Can No Longer Burn DVDs

I have a Lenovo G700 series laptop and have recently found that I can no longer burn DVDs. I can burn CDs and the drive can read DVDs & CDs.
I trawled the forums for any clue of what has gone askew including the registry fix, tried different media, different burning programs, files vs disc images and still no result.
I, and also a friend who works in IT suspect a hardware fault and, since still under warranty, contacted the support helpline who were quick to answer. went through all the options for diagnostics and came down the "hit the system with the One-Key-Recovery" option to reset it back to factory preset condition to see if that fixed it.
Problem........
I have spent a very long time getting this machine set up with my home studio software etc and have large amounts of data which beggers the question, do I want to go through all that and how do I back up all my data prior to that as the machine will be wiped with no DVD writer. I assured the guy on the phone that we we almost certain that it was the ODD hardware that had failed and could he send out a replacement?
Being still under warranty, I would have to return it to the service center where they would......... guess what, reset to factory preset prior to fitting the new hardware to ensure that the hardware was indeed faulty.
Aaaaaaaaaaaaaaaaaaaaaaaaargh!!!!
Catch 22
Why can they not just send out a replacement drive for me to fit myself?
Warranty runs out in September which is probably how long it will take me to zip and backup my data using CDs or for out a pile of cash on a USB HDD all for the price of a replacement drive.
Can someone please help?

Anyone know how I can get someone from Lenovo Customer Support to read & reply to this post? I'm not that sussed with forum methods.

Similar Messages

Can no longer burn DVD's on my MacBook Pro

As the title says, I can no longer burn DVD's. I can burn CD's but not DVD's. I get Sense= code errors and stuff no matter what burner I try out. It doesn't always want to read the DVD's either but ejects them one- two times before it surrenders and starts reading the disc. I've had this Mac for about 1.4 years and I haven't been sitting around every day since, slotting 30 discs in and out of it all day long, i.e the drive hasn't seen that much action to justify this problem.
It can't have anything to do with the media as I've been reading a lot about since the DVD's I try to use have worked perfectly fine before this problem popped up. And I find it hard to believe that my $3200 Mac aint equipped to burn these things and especially not since it was able to earlier. It stopped burning about 2-3 months ago so my guesstimate is that one update or the other from Apple screwed things up but I have no idea how to find out what that might be or more to the point how to solve it.
So, since I strongly disbelieve the media factor ( I have tried different brands and that if it would only be able to burn Verbatim discs then that would be ridiculous ) I wonder if there's any real solution to this. Any firmware to be found for it or some such? I've tried to browse around the Downloads section but can't seem to find anything that addresses this issue. I've also googled quite a bit about it and I've found many others who experience the same problem(s) but never any real solution for it.
Any help would be greatly appreciated.
Thanks.

A lot of folks have found that running a DVD Lens Cleaner disc through can often fix this sort of calibration and sensor problem, it only takes a small spec of dirt or dust to cause errors ...

Can no longer burn dvds or upload

Recently my premier elements 11 stopped being able to burn a dvd or upload to youtube...
dvd just goes to indexing but never continues. Upload to youtube stops at 81 % and freezes.
No real error messages. Tried re-installing software but does the same thing.
Worked for last 4 years on same PC running windows 8...now wont?
HELP!

(I'm replying to your comments from below and: I'm including 2 other individuals (CC) in this reply; asking for their help as well, if they have any potential answers for me.) Please advice ...
I'm using Adobe Premier Elements 11 on an HP Windows Pro 8.1 desk top PC. It's been working perfect since I loaded it in 2011. I produce and create a 30 minute TV show for a couple of my local community TV Stations in the area as well as make videos on real estate and publish them to You Tube (Finding New Neighbors <<< see my You Tube Network for sample of my videos). I also create DVD's for real estate properties to use during open houses and as marketing tools for real estate. I also make training videos for the local Board of Realtor's. Uploading these videos to You Tube and burning DVD's is very critical to my business.
I currently have episodes of the TV show ready to burn but I can't get them to burn so I can turn them into the TV Stations for airing.
It was working perfect until recently; however, I can no longer burn a DVD or upload to You Tube. The edit program seems to be working fine. I can still create videos, edit and view videos on the program but I can't send them anywhere to be used in any way. When I attempt to burn a disk; it gets ready to burn then nothing happens. When I attempt to upload to You Tube; it will "Render" and start to Upload but then it get's to about 61% to 99% (uploaded) then freezes up and never finishes.
I've had our office computer support person in working on my PC for the past 4 days and we're getting no where. He did find a virus and cleaned it out. Everything "seems" to be working now except my DVD burner and uploading videos to You Tube. I even reloaded the Adobe Premier Elements 11 software to see if that could be an issue. It made no difference.
Somehow, the program is no longer speaking properly to whatever pathway it needs to, in order for the DVD's or You Tube to receive the video/s and finish.
I really need to get this fixed; otherwise, months worth of work is lost and I will not be able to create or publish any future videos. I really need this working. Any help would be appreciated immensely.
[email remnants removed by moderator]

I can no longer burn DVDs since the upgrade - help!

