Can not control / observe when no user logged in

Been fighting this for weeks. Searched the forum but found no relief.
Using ARD 3.2 we can control / observe from our office to several workstations both in our same building and in other offices around the country. On all but one we can control / observe regardless of whether or not a user is logged in. On those, when a user is not logged in, we see the workstations' login window. We can login, etc. On only one machine, which is running 10.4.11, we can control / observe ONLY when a user is logged into it. If no user is logged in we get an "unable to connect" from ARD. Call someone in that office, ask them to login, and immediately we can control / observe that workstation. We highly doubt a port forwarding / router / firewall issue since if it were, we suspect that we'd never be able to observe / control. It appears as though ARD ON THE WORKSTATION is getting disabled at user log out... BUT ONLY ON THIS ONE WORKSTATION! Any ideas, folks? Your help would be appreciated.
Thanks,
BB

Silly me! This one workstation connects via wireless connection, only. We had set, "Disconnect from wireless networks when I log out" in the wireless network's connection settings. All is well now.
Thank you

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Can not control / observe when no user logged in

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