Can not take a screenshot with Maverick and track pad.  can not use apple chat to talk with a tech.  there are other issues also like I used to be able to go back a page with the delete button.  No Maverick PDF to instruct on how to use Maverick

Can not take a screenshot with Maverick and track pad.  can not use apple chat to talk with a tech.  there are other issues also like I used to be able to go back a page with the delete button.  No Maverick PDF to instruct on how to use Maverick
THE use of the apple support is a mess also.
I want to be able to use my MAC fully and easily like I used to with Snow Leopard. 
What is wrong with this maverick OS?

The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ...

Similar Messages

  • I have a 2010 mac book pro and track pad is not working well, is there a problem with that year?

    I have a 2010 mac book pro and track pad is not working well, is there a problem with that year. I heard that the 2011's had track pad trouble.

    All recent versions of Mac OS X use bash, so avoiding Mavericks won't help you with that problem (which isn't a problem for most users).
    iWeb is another matter. My advise: migrate your website to Wordpress first and start thinking about upgrades later.

  • Losing bluetooth connection with keyboard and track pad

    Every few minutes, I lose the connection between my wireless keyboard and track pad and the computer. Since its happening simultaneously, I don't think its an issue with either the trackpad or keyboard but bluetooth. I've tried turning my computer off and unplugging it and no dice. Its a real productivity kill right now. HELP!!!

    Hey all - thanks. I've tried swapping batteries and my battery power is 100%. I've turned the computer off completely and back on. I've even unplugged it and turned off the keyboard and track pad.
    My computer will not let me turn Bluetooth off. It give me a warning sign that  I won't be able to use the computer and the only option is ok.
    I'm also not having any luck finding out the RSSI levels to see if there's any interference. As far as I know, there are only three devices via blue tooth and I turned off one (my iPhone) and the only other two are the track pad and keyboard.
    When I try  to follow the RSSI instructions, the option - click doesn't do anything. Very frustrated and thinking I'll need to schedule time with Apple. Today has been very frustrating.

  • I upgraded to Lion and can't watch videos and track pad is not working what can i do?

    I recently adquired my Iphone and wanted to sync all my information with my Ipad, Iphone & Mack Book Pro, but I had an older vertion in my Mack Book Pro wich I adquired on 2011, in order to sync with I clowd I needed to upgrade to Lion, I did that and now I cant use my track pad and I can not watch videos in any page like Youtube etc.
    What happened? What Can I do to solve this?
    Thank you all

    Backup your user files off the machine
    Use a wired mouse and hold commnad r keys and reboot, reinstall Lion again
    Once you got your trackpad back, then install Flash here
    http://get.adobe.com/flashplayer/

  • How can I get my new wireless keyboard and track pad set up?

    I just bought a new mac mini, wireless keyboard and trackpad. Do I still need a wired keyboard and mouse to get the thing set up? Trackpad seems to be working as I can move around the screen but I can't click where I need to click to move onto the next step...

    It should work initially withe BT KB and mouse
    Troubleshooting wireless mouse and keyboard issues
    Maybe
    OS X: Bluetooth devices become unresponsive
    ALso see:
    http://support.apple.com/kb/TS4456
    Mac mini (Mid 2011 and later) and iMac (Late 2012): Bluetooth keyboard may not pair during Setup Assistant

  • Key board and track pad not working

    Ok, My situation is similar to some of the other things posted but not quite.
    I tried to wake my computer up from sleep the other day and it wouldn't "wake up" so I did a hard shut down and restart. When it restarted the key board and track pad did not work. The caps lock light wouldn't come on or anything. I tried connecting a usb apple keyboard and mouse and those didn't work either.
    When switching to windows in bootcamp, everything works. So... I guess that means it's a software thing.
    I called Apple support and we did all the possible key combinations and restarts possible and it came down to this: I need to archive install tiger again, then install all of the updates, then install leopard back on (I don't have leopard disk because it was a family pack and im at college). My roomate's macbook (White, bought in aug 2008) install disks which are 10.5.2 do not work with my computer.
    My question is: Is this really the correct solution to my problem? Will archiving and installing tiger then leopard affect my files? I haven't backed up using time machine in a month, so is there a way to backup through osx with my keyboard and trackpad not working or can I do a good back up through my windows partition in bootcamp? Any more tips? Thanks, this has never happened before and I guess I'm a little clueless.

