Can not install the Ipod software on Windows XP SP2
Hello, I can not install the 'Ipod logiciel' [Ipod software?] for my Ipod Nano on my PC with Windows XP SP2. I don't have any error messages but the installation gets stopped just before its end. I mean, the Install Shield Program disappears while the steps "Publication of the product information" Does somebody know what's happening or where the problem might comes from? I would really appreciate your help. Merci d'avance,
William
I have the same problem. The old version 4.7 works fine on XP but upgrading to version 6.0 or above gives me an error message that says ( The iTunes music library .itl file is locked on a local disk or you do not have permission for this file.) I bought my wife a Nano and the XP machine won't see the Nano,but if I plug the Nano into my Laptop with Win 2000 with the same 4.7 version of iTunes it will work just fine. The only problem is that all the music files are on the desk top machine. I can load the nano but I have to do it in a round about way. I tried updating iTunes about 6 different times with the same results.You must remove Itunes through ad/remove hardware in windows, restart win. then reinstall the older version. I tried the repair rout several times but that did no good.Good luck and I hope Apple can help us out with these problems!
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Can not install the latest itunes on Windows 7 x64
I have recently purchased an Ipad and need to download itunes onto my computer. Its a windows 7 64 bit operating system that was already installed upon the purchase of the computer.
I have downloaded the most recent itunes program from their site and made sure I had the correct file for the 64 bit computer. When I click to run the installation program I get the pop up window that asks if I "want to allow the following program from an unknown publisher to make changes to this computer" I click yes and then nothing happens. I don't get an error code so I can't give you that it just doesn't do anything.
I have tried all the troubleshooting methods suggested by itunes here - http://support.apple.com/kb/HT1926 and even looked to see if I could find a similar situation on the help boards. So far nothing has worked. Can anyone help me?UPDATE: Okay after repeating the troubleshooting steps for what seems to be the 5th time and re-downloading itunes for what seems to be the 6th time I have now managed to install itunes *does happy dance*
Thank you for your support advice and patience. -
I need to install the ipod software that did not come with my nano. Tech support ended 7 days ago. Does anyone know where I can get the software?
Thanks, KWhich generation Nano and what software are you referring to? There are no downloadable apps on a Nano.
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ITunes 7 for Windows: iTunes could not contact the iPod software update...
Please help: Cannot update iPod though it says one is available.
I receive the following alert message:
iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again.
I am connected and am even able to purchase songs on through iTunes.
The "solution" in (Article: 304468) DOESN'T WORK!!!!!
(From Article: 304468:
"Symptom: Some customers may notice the following alert message when trying to update or restore an iPod in iTunes 7 or later:
iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again.
Internet access is required to download iPod software updates. However, if you are able to connect to the Internet with Internet Explorer and can also access the iTunes Store, see the solution below to resolve this issue.
Products affected
* iTunes 7 or later for Windows
* Any iPod model
Solution
1. From the Start menu, choose Control Panel.
2. Open the Internet Options control panel.
3. Click the Connections tab.
4. Click the LAN Settings button.
5. Select the Automatically detect settings checkbox.
6. Click OK in both windows.
7. Reopen iTunes and connect your iPod.
8. Update or Restore your iPod.
THIS DOESN'T WORK. Any other ideas as to what I can do to solve this? Thank you for any & all help in this matter.I had a similar problem and your link helped me to solve the problem. Recently I changed my ethernet network card and since then my itunes worked strangely: itunes store worked, podcasts worked, mini-store doesn't, ipod update doesn't and diagnostics says that I had no Internet connection. Attached you can see the report.
It's weired that itunes is based in LAN Connections for sometinhgs and not for the others. Crazy!
Thanks and good luck with your problem.
Javier
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 4600i
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 6968E7753F46D042
Current user is an administrator.
The current local date and time is 2008-01-21 21:05:41.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce FX 5200
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {649F8F53-CE87-4891-A18A-A2A215ADB095}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 01 01:00:00 1970
Lease Expires: Thu Jan 01 01:00:00 1970
DNS Servers: 87.216.1.65
87.216.1.65
87.216.1.66
Active Connection: (none)
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-01-21 08:09:20. -
I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I can not install the icloud control panel on a neww windows 7 pc with outlook 2010. When i try I get "you can't inssign in because of a server error"
I have :
turned of the windows fire wall and antivirus protection
stop and started the bonjour service
done the "netsh winsock reset"
updated all the drivers
I can login to icloud.com with no problem and view my calendar.
Apple chat also provide me with a test id and password to try to install the icloud panel, I got the same error message???
Anyone have a fix?
Thanks,To solve this problem you can:
Windows 7
1) Click on Start
2) Type cmd and press enter
you will see a new window
3) type "netsh winsock reset"
4) restart the machine
should work.
If still does not work you must disable the firewall and antivirus
Para solucionar este problema debes hacer lo siguiente:
en Windows 7
1) click en Inicio
2) escribe CMD y pulsa enter
te va a aparecer una nueva ventana
3) escribe "netsh winsock reset"
4) reinicia la maquina
deberia de funcionar.
Si aun no funciona debes de deshabilitar el firewall y el antivirus -
Can not installed the Sound card driver for Windows XP SP3?(CQ40 333TU)
my notebook model is CQ40 333TU, i downgraded from windows vista to windows xp sp3, but i can not installed the sound driver? and i can not found the xp driver in hp web, help me.
