Camera App Hangs On Startup
Hi,
the camera app hangs when I start it up. The shutter doesn't open (I can switch to the camera roll and view photos though). I tried restore twice, doesn't help. Sounds like a hardware issue to me!?
Anyone else experienced something like this?
Chris
I forgot to post back with the results of my trip to the Apple Store. The tech restarted the phone with boot diagnostics which reported no camera present. His first thought was that the camera cable might have wiggled loose. He popped the cover, reseated the camera cable, and rebooted. Same result: no camera present. He deemed it faulty hardware and replaced the phone. I'm not sure how to access the boot diagnostics (Google probably knows), but it might be worth seeing if the camera hardware is detected. Hope this helps.
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Process: Creative Cloud [38993]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: com.adobe.acc.AdobeCreativeCloud
Version: 1.7.2.419 (???)
Code Type: X86 (Native)
Parent Process: launchd [246]
Responsible: Creative Cloud [38993]
User ID: 501
Date/Time: 2014-09-07 11:10:17.416 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 6E543C7B-7F96-DDC0-12C2-F9018C309437
Crashed Thread: 39
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ab2ad4ca
VM Regions Near 0xab2ad4ca:
Submap 00000000a1911000-00000000a1a00000 [ 956K] r--/rwx SM=PRV process-only VM submap
--> Submap 00000000a1a00000-00000000b0000000 [230.0M] r--/rwx SM=SHM machine-wide VM submap
__UNICODE 00000000a5911000-00000000a5999000 [ 544K] r--/r-- SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x97151f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9715116c mach_msg + 68
2 com.apple.CoreFoundation 0x913a0bf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x913a01d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9139f9ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9139f84b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x929bab5d RunCurrentEventLoopInMode + 259
7 com.apple.HIToolbox 0x929ba8e2 ReceiveNextEventCommon + 526
8 com.apple.HIToolbox 0x929ba6bd _BlockUntilNextEventMatchingListInModeWithFilter + 92
9 com.apple.AppKit 0x972eb349 _DPSNextEvent + 1602
10 com.apple.AppKit 0x972ea870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x972dd15c -[NSApplication run] + 727
12 libcef.dylib 0x032c9287 0x2ec8000 + 4199047
13 libcef.dylib 0x032c8d5c 0x2ec8000 + 4197724
14 libcef.dylib 0x032fa3a1 0x2ec8000 + 4400033
15 libcef.dylib 0x0331293e 0x2ec8000 + 4499774
16 libcef.dylib 0x032f9ada 0x2ec8000 + 4397786
17 libcef.dylib 0x0398675f 0x2ec8000 + 11265887
18 HEX.dylib 0x02245a23 HEXMessageProcessor::runLoop(std::string const&) + 403
19 HEX.dylib 0x02238743 0x2232000 + 26435
20 HEX.dylib 0x0224b6ad HEXMessageProcessor::processMessage(std::string const&, std::string const&, ProcessMessageOutput&, MessageObject const&) + 77
21 HEX.dylib 0x02236ef6 processMessage + 230
22 NXGCore.dylib 0x00221eab ExternalGateway::sendMessageToApplet(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 635
23 NXGCore.dylib 0x00221a17 ExternalGateway::handleMessage(MessageObject const&, MessageStruct const*, bool (**)(void const*), char const**) + 151
24 NXGCore.dylib 0x00222392 ExternalGateway::processMessageFromOutside(MessageStruct const*, bool (**)(void const*)) + 354
25 NXGCore.dylib 0x0020b07a processMessage + 42
26 com.adobe.acc.AdobeCreativeCloud 0x00063938 0x5d000 + 26936
27 com.adobe.acc.AdobeCreativeCloud 0x00067661 0x5d000 + 42593
28 com.adobe.acc.AdobeCreativeCloud 0x0005ffd6 0x5d000 + 12246
29 com.adobe.acc.AdobeCreativeCloud 0x0005f093 0x5d000 + 8339
30 com.adobe.acc.AdobeCreativeCloud 0x00064038 0x5d000 + 28728
31 com.adobe.acc.AdobeCreativeCloud 0x0005ecd5 start + 53
Thread 39 Crashed:
0 libstdc++.6.dylib 0x9718d6c4 std::string::find(char const*, unsigned long, unsigned long) const + 14
1 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e2b9e ThreadGetAvailableUpdates::ThreadProc() + 16172
2 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e99a1 ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDelegate<ThreadGetAvailableUp datesStatus>::operator()() + 51