Ok, new problem for me with my iMac and Lion.
I did the upgrade, and all weekend I've been trying to get some DVD's to burn to backup my photo library.
The seem to burn ok, but fail on the Verify step and the message indicates (roughly) "verify failed, disc may be unstable"
It ejects, and I can't put it back in and do anything with it.
These are DVD +R...they were working before the upgrade.
How can I troubleshoot this?

I habe the same problem and cant find a helpful post on the web!
How can i get it back to work???

Can no longer burn DVD-R

I've read many posts other places now regarding this issue and no one seems to have an answer.
I've been burning media fine for some time now, and after the 10.4.6 upgrade, DVD's fail to burn on my G5's internal drive. I'd think it was maybe the drive if it hadn't started after an upgrade and I see many other people with the same problem, regardless of the drive brand, and even external lacie drives producing the same error.
error code 0x80020022
I've used and tried many different brands of media to test, and apple, memorex, tdk... The finder's burner, Toast...they all fail.
It would be great to be able to back up files again, any help appreciated.
Thoughts?

I have no idea about your error code...
but try logging in as a different user and see if the problem persists.. if it does, at least you can determine that it's not hardware related..
I have a G5, and upgraded to 10.4.8 just a few weeks ago, and haven't had any burning issues.. not that I don't believe that you and others are experiencing problems....
Quad 2.5 Mac OS X (10.4.6)

Downloaded iMovie 10. I find I can no longer burn DVDs in my iDVD app.

Downloaded iMovie 10 and find now I cannot butn DVDs w/iDVD. Why not or am I missig something???

Thanks. I will experiment and see if I can figure it out. I make a lot of DVDs for my grandkids and I would hate to loose that capability. They love to see themselves on the big screen - complete with music. Thanks again...

HT1338 I haveolder Mini and upgraded it toSnow Leopard 10.6.3 and now can no longer burn dvd? Try to use support and Apple does not reconize computer ser. number?

Upgraded Mini from 10.3 to Leopard 10.6.3 and now my dvd drive does not work properly.
It will not let me burn anything..

I posted the wrong link, I apologize.
http://forums.adobe.com/thread/636176?tstart=0
This contains the info i was referring to.
Brent

I can no longer burn DVDs from Compressor

As soon as I start to edit the Menu name in the Job Action, it removes the little "[gear] Create DVD" in the job. Any help? I tried deleting a whole slew of preferences, to no avail. Any help? It was fine last week...

There's nothing special about the DVD burning preset, as it is just using all the existing options in compressor. Create droplet for DVD burning. I think all you have to do is start with a generic preset and then recreate all the settings for DVD encoding. MPEG2, AC3, etc. There's a tab called end action which you should set to burn disk.
For more information on transferring HD footage to DVD, you may want to read the article that I wrote.
http://www.lafcpug.org/Tutorials/basic_hdvideo_to_dvd.html

Can no longer Play DVD's or Burn Disks in on Macmini

Hi,
I have recently rebuilt my MacMini with a new WD500 Gb hard drive with Snow Leopard and that went fine.
One issue that maybe related is that I can no longer play DVD's or burn items to DVD. I have had a look in system profiler and can see the Pioneer drive in the ATA Device Tree.
When I insert a DVD, I hear the drive trying to run it but after a while it just spits the DVD out. If I insert a blank DVD, it recognises the DVD and I can select it to burn but when it starts the burning process it fails and again spits the disc out.
Any help would be appreciated.
Thanks
Gavin

http://www.macsales.com/ has numerous good optical drives. http://www.xlr8yourmac.com/ may list others.
Note for 2 USB port Mac Minis (as opposed to 4 or 5 on the rear), be sure to get a Firewire optical drive, as Mac OS X won't boot USB on PowerPC Macs except in rare USB model drives that are hard to find.
Message was edited by: a brody

Since loading Lion I can no longer burn photos form iPhoto on a dvd for archive purposes

Since loading Lion on my MacBook Pro, I can no longer burn photos form iphoto for archarving purposes. I used to load the dvd and it would showup on the screen then drag highlighted photos onto the dvd. Now, dvd only shows up sometimes and when it does, it tells me the new disk is full. How can such an easy task become obsolete with this update. I have also tried using idvd for archiving purposes but this process will only allow viewing. I want to be able to reload photos back onto the computer at a later date.

I habe the same problem and cant find a helpful post on the web!
How can i get it back to work???

Upgraded to v. 6.0.1, can no longer burn CDs. Details below. Please help!

