Can not open pdf after saving scan from desk jet 3050

I can open pdf file sent to me but I can not open scanned pdf files I scanned with my desk jet 3050 J610

Hi Marymae07,
Welcome to the HP Support Forums! I see you are not able to open up a saved pdf file once you save the scan with your HP Deskjet 3050.  To better assist you, can you please leave me with the following information:
1. What is your current Operating system, Windows or Mac and which version?
2. What program are you using to scan, are you using the HP software or another program?
3. Do you get any error messages when you attempt to save as pdf file?
4. Are you able to save the scan in another format like jpeg?
I will watch for your reply, so we can begin troubleshooting.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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