Camera Firmware Update Asking for 32 bit Kernel?

I'm updating my Sony DSLR camera firmware and it rejects doing the update because of 64 bit kernel and asking for 32 bit??
What needs to be done to accomplish that?
Gene

Forgot to mention, I did do a search & tried the reboot while holing down 2 & 3 keys to no avail. Tried Restart & then Shutdown - didn't work
Gene

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