Can anyone make sense of my speed test results ple...

Question

Hiya,
I signed up to Bt broadband around a month ago and we have been so disappointed in the poor speeds we receive.
We previously had tiscalli and wish we never changed.
I have run the bt speedtest and also a speednet test.
Can anyone make sense of them?
The internet is sometimes useful but other times is ridiculously slow.
FAQ
<script type="text/javascript">// paintProgressAndMessageOnBar(-1 ,"Last Test Required" ); // </script> Test1 comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
3361 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
 Download speedachieved during the test was - 3361 Kbps
 For your connection, the acceptable range of speedsis 1000-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :4168 Kbps(DOWN-STREAM), 792 Kbps(UP-STREAM)
 IP Profile for your line is - 3500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 12.97:22.94:64.08 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
2. Upstream Test: -provides background information.
Upload Speed
595 Kbps
0 Kbps
792 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 595 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 792 Kbps
http://www.speedtest.net/result/951870565.png
this is it on the fast day,on the slower days i cant even access the forum.
Any ideas what the results mean?
Help would be greatly appreciated.

Answer 1

yes we did just reset the hub,to check our settings it asked for password but wouldnt accept the one BT gave us so said we had to reset.
is there anyhting we can do to improve noise margin-could this be the cause?
Sorry for allt he questions and thanks so much for all your help
I dont know if this makes any difference but these are the results now
ADSL line status<script type="text/javascript">// var trClass = ["odd", "even"]; var td1 = ["w3", "Line state", "Connection time", "Downstream", "Upstream"]; var td3 = ["w3", "VPI/VCI", "Type", "Modulation", "Latency type", "Noise margin (Down/Up)", "Line attenuation (Down/Up)", "Output power (Down/Up)", "Loss of Framing (Local)", "Loss of Signal (Local)", "Loss of Power (Local)", "FEC Errors (Down/Up)", "CRC Errors (Down/Up)", "HEC Errors (Down/Up)", "Error Seconds (Local)"]; var td2 = ["", "Connected", "0 days, 0:16:56", "3,987 Kbps", "776 Kbps"]; var td4 = ["", "0/38", "PPPoA", "ITU-T G.992.5", "Interleaved", "15.2 dB / 5.7 dB", "49.0 dB / 27.2 dB", "19.3 dBm / 12.1 dBm", "0", "0", "0", "0 / 2", "1 / 2147480000", "nil / 2960", "1"]; // </script>Connection information<script type="text/javascript">// createTable("normal", trClass, td1, td2); // </script>
Line state
Connected
Connection time
0 days, 0:16:56
Downstream
3,987 Kbps
Upstream
776 Kbps
ADSL settings<script type="text/javascript">// createTable("normal", trClass, td3, td4); // </script>
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
15.2 dB / 5.7 dB
Line attenuation (Down/Up)
49.0 dB / 27.2 dB
Output power (Down/Up)
19.3 dBm / 12.1 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 2
CRC Errors (Down/Up)
1 / 2147480000
HEC Errors (Down/Up)
nil / 2960
Error Seconds (Local)
1
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