Can not connect to the iTunes store
I was trying to download an app to my iPad and after about 3 minutes of trying, I get an error that says can not connect to the iTunes store. I try restarting and get the same thing. I try logging out, and now I can't log back in. I get the same error on my iPhone. Is anyone else having a similar issue?
They know.
Similar Messages
-
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
I'm from the USA but am on vacation in Brazil; I have a great WiFi connection but can not connect to the iTunes Store. Is this because I am out of the Country?
Thank you very much for your insight; I guess I had assummed that iPads/iPhones/iPods were here in Brazil and further assumed that the iTunes store would also be available.
-
since downloading the latest version of itunes i can not connect to the itunes store can any one please help ??
I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!
-
I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?
You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
Itunes can not connect with the Itunes store
Every time I try to connect to the ITunes Store an error pops up : Itunes can not connect with the Itunes store. I have downloaded the updated software and have access to the internet. Anyone ever run into this problem?
If it still has problems after trying the steps above, try resetting Winsock. It looks like it worked for a few people in this thread -> With iTunes 10.4 I can access iTunes store.
MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer. -
Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malziYou will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
Help -- Can not connect to the itunes store or podcasts
Here is my problem, for over two months I have not been able to connect to my itunes store or podcasts. I use to be able to connect by wireless, now I can not. I have tried to connect at different locations, same result, sorry cannot connect to apple itunes store. I can not even connect with a hardline. I am using a mac book with mac os x 10.5.8. and I am using the latest itunes download. Please help.
anyone please help. Really would like to enjoy itunes again.
-
I can not connect to the itunes store on my apple tv
I am trying to rent a move on my apple TV and it says it can not access the itunes store. What should I do?
If you are using an ethernet connection and firmware 5.1 there is an issue with certain modem / router configurations. If this is the case you can either use WiFi or downgrade ATV to 5.0.2.
John -
Itunes can not connect to the iTunes Store, I work with Windows 7.
Itunes is working on my computer with Windows 7 I only cannot cat in contact with the ITunes store ITunes is the whole time searging
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
How i can solve this prob...can not connect to the itune store..
plz solve my this prob..
If you have recently upgraded or purchased a new iPhone with IOS 6, your computer may not have the required version of iTunes. If you have a Mac, your OS X may also need to be upgraded first. Make sure if it is a Mac that your OS X is at least 10.6.
-
My IPOD and Macbook Pro both will not connect to the Itunes store through Itunes says no internet connection, but I can connect through safari and I have a internet connection
As I mentioned above, I am not very tech savvy so I have no idea why a wireless protocol would be showing up there, I'm just listing everything I see in hopes that someone might know something I can try. This is why I am asking for help here - I'm not sure what has happened that has made me unable to connect, especially since it seemingly occured while nobody was using the computer.
I guess I should clarify that I'm not a total hillbilly- normally my firewall is set to 'on', but I set it to 'off' to try and troubleshoot the issues here as I was told that sometimes it can interfere with the computer's ability to connect to the internet. If this is not the case and firewall does not affect anything, I will turn it back on while I try to fix this.
I have tried the method you mentioned above a few times - I actually contacted my ISP earlier this week and they recommended resetting the router like that. They didn't mention any known network issues. -
I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?
Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy -
Hi! keep seeing this message on my computer, could not connected to the itunes store unknown error occurred (3212) can someone help please?
Perhaps try the Errors 3000 through 3999 section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting
Maybe you are looking for
-
How do i fix this install error. Very fustrating.
-
I am trying to rent some movies in the iTunes store but regardless of what account I use it keeps popping up with the message of: "This iteam cannot be downloaded on this network, you must connect to a wifi network or download it on your computer" My
-
Problem updateDisplayList in itemRenderer
Hello! I directed at you, because I'm a little lost. (Sorry for my English) I'm relatively new to Flex and I'm finding some problems, which I try out. One of the biggest I have is the following: I made a custom chart, from a <mx:LineChart> with diffe
-
I did one updated just to ruin my iPhone 4s. I did the 2nd update and I wish I would have never udpated. How do I go back to my original iPhone setting without loosing all my stuff?
-
Can't connect iphone4 (ios 4.1) to itunes(10.6). States "iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A).