3 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0c9e97c4 boost::detail::thread_data<ESDThread<ThreadGetAvailableUpdatesStatus>::ESDThreadFunctorDe legate<ThreadGetAvailableUpdatesStatus> >::run() + 22
4 com.adobe.AAM.AdobeUpdaterCoreFramework 0x0ca87b1b thread_proxy + 73
5 libsystem_pthread.dylib 0x90deb5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x90deb485 _pthread_start + 130
7 libsystem_pthread.dylib 0x90df0cf2 thread_start + 34
Thread 40:
0 libsystem_kernel.dylib 0x97156b76 __semwait_signal + 10
1 libsystem_c.dylib 0x969e6fb7 nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x969e6e62 usleep$UNIX2003 + 60
3 AppsPanelIL.dylib 0x0c3585c8 UpdaterCoreHelper::ProgressUpdatesCallback(bool) + 2248
4 AppsPanelIL.dylib 0x0c3573e3 0xc263000 + 1000419
5 AppsPanelIL.dylib 0x0c360d6c timerThread(void*) + 76
6 AppsPanelIL.dylib 0x0c39a950 threadProcHandlerMac(void*) + 48
7 libsystem_pthread.dylib 0x90deb5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x90deb485 _pthread_start + 130
9 libsystem_pthread.dylib 0x90df0cf2 thread_start + 34
Thread 39 crashed with X86 Thread State (32-bit):
eax: 0x7d20ff10 ebx: 0x0cc8a6d8 ecx: 0x0cc8a6d8 edx: 0x0cc8a6d0
edi: 0x0c9dec83 esi: 0xab2ad4d6 ebp: 0xb6cad228 esp: 0xb6cad200
ss: 0x00000023 efl: 0x00010286 eip: 0x9718d6c4 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0xab2ad4ca
Logical CPU: 7
Error Code: 0x00000004
Trap Number: 14
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 516725
thread_create: 6
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=251.6M resident=103.3M(41%) swapped_out_or_unallocated=148.3M(59%)
Writable regions: Total=328.1M written=28.3M(9%) resident=63.8M(19%) swapped_out=0K(0%) unallocated=264.3M(81%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 1484K
CG image 2296K
CG raster data 24K
CG shared images 196K
CoreAnimation 2432K
CoreAnimation (reserved) 8K reserved VM address space (unallocated)
CoreServices 128K
Foundation 4K
IOKit 5192K
IOKit (reserved) 64K reserved VM address space (unallocated)
Image IO 4208K
Kernel Alloc Once 4K
MALLOC 159.3M
MALLOC (admin) 48K
Memory Tag 242 12K
OpenGL GLSL 1280K
Stack 195.2M
VM_ALLOCATE 17.0M
WebKit Malloc 1216K
__DATA 17.3M
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 52.2M
__OBJC 2504K
__PAGEZERO 4K
__TEXT 199.4M
__UNICODE 544K
mapped file 158.0M
shared memory 68K
=========== =======
TOTAL 820.0M
TOTAL, minus reserved VM space 820.0MA chat session where an agent may remotely look inside your computer may help
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http://helpx.adobe.com/x-productkb/global/service-ccm.html -
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Following is written to the log file:
####<12.aug.2010 kl 09.47 CEST> <Info> <WebLogicServer> <oim> <> <Main Thread> <> <> <> <1281599254656> <BEA-000214> <WebLogic Server "AdminServer" version:
WebLogic Server 10.3.2.0 Tue Oct 20 12:16:15 PDT 2009 1267925 Copyright (c) 1995, 2009, Oracle and/or its affiliates. All rights reserved.> ####<12.aug.2010 kl 09.47 CEST> <Notice> <Log Management> <oim> <> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1281599255312> <BEA-170019> <The server log file ....logs\AdminServer.log is opened. All server side log events will be written to this file.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Log Management> <oim> <> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1281599255390> <BEA-170023> <The Server Logging is initialized with Java Logging API implementation.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Diagnostics> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599255671> <BEA-320001> <The ServerDebug service initialized successfully.