Calls not being directed tomy System Call Handler

I built a small auto attendant for an acquisition group of users moving to our head office, there are two toll free numbers as well as 4 DIDs, the carrier began forwarding these on move day to the pilot number of my AA.
The issue is that the toll free numbers work but the DIDs do not, they are routing to the UC default opening greeting for some reason rather than my AA call handler.
It's as though for some reason call manager is sending something different for these DIDs as opposed to the TFs and the UC doesn't know what to do with them so it sends to the default greeting.
Any ideas as to what may be happening would be greatly appreciated.
Regards,
Andrew Bardowell
Thomson Reuters

Not to worry everyone problem solved, apologies for this time waster.
The DIDs were forwarded as redirecting numbers instead of sending without as with the toll free numbers even though I specifically asked the carrier to check this on cut over night.
Consequently when the toll free numbers come in they work correctly while the DIDs do not. The TFs because the tech who worked on those programmed them to send just the called number (caller ID) and the calling number.
The tech working the DIDs sent a redirecting number as well (the original DID) which confused Unity Connection.

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    If your Online Number is still in effect, here's something else to check.  From a computer (not the Skype app on a mobile phone or other device), can you verify the Privacy setting for Online Numbers?  It should be set to allow calls from anywhere.  If not, it is possible that this setting was changed, preventing you from getting calls on the Online Number. 
    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
    I am not a Skype employee. No soy un empleado de Skype.

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