Can not connect to iTunes Store with iPad get an error message. How do I fix?
I cannot connect to iTunes Store. Get an error message. How do I fix it?
I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.
Similar Messages
-
Can not connect to itunes store on ipad
Hi everyone, pls help. At home İ have macbookpro, iphone and ipad. Macbookpro updated to osx lion, iphone and ipad updated to ios 5. Also itunes on macbookpro updated to version 10.
On all 3 devices, in itunes store only 3 options İ have: podcasts, itunes u and books. No music, no video, etc. Also when İ try to reach to store throgh music in ios devices, it says "cannot connect to itunes store". İ checked internet connection, everything is ok. No restrictions in ios devices.
Anyone can help pls, why İ cannot connect to itunes store for music, movies, etc?additional info: no problem with apps on all devices
-
"Can not connect to iTunes Store" via iPhone and iPad
I can not connect to iTunes store from my mobile divices. I can through iTunes on my Macbook Pro running Leopard (10.6.8). My company has not authorized update to Lion yet.
I have the same problem on my iPhone and iPad 1. This has occured since updating to IOS 5.0.1, but I do not know if it is the cause or just a coincidence.
Since I can make purchases through my Macbook and sync, it's not a crisis, but just an big irritation.Apple ID problems.
An additional consideration might be that I have had Apple ID problems. With the move to an ID for iCloud my old Apple ID and a new one using an email address got mixed up and in conflict. It took Apple Support staff to clean it up. For a few days, everything seemed to be running fine on my new/old/restored single ID. I did not think this was a problem, because the error sited a connection problem not an ID or password problem. Could this be a factor? -
i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
TS3694 Error message in App Store saying "Can not connect to iTunes Store"?
Just started using my iPad 3 that I just recieved for my birthday a few days ago. Last night went to download a new App from the App store, which was free. After hitting the "free" button and continuing on and hitting the "download App" button I received an error message saying "Can Not connect to iTunes Store" and the word "OK" under that to make it go away. I continued on with other games to see if it was just an issue with that one but no matter what i hit it says that same error message. I spent hours on the phone with Apple Support only to have the gentlemen have me save everything on my iPad onto my iTunes on my PC and then start to Restore to Factory setting and then was told if had any issues to call them back. I left the room for about 5 min. only to come back to have an error message saying "The ipad could not be restored, an unknown error occurred (3014). I was just wondering if anyone else is having any issues similiar to mine. Please advise. My next step is to call back up and ask to speak to a Support Specialist the gentlemen said..once it goes to the "restore" point regular tech support can not help he explained.. Just frustrated after spending over 1 1/2 hrs on the phone to have gotten nowhere and now have to call back and start again with something brand new.. I just think i got a lemon!!
This what Apple's iTunes specific error codes support article says about that particular error.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
Getting message: can not connect to iTunes store
Getting a message when I try to log in to iTunes or app store. Getting message can not connect to iTunes store.
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Getting message Can not connect to iTunes Store when updating apps
I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Can not connect to itunes store even though i have wifi connection
my ipad 2 used to be registered to my husbands itunes store but now he has left us and i am trying to sync it to my itunes store.
I have plugged ipad to itunes and synced it.
Apple ID on ipad is showing as mine but when i try to download apps, it says can not connect to itunes store.
i definately have wifi acess as facebook is working.
please helpSaw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Even during the download of free content pops up an error can not connect to itunes store.
During the download of free content pops up an error can not connect to itunes store.
Got a bit further, but now just sat here with 2 apps waiting!
Wifi is fine, can surf, email, etc, but store is still not working. -
No matter what I do it says can not connect to iTunes Store. What am I doing wrong
No matter what I do it says can not connect to iTunes Store. What am I doing wrong?
Hey Debbie549,
I would run through the steps in the following article, specifically the "Troubleshoot issues on an iPhone, iPad, or iPod touch" section:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Regards,
Delgadoh -
I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.
Hi there bigyellowdigger!
I have an article here that can help you troubleshoot this issue with your connection to the iTunes Store. That article can be found right here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....
Ok, I am having literally identical issues with Marathon Max.
I try to connect, and it says, "Itunes could not connect to the itunes store, Make sure your network connection is active and try again." I have contacted my ISP, and they ran a full check, and sayed I should be able to connect to pretty much all websites. I did the whole "ipconfig" thing and that was no help. I also tried the "msconfig" thing, and it sayed it did not recognize it as any kind of command, internal or external command or operable program or batch file. Whats strange is I can connect from another computer just fine, but when offered to upgrade itunes I declined for fear of the same thing happpening. I am tempted to just upgrade it and thus demonstrate that itunes has a flaw in their upgrade. I will save this computers diagnostics, and the other one's too, before and after the upgrade. I look forward to sending more feedback regarding this matter -
Why is it when i try to download an app for my iphone 4s it says can not connect to itunes store?
why is it when i try to download an app for my iphone 4s it keeps saying can not connect to itunes store?
Unless there is an emerging issue with this, give this article a try:
http://support.apple.com/kb/TS1368
And you can always contact support through the express lane:
http://www.apple.com/support/itunes/contact -
While updating or downloang apps in my iphone, it appears, Can not connect to iTunes Store. My software is up to date and there is no problem in wifi.
Can anybody explain why I can't connect itunes?
Thanks in advance
OmerWhere are you when connected to this Wifi?
Home - At Work - Coffee Shop other locations??
Home -
May need to reboot router - check ISP for any recent firmware updates for router - Reset All Settings - Reset Network Settings [NOT Erase All Content and Settings -> As this wipes the device back to factory settings]
Work -
See the IT Guy and ask about any "Other Security WiFi Blocks"
Other locations [Secure WiFi] -
Try a location with a Non Secure WiFi -> As these locataions "typically" do not have a IT Guy to go to for questions regarding [Other Security WiFi Blocks]
Non-Secure WiFi -
Then try the steps below [Even with the others listed above]
Just because you may be able to get to a Secure and Non Secure Website on safari on the iphone does not mean the WiFi connection is "Perfect or ok" and I am not saying it is not.
Also take into effect servers for iTunes updates/Apps etc could be overloaded at that time.
You can also try a simple Hard Reset [Hold down Sleep/Wake button and Home button at same time - Once see Apple Logo release both buttons - Allow iphone to reset]
If have already tried these and have not contacted AppleCare Support try that too.
Hope these help you! -
Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?
Restart your modem, router (if you use one), and Mac. Then try again.
If the problem remains, consider http://support.apple.com/kb/TS1368
(This problem has nothing to do with iSight. Therefore, I have asked
that the Hosts move your topic to iTunes where you may get better help.)
Message was edited by: EZ Jim
Maybe you are looking for
-
Hi everyone, I have a servlet and I would like to display an image on it, the image is already saved in the server in a folder. My current solution is to save the image to the client machine first then display. I feel it is not a good way. Do we have
-
Is it a bug in supporting Characteristic Variable?
Hi all, I just had a POC on BOE XI 3.1 + SAP Integration Kit 3.1 + SAP BW 7. We use WebI as the front-end and use OLAP universe to connect to the BEx queries. I discover that there seems to be an issue with the Characteristic Variable. If the vari
-
Since the 2.1 upgrade, the sound from the right channel of my first gen ipod touch is fading in and out (mostly out). The left channel is fine. I have checked my headphones in other devices and used other headphones , so they are not the problem. I h
-
How to use adobe flash player on mc
-
Command you type in the FireFox Navigation Toolbar for Javascript
Hello everyone! Is there anything such as a command you type in the FireFox Navigation Toolbar to see the JavaScript debugger in FireFox? Thanks everyone! Patrick