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Store> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599256515> <BEA-280050> <Persistent store "WLS_DIAGNOSTICS" opened: directory="....s\domains\oim\servers\AdminServer\data\store\diagnostics" writePolicy="Disabled" blockSize=512 directIO=false driver="wlfileio2"> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257140> <BEA-002622> <The protocol "t3" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257140> <BEA-002622> <The protocol "t3s" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257140> <BEA-002622> <The protocol "http" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257140> <BEA-002622> <The protocol "https" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257140> <BEA-002622> <The protocol "iiop" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257156> <BEA-002622> <The protocol "iiops" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257156> <BEA-002622> <The protocol "ldap" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257156> <BEA-002622> <The protocol "ldaps" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257187> <BEA-002622> <The protocol "cluster" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257187> <BEA-002622> <The protocol "clusters" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257218> <BEA-002622> <The protocol "snmp" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257218> <BEA-002622> <The protocol "admin" is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257218> <BEA-002624> <The administration protocol is "t3s" and is now configured.> ####<12.aug.2010 kl 09.47 CEST> <Info> <RJVM> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257468> <BEA-000570> <Network Configuration for Channel "AdminServer"
Listen Address :7001
Public Address N/A
Http Enabled true
Tunneling Enabled false
Outbound Enabled false
Admin Traffic Enabled true>
####<12.aug.2010 kl 09.47 CEST> <Info> <Server> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599257687> <BEA-002609> <Channel Service initialized.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Socket> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599258000> <BEA-000406> <NTSocketMuxer was built on Jan 13 2005 17:47:03
####<12.aug.2010 kl 09.47 CEST> <Info> <Socket> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599258078> <BEA-000436> <Allocating 3 reader threads.> ####<12.aug.2010 kl 09.47 CEST> <Info> <Socket> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599258078> <BEA-000446> <Native IO Enabled.> ####<12.aug.2010 kl 09.47 CEST> <Info> <IIOP> <oim> <AdminServer> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1281599259500> <BEA-002014> <IIOP subsystem enabled.>
Thanks!!tried both of these, still having same error as below:
<Sep 8, 2010 1:32:37 PM IST> <Critical> <Security> <BEA-090402> <Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.>
<Sep 8, 2010 1:32:37 PM IST> <Critical> <WebLogicServer> <BEA-000386> <Server subsystem failed. Reason: weblogic.security.SecurityInitializationException: Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.
weblogic.security.SecurityInitializationException: Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.
at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.doBootAuthorization(CommonSecurityServiceManagerDelegateImpl.java:959)
at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.initialize(CommonSecurityServiceManagerDelegateImpl.java:1050)
at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:875)
at weblogic.security.SecurityService.start(SecurityService.java:141)
at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
Truncated. see log file for complete stacktrace
Caused By: javax.security.auth.login.FailedLoginException: [Security:090304]Authentication Failed: User weblogic2 javax.security.auth.login.FailedLoginException: [Security:090302]Authentication Failed: User weblogic2 denied
at weblogic.security.providers.authentication.LDAPAtnLoginModuleImpl.login(LDAPAtnLoginModuleImpl.java:250)
at com.bea.common.security.internal.service.LoginModuleWrapper$1.run(LoginModuleWrapper.java:110)
at java.security.AccessController.doPrivileged(Native Method)
at com.bea.common.security.internal.service.LoginModuleWrapper.login(LoginModuleWrapper.java:106)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Truncated. see log file for complete stacktrace
>
<Sep 8, 2010 1:32:37 PM IST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FAILED>
<Sep 8, 2010 1:32:37 PM IST> <Error> <WebLogicServer> <BEA-000383> <A critical service failed. The server will shut itself down>
<Sep 8, 2010 1:32:37 PM IST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to FORCE_SHUTTING_DOWN>
Pls help me out ASAP...
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