Can not connect to itunes
Hi
I can not access itunes from my laptop.
I have tried many things but first something about the problem.
itunes version: 10.6.1.7
windows : 7
anti virus: microsoft security essentials
firewall settings: default
error message: could not connect to itunes
error code: 11222
Itunes take forever in trying to connect to the itunes store but it doesnt work.
also i can not access my icloud account from the 'itunes control panel'. all it gives me is an error:
you cant sign in because of a server error.
Things I have tried:
tried uninstalling the antivirus and disabled the firewall. still did not work.
tried uninstalling and reinstalling all the programs related to apple but it still did not work.
no idea what to do next. please help.
https://discussions.apple.com/message/18317069#18317069
https://discussions.apple.com/message/18313156#18313156
Similar Messages
-
I have an iPhone 4S I can not connect to iTunes to update apps?
I have an iPhone 4S I can not connect to iTunes to update apps
I have this issue, too. It seems that nobody has come up with a solution. My wife's ipad2 works fine. I have an iPad 1
-
I Got an iPad air 2 yesterday and had no problems downloading apps. The pad has been synced to my phone. Today I am unable to download apps on either devise Tried logging out of iTunes on both but now can not connect to iTunes and do not receive an error code.
Thank goodness it's not just me. I also have tried everything from previous forums and nothing works. I logged out and cannot log back in. Even changed password to no avail. How can we find out if this is an Apple problem.
-
I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help
Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)? -
At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps
Try
Can't connect to the iTunes Store -
I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
Now, I have to use my data plan to download any Apps which waste my money :( Thanks a lot !!Hello phonphon,
We've got an article that can help restore your phone's connection to the iTunes Store while on your WiFi network.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
Even during the download of free content pops up an error can not connect to itunes store.
During the download of free content pops up an error can not connect to itunes store.
Got a bit further, but now just sat here with 2 apps waiting!
Wifi is fine, can surf, email, etc, but store is still not working. -
phone can not connected to itunes bcs the device service is not started so ido not know what can i do!
restart apple mobile device in windows http://support.apple.com/kb/TS1567
-
I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?
I have 2nd generation apple tv, and this has always worked well with Lion, have now upgraded to Mountain Lion, and now can not connect to itunes, all other things work, can buy or rent films, but can not listen to my music or show photos. Can anybody help please?
-
I have a 4s iPhone which I loaded the new Os on last night. Now I can not connect to iTunes. A message comes up saying i need 10.6.3 or later but I am running 10.6.1 as I have an older Mac. Anyone have ideas how to get this to work?
Its not telling you to update your iPad, its telling you you need to download a recent version itunes on your computer.
Go here to download the newest version of iTunes.
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com -
i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
Hi, my iphone 4 is stuck telefonu because put the wrong security code.
And I can not connect to itunes to update telefonu.
I get an error and would like to help me with information
Thank you! [email protected]We need the exact error message in order to help you.
-
Why I bought the game it says it can not connect to itune.
Why I bought the game it says it can not connect to itune.
Hi nok555,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that you are having issues connecting to the iTunes Store or App Store (for example, to buy a game or in-game purchase), you may find the troubleshooting steps outlined in the following article helpful:
Can't connect to the iTunes Store - Apple Support
On the other hand, if you are saying that you are seeing a Connect to iTunes icon screen on your device, then this article may be more useful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
HT1430 How do I fix my locked IPad that can not connect to ITunes
My IPad is disabled with a passcode on it and I can not connect to ITunes like it is telling me in order to reset it. How do I get back into the IPad to fix this problem? Also, I don't remember the passcode. It is from my IPad 1 and I am trying to fix it for games for my 5 year old son.
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
TS3694 Error message in App Store saying "Can not connect to iTunes Store"?
Just started using my iPad 3 that I just recieved for my birthday a few days ago. Last night went to download a new App from the App store, which was free. After hitting the "free" button and continuing on and hitting the "download App" button I received an error message saying "Can Not connect to iTunes Store" and the word "OK" under that to make it go away. I continued on with other games to see if it was just an issue with that one but no matter what i hit it says that same error message. I spent hours on the phone with Apple Support only to have the gentlemen have me save everything on my iPad onto my iTunes on my PC and then start to Restore to Factory setting and then was told if had any issues to call them back. I left the room for about 5 min. only to come back to have an error message saying "The ipad could not be restored, an unknown error occurred (3014). I was just wondering if anyone else is having any issues similiar to mine. Please advise. My next step is to call back up and ask to speak to a Support Specialist the gentlemen said..once it goes to the "restore" point regular tech support can not help he explained.. Just frustrated after spending over 1 1/2 hrs on the phone to have gotten nowhere and now have to call back and start again with something brand new.. I just think i got a lemon!!
This what Apple's iTunes specific error codes support article says about that particular error.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
I cant download any app from appstore my pad notifying me can not connect to itunes whats happening
my pad notifying me can not connect to itunes store while am trying to sign in or am trying to download any app today only iam experienced please try to solve my problem
Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.
Maybe you are looking for
-
Photoshop CC 2014 free trial will not install on Win8
I am trying to install but get this - mind you, I'm not familiar with 99% of the terms used in this error message, so please, I kindly ask, explain what I need to do in simplistic terms. I don't know what the error message means. Thank you for your
-
Video playback issue in Presenter 9
Hi I have Office 2013 and Presenter 9. Everything works as outlined in the various tutorials etc but there is no video when I run the presentation. I get audio only. Is it a video format issue? What is best? Thanks Scott
-
and I'm in Lion, not Tiger
-
WRT54G v.6 Drops connection to Internet
I have had this router and the westall 6100 dsl modem for 6-7 months and have never had a single issue. I use the router with one wire connected computer and one wireless computer. The router has worked fine until recently. It started to drop its
-
Hi , I having a problem communicating with loaded swf inside main file. Im using that script to have a transition between external swf : http://www.kirupa.com/developer/mx2004/transitions.htm most of it working fine but im having problem communicatin