Can not create temp file---- Error code:-2147215357 [CRSDK00000615] Error code name:internal

Hello,
While exporting Export reporting from BI4 getting exception
Can not create temp file---- Error code:-2147215357 [CRSDK00000615] Error code name:internal
In Trace Log I am getting
com.crystaldecisions.xml.serialization.XMLWriter||Failed to create an object instance for CrystalReports.TextObjectFormat
java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key CrystalReports.TextObjectFormat
at java.util.ResourceBundle.getObject(ResourceBundle.java:374)
at java.util.ResourceBundle.getString(ResourceBundle.java:334)
I tried following solution according to the all forums but still issue exist.
Done changes mention in KB article In <Installation-dir-of-BO>\Common\4.0\java\CRConfig.XML we have to increase the JAVA heap MIN and Max size
<JVMMaxHeap>64000000</JVMMaxHeap> <JVMMinHeap>32000000</JVMMinHeap>
Increase the value in the ReportApplicationServer Services in the CMC for "Number of database records to read when previewing or refreshing a report". The value -1 is for unlimited records but not recommended for performance.
Check for temporary read write permission on server
Using SDK library from C:\Program Files (x86)\SAP Business Objects\SAP BusinessObjects Enterprise XI 4.0\java\lib
Can you please let me know is there anything missing.

Hi,
We face the same problem with some BI4 reports.
The same report works well with the "Crystal Reports Viewers API", as used in Infoview, but not with the "Report Application Server (RAS) API".
This error appears after some time working on a report. If we reproduce the same report, but from zero, no problem.
Hope it can help.
Ludovic.

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Crystal Server 2013: How to troubleshoot "Can not create temp file---- Error code:-2147215357"

We have a Java7 web app, which generate PDF report by calling Crystal Server 2013 SP4.
The app is being deployed on many different servers. We sometimes got the error below when generating report:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Can not create temp file---- Error code:-2147215357 [CRSDK00000615] Error code name:internal
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.controllerExportInternal(PrintOutputController.java:280)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(PrintOutputController.java:152)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(PrintOutputController.java:130)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(PrintOutputController.java:113)
Problem is, this seems to be a pretty generic exception. It could be caused by many different reasons.
e.g. network connection problem, wrong DB login, wrong folder path, lack of folder access right, etc.
Each time we could only guess what's wrong.
We are running into it again, and this time everything seems correctly configured so far.
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Prithviraj Shekhawat wrote:
Hi Henry,
I believe you are using RAS SDKs to export the reports to PDF.
Apply trace on RAS server and check what you find in RAS logs.
Check whether you can see timeout error is RAS logs. Usually if connection is lost and the RAS server no more have the session to write to the temp directory, we do see these errors.
Also, does the account that runs RAS have permissions to create a file in RAS's default temp directory? Are you getting any out of memory or out of disk space exceptions on App server or RAS, tracing RAS server is the way to move forward.
Thanks,
Prithvi
>>I believe you are using RAS SDKs to export the reports to PDF.
Yes
>>Apply trace on RAS server and check what you find in RAS logs.
>>Check whether you can see timeout error is RAS logs.
How to configure tracing, and where are RAS logs? Is it configured in CMC --> Servers --> Crystal Report Services?
>>Also, does the account that runs RAS have permissions to create
>>a file in RAS's default temp directory?
Pretty sure yes.
>> Are you getting any out of memory or out of disk space exceptions
>>on App server or RAS, tracing RAS server is the way to move forward.
Not on App server.
For RAS, that's the problem, I am not sure where to look.......

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Can not create temp file---- Error code:-2147215357 [CRSDK00000615] Error code name:internal

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