Can no longer connect to hard drive via HH3

Hi,
Please can someone help me....the bt customer services have been the least useful people ever and had me pulling my hair out
I have an external hard drive plugged into my HH3. First plugged it in, in December, set it up, connected to it with all my computers and laptops via (map a network drive). Worked flawlessly until a few weeks ago. Now all of a sudden I cannot connect to it.
I have tried mapping to it, but it is no longer there. However if i login to the BT Home Hub it is appearing there as a connect device. Have deleted it from here and then plugged it in again. That didn't work..
Have tried both ip addresses suggested: 192.168.1.254 and .253 but neither worked.
Have plugged the hard drive directly into my laptop and it is working fine. Something has changed somewhere, after a firmware upgrade on the home hub maybe?
Any suggestions?
Many Thanks.

Are you trying to power the drive from the hubs USB port, or does it have its own external power supply?
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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