Like many other users, I can no longer burn CDs since my recent upgrade to version 6.0.1. I was able to burn CDs with no problems before this upgrade, but now when I click "Burn Disc", iTunes freezes with no error message. I have to exit out using Ctrl-Alt-Del, as iTunes is not responding.
I have a Gateway Profile 4 with Windows XP Pro. CD diagnostic info is below for both blank and recorded CDs.
Please help this frustrated user!!!!
Here is my CD diagnostics with a blank, recordable CD:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway Profile4
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), CDR4_XP (5.3.2.35),
UpperFilters: pwd_2k (5.3.2.35), Cdralw2k (5.3.2.35), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce2 MX/MX 400 \GeForce2 MX/MX 400
IDE\DiskWDCWD1200JB-00GVA0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHP_____psc_2205_______1.00, Bus Type USB
IDE\CdRomTOSHIBADVD-ROM_SD-R2212________________1713___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: TOSHIBA DVD-ROM SD-R2212, Rev 1713
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16.
The drive CDRW speeds are: 4 8.
And here is my CD Diagnostics with a purchased music CD:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway Profile4
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), CDR4_XP (5.3.2.35),
UpperFilters: pwd_2k (5.3.2.35), Cdralw2k (5.3.2.35), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce2 MX/MX 400 \GeForce2 MX/MX 400
IDE\DiskWDCWD1200JB-00GVA0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHP_____psc_2205_______1.00, Bus Type USB
IDE\CdRomTOSHIBADVD-ROM_SD-R2212________________1713___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: TOSHIBA DVD-ROM SD-R2212, Rev 1713
Audio CD in drive.
Found 11 songs on CD, playing time 36:13 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:20:15
Track 3, start time 07:12:17
Track 4, start time 11:10:15
Track 5, start time 14:47:52
Track 6, start time 17:57:30
Track 7, start time 21:50:42
Track 8, start time 25:46:67
Track 9, start time 28:28:45
Track 10, start time 30:18:32
Track 11, start time 33:15:50
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16.
The drive CDRW speeds are: 4 8.
Gateway Profile 4 Windows XP Pro

The answer is in the diagnostic! Go to the Toshiba site (I've been so nice and found the link for you!)
http://www.toshiba-europe.com/storage/Index.asp?page=PFT&nav=ISH_ARC&model=SDR22 12
Try updating your drives firmware. Click 'Firware Updates' on the right hand side of this page, then follow the instructions and download the update, then install. See if that helps. Its worth updating the firmware anyway :P

Can no longer burn cds or re-install itunes

For some reason I can no longer burn a cd from Itunes. When I try to re-install itunes i get this message: 1628 failed to complete installation. I also get this message everytime Itunes starts : Warning!
The registry settings used by itunes drivers for importing and burning cds and dvds are missing . This can be a result of installing other cd burning software. Please re-install itunes.
I am able however to import with no problems.

The registry settings used by itunes drivers for importing and burning cds and dvds are missing . This can be a result of installing other cd burning software. Please re-install itunes.
for some advanced techniques for dealling with that one, see:
iTunes for Windows: Troubleshooting CD issues caused by device filters
but if you'd prefer to try some quicker and dirtier techniques (that don't involve a registry edit), post back and we can run through those as well.

HT1923 i can no longer burn cd

i can no longer burn a cd useing itunes

What type of CD are you trying to burn? A audio CD MP3 or are you trying to burn a DATA CD/DVD?

I can no longer burn CDs - "may be incompatible with this disc burner, try slower speed, try another make of disc" Still doesn't work

I can no longer burn CDs - "may be incompatible with this disc burner, try a slower speed, try another make of disc" Tried that, still doesn't work.

Try a free burning utility which allows you to turn off the laser for test burning (so you don't waste media). Try burning a test CD outside of iTunes. If it works it's iTunes. If it doesn't work it could be computer software or hardware but then we know how to proceed.
List of burning software on pure-mac.com - http://www.pure-mac.com/diskfile.html
Burn - http://burn-osx.sourceforge.net/Pages/English/home.html - includes basic DVD authoring

Can no longer burn data to CD disks

Message appears "The drive reported an error Sense Key = Hardware error sense code = 0x44, 0xD6 INTERNAL TARGET FAILURE
SINCE I INSTALLED MAVERICKS, CAN NO LONGER BURN DISKS. I had Toast 10.4 and was persuaded to upgrade to 10.09. When I downloaded and replaced my Toast folder in apps I got a message saying "unlicensed vendor" go to app store. An inferior product was on sale for £13,99.
What is going on here. Once again I am confronted by Apple "dis-abling technology. Why could I not get an upgrade from Roxio?

You have always been able to burn even copy protected tracks to an Audio CD. That hasn't changed. All tracks sold on the iTunes Store now are DRM free. Track prices now range form .69 to 1.29 but the price is unrelated to copy protection.
You may still be using the same brand/type of discs but are you still burning in the same format? When you select the playlist that you want to burn to a CD, then press "Burn CD", you get a dialog box that offers you options. Be sure you have "Audio CD" selected.
If, what you're really trying to do is burn an MP3 cd, you'd first need to make sure that all of the tracks in the playlist are mp3s. If not, you'd need to convert them. You'd need to make sure that your import settings were set to mp3 by going into Preferences>General and pressing the Import Options button and selecting the desired mp3 settings. Then, you select the tracks you want to convert, and from the Advanced menu, choose Create mp3 version. Note: this creates a new mp3 track. It doesn't change the existing track. And, it doesn't work on protected tracks. Protected tracks, as noted above, can be burned to an Audio CD which you can then use as you would any other Audio CD.
Best of luck.

Can No Longer Burn DVDs

Similar Messages

Maybe you are looking for