Camera's automatic focus function stopped working. Factory reset did not work. (Yes the three dots were pressed). What should I do?

I enjoyed taking pictures with one touch of the screen but now the camera does not focus no matter what I do. I did try to take it without the camera sub-menus by pushing the button with three dots and without. The focus simply does not work!
What should I do?
I contacted LG support and they told me the whole thing might take 1-2weeks. That seems too long for me to live without a phone. Any suggestions?
Thanks for reading my question,
Josh

Let's get this resolved kimjoshy! If you completed a factory reset and still unsuccessful please respond to my direct message so I may review options. Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport

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