.admx and Outlk15.adml. If you use group policy to manage this setting, the following registry data is utilized by Outlook.
Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Outlook\Cached Mode
DWORD: SyncWindowSetting
Value: integer value (Decimal) specifying the number of months (use only the following values)
0 = All (entire mailbox)
1 = One month of mailbox items
3 = three months of email items
6 = six months of email items
12 = twelve months of email items
24 = twenty-four months of email items
Refer from
http://support.microsoft.com/kb/2733062
Hope this will be helpful for you.

Cached mode on individual outlook accounts

Is it possible to have multiple exchange accounts with cached mode individually set off for group mailboxes?

Hi,
From the description, you want to set Exchange account with cached Exchange mode for some users in a user group and the rest of users set to online Exchange mode, correct?
If this is the case, I think you may consider using Security Filtering. Using security filtering, you can specify that only certain security principals within a container where the GPO is linked apply the GPO. Security group filtering determines whether
the GPO as a whole applies to groups, users, or computers; it cannot be used selectively on different settings within a GPO. See:
https://technet.microsoft.com/en-us/library/cc781988%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
If you need further assistance regarding Security Filtering, I'd recommend you post in the Group Policy forum:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winserverGP
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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Outlook non cached mode

Good day,
I have been tasked to see if there is a way to enable outlook to alternate between cached on non cached mode. This must be based on whether the user is logging onto his primary device for cached mode, and whether he is logging onto a temp device for
non-cached mode.
Can this be done using group policy? I know we can determine a primary device using SCCM, but not how to enable GPO to read from SCCM and then apply the correct setting.
Windows 7 SP1 x 32
SCCM 2012 SP1
Server 2008.
Any info on how this can be achieved?
Regards
VB Knowledge = 0%

Hi Carlo,
Before going further, to use group policy to manage Office, we need to download administrative templates files for Office from Microsoft download center.
>>This must be based on whether the user is logging onto his primary device for cached mode, and whether he is logging onto a temp device for non-cached mode.
For the Outlook setting we want is under User Configuration in GPO, we can create a new GPO, enable Loopback Merge processing mode in the GPO, configure the Outlook setting in the GPO, and then utilize Security
Filtering to just apply the GPO to the user’s primary device account.
Regarding Loopback processing, the following article can be referred to for more information.
User Group Policy loopback processing mode
http://technet.microsoft.com/en-us/library/cc978513.aspx
Windows Server: Understand “User Group Policy Loopback Processing Mode”
http://social.technet.microsoft.com/wiki/contents/articles/2548.windows-server-understand-user-group-policy-loopback-processing-mode.aspx
Regarding security filtering, the following article can be referred to for more information.
Security filtering using GPMC
http://technet.microsoft.com/en-us/library/cc781988(v=WS.10).aspx
Best regards,
Frank Shen

Disable Cached mode through MSP (2010)

Mojn!
I have an Office 2010 installation, specific for Desktop/limited laptops, for the purpose of having Outlook setup by default without cached mode.
This is specified through the admin tool/generated MSP.
It worked for a few months.. new users loggin on to these machines would get exchange access with no configuration; uncached..
As implied: It stopped working.
We have no GPO regarding this, and no one has touched the installation.
Even deploying the setting through GPO doesn't affect this, new users are allways created with Cached mode.
I need some pointers on where i should start troubleshooting - As far as i know GPO/MSP is the only way of affecting this.

Yep Cached mode is a selectable option.
We have no addins in Outlook.
I'll take a look at the reg. you mentioned and return shortly.
Edit:
Adding {
[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Cached Mode]
"CacheOthersMail"=dword:00000000
[HKEY_CURRENT_USER\Software\Policies\Microsoft\office\14.0\outlook\Cached Mode]
"CacheOthersMail"=dword:00000000
Prior to starting Outlook did sadly not solve it.
I'm both perplexed and intrigued by what could possibly cause this.
In the MSP, i specify this:
I'll try changing it to Cached mode Headers only, to verify wether the MSP has any influence at all.

