Can no longer update my apps :(
Hi. I'm new here and well I had to change my apple Id. I had to change the the email I was using and the password I was using. Well every since I did that I can no longer update my older apps. I find It ridiculous that it wants me to use my old password and email but I can't. I don't know what to do. Help me please. What can I do so I can update them again. I'm so confused.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
It sounds like you created a new account. you can change the email for an account and not create a new account. See:
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
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You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
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Try This...
Close All Open Apps... Sign Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
I have iBooks 2.1 on ipad. I changed my password and can no longer update the app. If I delete the app and install the updated version, will I lose the books I have purchased?
Try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if you can then update the app.
If you do delete the app then you should be able to re-download your ibook purchases via the Purchased tab in the ibookstore in the app. But in case some of them are no longer available in the store and/or you have PDFs or epubs in it, then you could first connect it to your computer's iTunes and do File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) which should copy them over to the Books part of your iTunes library so that you have your own copy of them and can sync them back (even though they aren't iTunes purchases it should also copy over any PDFs or epubs that you have in the iBooks app) -
I have changed my ID and I can no longer update my apps or see my purchases. I have changed my ID in the store settings.
I have been told by Apple security that the ID does not exist it is now associated with my new ID, they told me to call support there is a pending case but they can not seem to provide an answer. If I log in in with my original ID. It does not recogonise my passwords or any answers I give to the security questions Grrrrrr I wished I never changed my ID!!!
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I should have added that the iTunes app is not displayed on my phone in order for me to add the apps.
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Update Failed
The download appears corrupted. Please try again in a few minutes.(42)"
This happens with all program updates ie Photoshop 2014, Illustrator 2014, etc. I have searched Adobe help but find answers for new installation or other error messages.Try This...
Close All Open Apps... Sign Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
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Pay attention to the numerous posts on this tonight.....try again tomorrow.
GB -
I can no longer update existing or download new apps onto my MacBook Pro of late?
I can no longer update either existing; or download new apps any more on My MacBook Pro? This is a new thing, and seems to have coincided with getting my new iPhone 4S the week before last? If had the MacBook since Dec 2010, and this is the first time I've experienced this problem. The message is always the same: "We could not complete your request. There was an error in the App Store. Please try again later (null)" But every day for well over a week, the message never changes. At first I thought it was the fact that I had the same Username and Password for both app store accounts, so I changed the one Password, but that hasn't resolved the problem either. Does anyone have a fix for this bug?
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Hello JeepJackie
Check out the article to download your past purchases to your iPhone.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
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Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account. You may have already done this.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
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Thanks for your suggestion. Not long ago before I saw your response I tried to download the app and I seemed to have some progress (I had 5 bars and 1x). It looked it was 3/4 of the download complete only to have the same error message.
Since then I reset the phone and I have tried downloading the app when there 5 bars with 3g. Every time the icon has waiting underneath it and I get the same error message. -
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Apple changed MobileMe to iCloud and then restricted iCloud to 10.7 users only unfortunately
If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
http://roaringapps.com/apps:table
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When your ready for new hardware and all new software, then buy a new machine.
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Just adding my voice as well.
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