Camera on iPhone4 doesn't work, when you use either the icon on the screen all you get the the shutter. I am unable take pictures. Has anyone had the same problem and are there any solutions?

The camera on my iPhone 4 isn't working and hasn't for quite sometime. I have updated the phone to IOS 6 and it hasn't made any difference.
When you use the icon that appears at the bottom of the screen or the camera icon on the main screen all you see is the camera shutter.I have tried to restore the camera and that hasn't made any difference. I have spoken to Apple support and they sent me a support site to check out, but there isn't any specific solution for my problem. Has anyone had a similar problem and is there a solution?

Try:
- Reset the iPhone. Nothing will be lost
Reset iPhone: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPhone.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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