This might help>>>
http://h30434.www3.hp.com/psg/board/message?board.id=OS&thread.id=26
http://h30434.www3.hp.com/psg/board/message?board.id=OS&thread.id=230
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
I can not install the software on a new XP Home Laptop Lenovo G580GH
Nie mogę zainstalować oprogramowania XP Home na nowym Laptopie Lenovo IdeaPad G580GH B960.Jak to zrobić.
Laptop nie ma oprogramowania.Pozdrawiam.
Google translate:
I can not install the software on a new XP Home Laptop Lenovo IdeaPad G580GH B960.Jak do it.
Laptop not oprogramowania.Pozdrawiam.
Moderator note:
Hello wqpubkpi,
please write in English because the language here is English.Hi wqpubkpi,
Thanks for posting in the Lenovo Community,
Could you please share with us more details about the issue that you’re facing and what is the software that you need to install on the system?
Thanks and Best Regards,
Soha
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Hello all, new to the forums.
I've been recieving the error message "itunes could not contact the ipod software update server because you are not connected to the internet". This problem didn't occur at all for the past 2 years of using itunes.
I've already scanned through numerous websites and forums for help, but none of them worked.
This set of instructions resulted in no change to any of the problems, though iTunes lists that as the supposed solution.
# Open Internet Options from control panel.
# Click the Connections tab.
# Click the LAN Settings button.
# Select the Automatically detect settings checkbox.
Others include installing IE7, which that didn't work either.
Can anyone help?Here it is:
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
LENOVO 2537FC4
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 003DB3100363E3C0
Current user is not an administrator.
The current local date and time is 2011-06-16 17:03:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 3100M
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {505BB17D-FA14-4FA0-9D77-F7998FEBB435}
Description: Intel(R) Centrino(R) Advanced-N 6200 AGN
IP Address: 192.168.0.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Jun 16 16:54:56 2011
Lease Expires: Fri Jun 17 16:54:56 2011
DNS Servers: 192.168.0.1
68.94.156.1
Adapter Name: {610821DE-0532-4C65-839B-B74B65859FBA}
Description: Intel(R) 82577LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {10983C8A-FCDA-4B2F-8A89-E1596BA6B7BA}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: Broadband Connection
Connected: No
Online: No
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-16 15:35:33. -
I tunes could not contact the ipod software update server
Hello all, I am running a Dell laptop running windows 7 professional with mobile broadband. I have the latest i Tunes software installed. I have a ipod touch that I am trying to update the software but keep getting the same error. i tunes could not contact the ipod software update server because you are not connected to the internet.
I have seen many potential solutions and have tried them all. What can I do to remedy this situation?Thank you Illaass
None of the suggestions in your link fixed my problem. HOWEVER, I did find something that did! I used the network diagnostic tool in i Tunes. It was not recongizing the internet connection. It offered some solutions, which include the ones at the link you provided plus a few more. The fix seemed to be to de-select the option "check for server certificate revocation*" in internet options -> advanced -> scroll down to the "Security" section, 5th item in the list. I am not a computer guy and I'm not sure why this worked, but it was a suggestion from i Tunes network diagnostics. Hope this helps someone else. -
ITunes could not contact the iPod software update server
I am a teacher managing many iPod touches.
I am trying to update the ipod software to version 3.1.3 but using my macbook (10.5.8) I cannot reach the update server and a I get the following error - "iTunes could not contact the iPod software update server". I am connected to the internet, I can access the iTunes store no problem.
Using my windows XP laptop I can access the update server and I am using the same network ID and the same proxy settings.
Any ideas?Forget the wireless modem part of the question. I tried plugging directly into my pc and still have the same problem...very frustrating!
-
'itunes could not contact the ipod software...' On Mac!
Hi there!
When I try to restore my new 5th Gen 30G iPod using iTunes, I get an error message saying 'itunes could not contact the ipod software update server because you are not connected ot the Internet'. But I can use the iTunes Store, and various other on-line applications.
There is an article on the Apple site about this problem for Windows, but there's no Mac-based solution. I'm having to restore my iPod thanks to everyone's favourite error message, (-48). Any help much appreciated!I am having the same problem on my mac - is there anyone out there than can help us on this issue?
-
I would like to get a help... I can not install the iTunes to my new (64bit) laptop... Why??? The installation stops somewhere after a few minute, looks like trying to install but can not go through until the end. I had my old (32bit) laptop and i have never had any problem with the installations... My new laptop is Asus (64bit), and the operating system just upgraded from Win8 to Win8.1....
Hello rafaelfromweymouth
Start with the first article and clear out any files in the Temp folder. You may need to remove iTunes and its related software and finally make sure that you have the 64-bit version of iTunes downloaded to install.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes 11.3 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G. -
why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet? i need to update my ipod i even changed the LAN settings and it stilll doesnt work
Have you seen this article?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
You can not install the update "iTunes" [10.6.3]
Hi everyone, on my MacBookPro a few days ago the itunes suggest me an update to 10.6.3. After the verify procedure/download,as every time ,comes the windows within the installation info, but when i start the installation (from the button) comes a popup titled "You can not install the update "iTunes" ---- Unable to verify the update: This could be corrupted during download. The update will be downloaded and checked the next time you run Software Update. ----
...BUT NOTHING EVERY TIME SHOW ME THE SAME ERROR
Anyone kwon the solution ??
Thanks in advance..I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/
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