Can i get my money back after someone hacked into my account and bought something with it?

I got an email telling me that someone in another country used my Appstore account to purchase something. I checked my bank statement to see if this was a hoax message but it is true as I can see the same amount from the same country withdrawn from my bank account.
I changed my Apple ID password afterwards, but is there anything I can do/that Apple can do to get the money back that was stolen from me?

Your best bet is to work with your bank to get them to reverse the charges by filing a fraud complaint.

Similar Messages

  • HT201209 How can I get my money back if someone gifts me after I bought it on iTunes?

    How can I get my money back if someone gifts me after I bought it on iTunes?
    Emmy

    The person who sent you the gift can either try resending it to somebody who doesn't already have it, or they can try contacting iTunes support and see if they can get a refund or credit for their gift : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Someone hacked my itunes account and bought apps. Can I get my money back or can I load their apps on my Ipad, iPhone, iPod?

    Someone has hacked my itunes account and bought apps with my credits. Is there a way to get my credits back or can I get the apps they bought on my ipad/ipod/iphone? and yes I have changed my password.
    Thanks

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • Someone hacked into my account and spent my gift voucher!!! How do I report this???

    Someone hacked into my account and spent my gift voucher!!! How do I report this???
    They purchased Kingdom Conquest for the iphone and I don't even have an iphone!!!!

    This is sooooo frustrating! I had $30 of credit in my itunes account and some a**hole chinese company stole it last night.  I am getting married next June and was going to use those credits for some of my wedding reception songs! Fkkers!
    Dear Wendy Ott,
    Your Apple ID, [email protected], was just used to download 胡莱三国 for iPad from the App Store on a computer or device that had not previously been associated with that Apple ID.
    If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
    If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
    Regards,
    Apple
    From Pay Pal (for the tax on the item, I only had $30 in credit in my itunes account):
    Receipt for Your Payment to iTunes Store
    X
    InboxX
    Reply |[email protected] [email protected] to me
    show details 4:21 AM (3 hours ago)
    Nov 6, 2011 02:21:00 PST
    Transaction ID: 2SH3797727406781Y
    Hello Wendy Ott,
    You sent a payment of $2.13 USD to iTunes Store
    ([email protected])
    It may take a few moments for this transaction to appear in your account.
    Merchant
    iTunes Store
    [email protected]
    Instructions to merchant
    M1KHQB2BW3: Gift
    DescriptionAmount
    iTunes Store purchases.$2.13 USD
    Subtotal$2.13 USD
    Total$2.13 USD
    Payment$2.13 USD
    Payment sent to [email protected]
    Receipt ID: B-8RU38135GB312133E
    I HAVE SENT AN EMAIL TO ITUNES (nice they dont have a phone number to call) AND I AM HOPING I CAN GET MY CREDIT BACK SINCE IT WAS CLEARLY A CREDIT AND NOT A CREDIT CARD USED. 
    UGH **** ME OFFFFF!

  • HT4009 Can I get my money back after my child purchased an in app purchase?

    My child accidentally purchased an in app purchase for 99.99. Can I get my money back?!

    Apple contact email, you can only do this once. Have your iDevice Restrictions on,
    >Settings
    >Require Password: Immediately
    >Open iTunes on computer.
    Quick Links
    >Select Account
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    select the arrow ( -> )
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  • I had someone hack into my Itunesaccount and buy something How do I get it taken off?

    I had someone Hack into my computer and purchase an App , I do not know who this is. How can I get it taken away and get my Money back?
    In had received a $50.00 gift card from my husband for Valentines day, the next thing I know , I have .83 cent left on my acccount.. Please help!!!!

    you cant delete the app from your acct, once something is purchased with your apple id it stays there for life, you can hide it though, by going to itunes store on ur itunes program on comp, you can then go to purchased and click the x on the app there, it will hide it, but in the meantime you need to contact itunes store via the expresslane @
    expresslane.apple.com and file a case with the itunes store choose itunes, itunes store, then account redemption and billing, they will refund the money to you.

  • Can you get your money back after you gift someone an app and it doesn't work?

    I kneed to know if you can get your money back when you gift an app to someone if it doesnt work. Thanks!

    If you've tried contacting the developer and not had a response then you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and click the arrow to the left of it, click the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Is someone hacking into your account and stealing your money common?

    I lost $64 cause someone did it to me... It ***** a little bit is there anyway of proving it wasn't you and getting your money back. Or at least finding the blighter that stole my money...
    Cheers

    I don't have a credit card, it was just I tunes vouchers... so it's not that big of a deal but still kinda annoying

  • How can I get my money back after buying the wrong book?

    I bought a book where the language was wrong, Danish instead of Norwegian. So how can I  get my refund the purchase?

    Click here and ask the iTunes Store staff for a refund.
    (103345)

  • Can i get my money back after buying an album on itunes?

    I bought an album on itunes for $5.99 and i did not like it.

    The iTunes Store will not refund your money just because you didn't like the album. If the tracks were defective or you mistakenly purchased the album thinking it was another one or because it was mislabed, then they might do something for you. But just because you didn't like it, no. That's why the iTunes Store provides previews of all their tracks, so you can listen to parts of each track before you buy.
    Regards.

  • Can I get my money back after purchasing an HD movie that is HDCP?

    I didn't know the HD movie was HDCP because it doesn't say so in the iTunes store. Now, I can't play it on my TV, so I should have bought the SD version instead to save money as well as the frustration.

    The iTunes Store will not refund your money just because you didn't like the album. If the tracks were defective or you mistakenly purchased the album thinking it was another one or because it was mislabed, then they might do something for you. But just because you didn't like it, no. That's why the iTunes Store provides previews of all their tracks, so you can listen to parts of each track before you buy.
    Regards.

  • How can I get my money back, after purchasing a rip-off app?

    I purchased a DVD creator app from the apple store.  It doesn't work.

    Refunds -
    All sales are final. the App Store is not a try it and return it situation.
    Apple sometimes gives a one-time per account refund. If this is the app which you wish to use your possible one refund with use the Report a Problem link in the emailed receipt that you receive on the purchase in 24 to 48 hours to ask for the refund.
    If your purchase was in the last few weeks you may also use this link to report a problem;
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  • Someone hacked into my account and used up my credit of $50

    I received an email that someone made a purchase using a device that was not associated with my account.  Then I see that someone bought a game for $49.99, using up my $50  credit from a gift card.  I changed my password. Do I need to do something more?  I contacted apple about a refund but have not heard back yet.

    Did you follow the instructions here  >  How to report an issue with iTunes Store purchases
    If so, you should receive an email confirmation since you have reported the unauthorized purchase in approximately 24 to 48 hours.
    Read here >  Apple ID: Tips for protecting the security of your account

  • Can,i get my money back for accidental app purchase

    My daughter purchase by accident apps the we don't need ,use or want,
    How can, I get my money back?

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • A game was accidentally bought in App Store can I get my money back?

    Can I get my money back from app store this game was accidentally bought

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

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