Exchange 2010 all mail clients with internal cached and internal non-cached mode users having connection status issues, login prompt -- external is fine either way

Hello,
I'm seeing an issue that started this past Monday with no recent change to our environment.
External Outlook Anywhere users and Mobile users, OWA users are unaffected.
Internal Users are affected when using Outlook of any version, 2010 or 2013.
-Internal Users normally log into their workstation with their ad credentials, domain joined machines. Outlook opens without credentials prompting ideally.
1 . Using Cached Mode:
a. Login Prompts, slowness - Since Monday, users are getting prompted to login. The prompt goes away after logging in at startup. It is also causing high CPU
on the workstations.
b. Free/Busy, Out of Office doesn't work. I can, however complete auto-setup for a new user, so autodiscover is not completely down for internal users.
c. Checking Connection Status shows connecting status on highlighted entry below without ever establishing connection (just goes away).
The outlook icon in the system tray says "Outlook is requesting data from the server":
2. Using Non-cached mode
a. No Login Prompt at startup, business as usual
b. Free/Busy, Out of Office works fine. Autodiscover is fine.
c. Checking Connection Status shows normal except, it has "casarray URL, then status is referral" it seams to flicker this constantly then go away intermittently.
d. Main issue in non-cached mode is, sometimes a user will log into windows, open outlook and it will not open and says "server is unavailable. Retry, work offline, or cancel" I can try re-opening, same message.
Only after logging out of windows, logging back in, I can get back into outlook. This is not every time, or consistent with specific users, but random.
3. Lync Pop up for credentials often, though entering the password.
URLs are correct. Autodiscover, EWS, etc.
Already tried bypassing our loadmaster load balancer with host files on clients. same issue regardless of casarray node.
Not sure what is going on.
Josh

You have a hybrid configuration with Office 365, right? You didn't provide this valuable piece of information.
In Exchange Online PowerShell run this command:
Get-OrganizationConfig | FL PublicFoldersEnabled
If the value is "Remote" then users with Exchange Online mailboxes are looking to on-premises public folders. Be sure that you have legacy pubic folder interoperability properly configured.
http://technet.microsoft.com/en-us/library/dn249373(v=exchg.150).aspx
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Outlook 2007 cached mode not working for old exchange 2003 users

For some reason outlook isn't receiving emails straight away when in cached mode for users which we moved (few years ago) from exchange 2003 to 2007 (we now have everyone on exchange 2010). I checked the security tab in AD and compared new and old users
and the permissions are completely different.
Creating a new AD account and linking the old email account to it, fixes the issue but that's not really an option for over 100 users.
Has anyone else had this issue?

Hello,
What's the difference between the permissions?
Can the users receive emails from OWA?
In addition, please make sure your Outlook 2007 has installed the latest update. And try to use
outlook/cleanips and check if it helps. See:
http://support.microsoft.com/kb/968773/en-us
Best Regards,
Steve Fan
TechNet Community Support

Outlook cached mode, shared calendars, permissions and sync errors

We have the following environment -
Exchange 2010 SP2, no public folder DB; Outlook 2010 sp1 cached mode.
under very specific circumstances, but unfortunately a common circumstance, we're getting sync errors -
15:59:56 Synchronizer Version 14.0.6126
15:59:56 Synchronizing Mailbox 'Nigel'
15:59:56 Synchronizing server changes in folder 'Naomi - Calendar'
15:59:56 Downloading from server 'outlook.cri.camres.org'
15:59:56 Error synchronizing folder
15:59:56                                 [80070005-508-80070005-560]
15:59:56                                 You do not have sufficient permission to perform this
operation on this object. See the folder contact or your system administrator.
15:59:56                                 Microsoft Exchange Information Store
15:59:56                                 For more information on this failure, click the URL below:
15:59:56
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560
15:59:56 Done
This occurs if Naomi shares her Calendar with me, without granting me read "Full Details", if she changes the permissions and allows me to read Full Details, the sync error goes away.
It's repeatable, i have tested it with a few users sharing calendars with each other, and changing permissions.
The peculiar thing is that Naomi is in My Team, so her calendar is listed under Team Calendar, I get no sync errors, it's only when I add Naomi's Calendar as a Shared Calendar and don't have read Full Access permission that the sync errors appear.
User's don't necessarily want to give Full Access to their Calendars, so that's not really a viable work around for us, this smells very much like a bug with outlook, is anyone else seeing this?

Hi
Thanks for sharing
Cheers
Zi Feng
TechNet Community Support

Outlook 2007-2013 doesn't connect in non-cached mode to Exchange 2013.

