Can not change the Apple ID email address of the person who had computer before me. Email box is un-editable

Can not change the Apple ID email address of the person who had computer before me. Email box is un-editable & I wish to use my own account not previous owners.

If you're trying to update an application, you need to delete it and then download it from your Apple ID. You may want to erase the internal drive and install a fresh OS.
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Similar Messages

  • How can I change my apple ID on my iPhone? It's tied to a dead email address that's inaccessible.

    How can I change my apple ID on my iPhone? It's tied to a dead email address that's inaccessible. I can log in on my computer with updated id, however I can't find where to change old email. The settings displays new id. When I try to update or buy an app on my phone it automatically puts in the dead email address and asks for the password.
    Please help! Thanks.

    Sync with iTunes so you have a backup. Tap Settings > General > Reset > Erase all content and settings. Restore the unit as New. Reconfigure for your new ID and password. Restore your apps, etc. from backup.

  • Can I change my Apple ID and still keep the apps and stuff I have associated with that the old ID?

    My friends can't FaceTime me because they are used to my old email address. I made a new Apple ID, but then I am worried if I change it now, the apps, videos, music, newsstands, and Game Center data will be erased. Can I change my apple ID with preventing this?

    Yes you can change your Apple ID. Log into your account and change your email associated with the account. You however cannot create a new account and transfer the media.

  • HT204053 I can not change my apple ID to new one on my iphone and icloud

    Hi there,
    I can not change my old apple ID to new one on my iphone4.  It's showing old apple ID and my password doesn't match with that.
    I've got changed my apple ID and password with my PC.
    Also, I can not get on iCloud because of it.
    Could you tell me what should I do, please?

    Go to "Settings > iCloud", scoll down, and delete your account from your device, then sign in with your new ID.

  • How can i change my apple id primary address to my rescue email and vice versa

    I would like to change my primary email address that makes up my Apple ID. I want to use the email that I have listed as my rescue email, but it would let me change it that way. Help please

    Hello, thewall122876. 
    Thank you for visiting Apple Support Communities. 
    I would recommend reaching out to our Apple ID account security team to assist you with this issue.
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • Can not change  my apple id ;

    I tried several time to change apple id.
    I dont want to use a email from internet provider.
    I tried many time but the system do not accept toSave my modifications.  When  I clock on the save change  nothing happen. I tried from safari using various menu as explained in support pages.I tried also from itune with same behavior. Nothing is saved.
    In the menu Manage  your account and then "Edit your Apple ID"
    I modify the field Apple  ID and primary address , click on edit and then put the new email addresse which I want to be my new apple id.
    When I try to save these modification , nothing happen , just something on safari showing a small data tranfert.
    Then I try to go further and change my password , to site complain about the fact I did not save my new apple id with a pop up window.... asking me to save or not. But when I click on save nothing is done....
    Using  ITune, I also try to change my appleid but the tools complain about "the email address specified already exist for this person." This email address  is not an alternate email address ... I dont understand.
    Please help ! This situation is totally crazy.
    GRRRRRR

    1. Go to Settings > iTunes and App Stores > Apple ID.
    2. Tap your Apple ID
    3. Sign off
    4. Sign on with correct Apple ID

  • I can not change my Apple ID

    Hi, I want to change my Apple ID, because I deleted my old email (hotmail) account.
    That's the start of the problem,  appleid.apple.com wants me to verify that old email account before I can make changes.
    The verify email is send to the old (non-existing) email adress, so I cannot access that. 
    The other problem is, that I want to use my recovery email adress as the primair email, but offcourse I can't change that either.
    Did someone had this problem too? How do I solve this problem?
    Thanks! Daan

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • Can I change my apple id with keeping all the apps and things same?

    I would like to change my apple Id but would like to keep all the apps and everything in my Macbook and Iphone as it is. Is there any way to do that?

    App Store Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT2001 when using iTunes --> "To change countries, scroll to the end of the iTunes Store home page and click the flag indicating the current country. To choose a different country, click the appropriate flag."
    iOS: Changing the signed-in iTunes Store account - http://support.apple.com/kb/HT1311  - Change your iTunes Store country: "Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region."
    You will, of course, need to change your address and enter valid credit card information after you have changed the settings.
    iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918
    Further tips on changing country - https://discussions.apple.com/message/20029737 - problems you encounter when changing iTunes country

  • Reset Apple ID on my iphone 5s thru itunes. However, I can not change my apple ID for my icloud account on 5S. pl help

    Please help with changing Apple ID for icloud account on iPHone 5S. I have reset my Apple ID on iphone using itunes and app tab on settings.

    Hello there, KunnufromAndover.
    The following Knowledge Base article provides great information on steps to take after you've made changes to your Apple ID:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    iCloud
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I can not change my Apple ID on my iPhone

    How do I change the Apple ID on my iPhone (syncing doesn't work)?

    1. Go to Settings > iTunes and App Stores > Apple ID.
    2. Tap your Apple ID
    3. Sign off
    4. Sign on with correct Apple ID

  • Can I change my apple ID and still retain the data on my iPhone from my old apple ID?

    My wife and I have been sharing an apple ID for several years.  As Apple now permits file sharing among family members (for songs/games/etc), we'd like her to have her own separate apple ID.  Will this require her to clear off her entire iPhone and all data, or how would this work?

    No, she can create her own Apple ID and then use that for whatever she wants.  However, any content downloaded to the device that was associated with the previous Apple ID will remain on the device, but when updates or authorizations in the future are needed, you will need to use that Apple ID's password to do so.

  • Can I change my apple Id from germany to the US?

    Hey everyone,
    My name is David and I live in the US since 4 months.
    Well I'm about to get me a Iphone 5 from verizon but I have a German apple Id. So it's only activated on the german store.
    I want to ask you all if I can change it to the american apple store and that it know that I'm using it now from the US.

    App Store Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT2001 when using iTunes --> "To change countries, scroll to the end of the iTunes Store home page and click the flag indicating the current country. To choose a different country, click the appropriate flag."
    iOS: Changing the signed-in iTunes Store account - http://support.apple.com/kb/HT1311  - Change your iTunes Store country: "Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region."
    You will, of course, need to change your address and enter valid credit card information after you have changed the settings.
    iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918
    Further tips on changing country - https://discussions.apple.com/message/20029737 - problems you encounter when changing iTunes country

  • What is the Apple customer services address in the UK?

    I have registered for a screen repair but have not been sent the address to send it to!
    I must be being stupid but I didn't see anything through the online process and although I received a confimration email I have not received any information on where in the UK to send the phone!

    Apple normally mail you a box to send the iPhone in which includes the address plus all documentation detail so they can handle it on receipt
    IIRC all Europe returns go to Ireland

  • A different apple id appearing when i try to install updates, how can i change that apple id?

    a different apple id apearing when i try to install updates, how can i change that apple id?

    That's the ID that was used for the purchase.  ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them.  Apps can not be updated without knowledge of that ID and, more importantly, its password.  Apple IDs can not be merged and purchases can not be transferred from one ID to another.

  • I have an "old" Apple ID set up 13 years ago.  Apple has now gone to using email address as the apple ID.  I have apps to update and they ask for old ID.  it does not exist.  How can I get the ID on the app changed to the new apple ID

    I set up an apple id many years ago when itunes was established.  Within the past year or so, Apple has changed to using email address as user id.  My problem is that I have many applications that I can not update due to the fact that it is asking for the password of the old ID.  It does not exist anymore.  Any ideas on how to get the new apple id associated with the application without deleting the application.  Several of these apps I purchased.

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

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