Hello!
I have organization Exchange 2010 + Exchange 2013 in one AD site (hybrid organization)
Mailboxes based on Exchange 2010 servers work fine. But after moving one of mailboxes to
Exchange 2013 database, Outlook doesn't connect to mailbox in
non-cached mode. If I turn on cached mode this mailbox is connecting perfectly (OAB, Folders, PublicFolders, Addresslists).
I cleaned parameter "PublicFolderDatabase" for Exchange 2013 database, but the problem didn't solve.
In CAS
RpcHttp
log:
2015-01-22T12:08:12.720Z,MBXDB13,RpcHttp,S:Stage=BeginRequest;S:AuthType=Negotiate;S:HttpVerb=RPC_IN_DATA;S:UriQueryString=?MBXDB13.DOMAIN.local:6001;S:RpcHttpUserName=DOMAIN\USER;S:ServerTarget=[email protected];S:RequestId=267b0bf2-4361-4efb-9865-7f8d664b6e00;S:ClientIp=10.10.10.111
2015-01-22T12:08:12.720Z,MBXDB13,RpcHttp,S:Stage=PostAuthorizeRequest;S:UserName=DOMAIN\MBXDB13.domain.local:6001;S:RpcHttpUserName=DOMAIN\USER;S:ServerTarget=[email protected];S:RequestId=267b0bf2-4361-4efb-9865-7f8d664b6e00;S:ClientIp=10.10.10.111
Exchange Server 2013 Cumulative Update 7 (CU7)
are installed.

Hi Allen!
Thank you for reply!
Outlook cannot connect to all mailboxes on Exchange 2013 server.
>Get-OutlookAnywhere | FL Name,*auth*,*host*Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2010.contoso.com
InternalHostname :
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2010.contoso.com
InternalHostname :
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2013.contoso.com
InternalHostname : cas1302.domain.local
Name : Rpc (Default Web Site)
ExternalClientAuthenticationMethod : Basic
InternalClientAuthenticationMethod : Ntlm
IISAuthenticationMethods : {Basic}
ExternalHostname : exchange2013.contoso.com
InternalHostname : cas1301.domain.local
Outlook error message:
"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt log on to Microsoft Exchange has failed."
This error reproduced even in new profile. Repair does not help.

Outlook 2013 archiving doesn't work when cached mode is enabled

Hi All,
I have a problem in Outlook 2013 which I've been able to replicate on two separate PCs, operating against two separate Exchange servers. In both cases, archiving of old items does not work in Outlook 2013 when cached mode is enabled. It works
fine if cached mode is switched off so I don't believe the problem is related to the archiving settings.
Has anyone else come across this?
Thanks,
Matt
Systems Engineer
BOM Group LTD

Based on my knowledge, Outlook auto archieve setting is stored in registry and only affects on local host.
If the AutoArchive doesn't work anymore, please refer to the follow article to troubleshoot the issue
http://www.howto-outlook.com/faq/archivenotworking.htm
If we are talking about Microsoft Exchange Online Archiving, I think it would run fine when you in Exchange online mode as your expected.
Tony Chen
TechNet Community Support

Items in shared mailbox are not visible when using cached mode in Outlook 2013

Hi all,
When using Outlook 2013 working with the users own mailbox works great, but when a user connects an additional mailbox to its mailbox, this mailbox is shown correctly, but it contains no items. The folder list is shown correctly, but there are no items to be
seen.
These users (I have seen it with 3 different users and 2 shared mailboxes already) have full access to these mailboxes (Exchange 2010), but somehow the items aren't shown... When these users turn off cached mode, it works fine and when they use Outlook 2010
it also works fine, but using Outlook 2013 with cached mode will only show their own items and not the items in an additional shared mailbox.
What is the cause of all this?
Kind regards,
Erik

Maybe something interesting...
When looking at article http://support.microsoft.com/kb/982697/en-us
I saw that Outlook 2013 by default caches everything and that's what I wanted. I tested however adding this regkey to see what happened and after that the email shows up in the mailboxes... Somehow the mail from shared mailboxes doesn't want to be
cached...
Does anyone know what this could be? I want everything to be cached, also the shared mailboxes but somehow this doesn't work and it does when using Outlook 2010....

ExtendedPropertyDefinition update not getting synced to Outllok 2013 in cached mode

Hi,
I have a mapi property on a mailitem in a users Sent Item folder that we are updating via an exchange web services call using the ExtendedPropertyDefinition. The update is successful but the updated value does not seem to get synced back down
to outlook which is in cached mode. I can confirm that the update has happened by creating a new outlook profile and pulling the mail box down.
So I suspect it some kind of caching mode problem, may be by design . So the question is there away to force an update via EWS? or can some explain the caching rules as things like read un read seem to keep in sync.
Thanks
Marcus

Are you getting any Conflicts created in the Conflicts folder in the Mailbox eg
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB19222&sliceId=1&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
If that's happening you might want to add a slight delay to allow Outlook to finish synchronizing the Item before you make any changes.
Cheers
Glen

Shared documents not showing up in Caching mode?

We're running GW 7.0.2 here. I have a user that created a shared folder
and threw two documents into the folder. All users who can see the shared
folder has no problem seeing the documents when they're in online mode.
However, my users in Caching mode does not see the document, no matter how
they update their Cache via Send/Retrieve or Retrieve Entire Mailbox. I
even tried giving the users rights to the document and forced a
QuickFinder update and they still don't see it. Any ideas?
TIA,
Howard

Well, I was able to get around the problem by forcing my Caching users
over to Online mode and then back. This fixes the problem. Which is weird.
However, I have one user that keeps getting the error:
Unable to open the document.
8503: The online groupwise system is no longer available. your document will be saved to your Cachine Mailbox and sent to your Online Mailbox the next time GroupWise connects to your Online GroupWise Sytem.
I looked up the information and I found this TID which seems to be what I
need:
http://www.novell.com/support/search...200%2050710452
However, it says that I need to add a Proxy address and need to change the
Internet Proxy Client/Server port.
Supposedly, the proxy address is a server/machine that will redirect the
request from the Internet to the private network. The thing that confuses
me here is the fact that all the IP addresses I have specified on my POA
are public IP addresses that could access the Internet in the first place.
So I don't understand how changing the port or adding a proxy server
address will fix this problem. Any ideas?
Thanks in advance.
Howard

Very slow mailbox download times in Exchange cached mode

Hi,
I am running exchange 2007 on a 2008 server and have created a new server 2012 R2 x64 Remote Desktop server with Outlook 2013.
I am making use of the use cached mode feature. However it is taking a very long time to download all mail upon first setting up the mailbox in outlook.
seems to take 2min to download 500kb.
I have disabled all firewalls and AV scanners on the TS and Mail server.
networking between the two is excellent and download speeds and upload are very good.
Seems like exchange is slow at giving out the data or something?..... have tried on a local desktop and not the TS but still have the same problem.
any ideas?

Hi CHase,
shared mailboxes shouldnt be cached,only user mailboxes should.Reason for this is because it will download all info from shared mailbox and it can take some time.All company info will also be stored locally,so its security concern.
You mention that you turn on cached mode,is this under user mailbox or additional mailbox as shown below?
The one to left should be fine to cache all,but the one to the right only first check mark should be on.We have this configuratuon and senderandfrom registry works well.
If you access OWA,then choose to open another mailbox,then choose the "support center" mailbox,do you see all folders?
By granting full access doesnt give you send as permission,for this you will need to run this command:
Get-Mailbox "[email protected]" | Add-ADPermission -User "[email protected]" -ExtendedRights "Send As"
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you. Thank you! Off2work

Send As not working with cached mode enabled

Hi
I am having some issues using Send As. We are running Exchange 2010 Version 14.2 (Build 247.5) and Outlook 2013.
I have done the following:
1. created a mailbox user
2. created a security group and added my own account
3. added the security group with Send As permission through ADUC on the mailbox user
4. Waited a day and tried to send as the mailbox user, but it fails
If I disable cached mode or use OWA it works perfectly. The mailbox is NOT hidden in the address list.
I have seen this behavior before, but can't remember the "fix"?
Lasse
/Lasse

Hi,
From your description, the send as permission works well via OWA or Exchange online mode, the send as permission is configured successfully. The issue is related to Outlook side, in your case, I recommend you create a new profile and check the result.
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Cache mode GPO

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