    Do you have access to another Mac? If so, possibly you could use Firewire Target Disk Mode to access your drive and do a current Time Machine backup:
    http://support.apple.com/kb/HT1661
    Since you have a family pack of Leopard at home, possibly you could have someone burn a safety copy of it and send it to you so that you can reinstall Leopard. Once you have the OS installed and brought up to date, you could even restore from Time Machine if you had to.
    Since we don't know all the steps you took, it's hard for any of us to say if this is the right solution. Evidently the Apple tech came to the conclusion that your software had become corrupted, and this could well be the case, since everything works on the Windows partition. Hence the suggestion to reinstall the OS.
    I think you need to get a copy of the Leopard disc so that you can bring your OS completely up to date. I'm not sure of the logistics of doing an Archive and Install with both Tiger and Leopard, especially if much of your work has been done on Leopard. I'm not even sure if it's necessary to reinstall Tiger--it might be better to just reinstall Leopard using Archive and Install.
    It's always a good idea to have a good up to date backup like Time Machine before attempting an Archive and Install, because things can go wrong. If they do, you may end up having to do an erase and install. If that happens, you can restore from your Time Machine backup.
    I think what you should do is to get a copy of your Leopard disc, and then boot from it and try to do the Archive and Install. Navigate to Disk Utility first and verify both permissions and the disk and repair if necessary. Then proceed with the Archive and Install. Once you're done, run all the updates. Then go to Disk Utility and repair permissions.
    Good luck!

  • Hi, I would like to know how can I recover a document from pages that I didn't save anytime and instead of clicking the button save I clicked the delete button at the end. Is there any way to recover it?

    Hi, I would like to know how can I recover a document from pages that I didn't save anytime and instead of saving the doc I clicked the delete button. Is there any way to recover it?

    Regardless of application, the first step that I take is to save and name the current document — even if it has no content yet. With Pages, this good habit enables autosave. As you add content, your document revision history is restorable via the File Revert To menu. The delete key has the same document foreboding as only teaching a pet raven to speak "Nevermore."

  • Why they deleted my iCloud account? I have an account with yahoo, and removed my account, not reset my password, and do the steps to reset password

    Why they deleted my iCloud account? I have an account with yahoo, and removed my account, not reset my password, and do the steps to reset password, when I put my date of birth does not accept, please i need that account, because I have iphone 4 in that account and I can not activate the iphone

    Hello Jbug0409,
    Welcome to Apple Support Communities.
    It sounds like you’re running into an Apple ID password issue on your iPod touch, and you’ve created another account which you weren’t able to verify because you didn’t receive the verification email.
    Try resetting the Apple ID password for the account that’s already on your iPod touch as shown here:
    If you forgot your Apple ID password - Apple Support
    Also, take a look at this article which provides troubleshooting suggestions that’ll resolve most issues receiving verification emails.
    If you didn't receive your verification or reset email - Apple Support
    So long,
    -Jason

  • I used to be able to go back several pages but when I upraded to this forefox version, I can only go back one page at a time. Upon hovering on the back button, it doesnt show the previous pages i have been to. How can i get the feature again?

    How can I go back several pages? The back button no longer displays multiple previous pages

    Click-hold the unified Back / Forward button, or right-click it to get the Back / Forward history for that tab.
    Or install this extension to get the old "drop-marker" button restored. <br />
    https://addons.mozilla.org/en-US/firefox/addon/backforedrop/

  • HT201364 I upgraded my MacBook Pro with Lion (but with iphoto 9.2.1) to Maverick and now I can't open iphoto and I can't update either

    I upgraded my MacBook Pro with Lion (but with iphoto 9.2.1) to Maverick and now I can't open iphoto and I can't update either - can anyone help please?

    Download the iPhoto upgrade from the App Store. It should be free.
    iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

  • I am trying to delete duplicate content in my iTunes library. I have stopped the download and I can see them on VIEW Displaying Duplicates, but cannot delete them with the Delete button. Can anyone assist?

    I am trying to delete duplicate content in my iTunes library. I have stopped the download and I can see them on VIEW>Displaying Duplicates, but cannot delete them with the Delete button. Can anyone assist?

    If you've paused the download (they are partially greyed out on the duplicates screen ?) then you will need to delete them from download window, you can't (as far as I know) delete partially downloaded items from that screen. When you have items downloading, or downloads that are paused, you should have a downward pointing arrow at the top right of the iTunes screen
    If you click that arrow you should get a popup window with the items that are downloading/paused - and you should be able to select and delete them (or resume their download) from there.

  • Whenever I try to erace something with the delete button it acts like "tab" and sends me all over the page when all I want to do is erace what I wrote... help!

    Whenever I try to erace something with the delete button it acts like "tab" and sends me all over the page when all I want to do is erace what I wrote...How do I fix this?

    Whenever I try to erace something with the delete button it acts like "tab" and sends me all over the page when all I want to do is erace what I wrote...How do I fix this?

  • Hi there. I have 3GS and tried to up-date it today (19 Feb 2013) with iTunes and now I can't activate it! it shows the "Your iPhone could not be activated. tha activation server is unavailable...". The iPhone has never been jailbroken!!!

    Hi there. I have 3GS and tried to up-date it today (19 Feb 2013) with iTunes and now I can't activate it! it shows the "Your iPhone could not be activated. tha activation server is unavailable...". The iPhone has never been jailbroken!!!
    - have tried restor
    - have tried recovery mode
    - have tried on 2 PCs
    ... can someone tell me what to do! I'm tryin for 5hours now!

    no! i havent change my carrier still the same

  • Both the 'delete' button and in the menu options do not delete messages but change them to unread. How can I remedy this?

    The delete function seems to no longer work in Thunderbird. Both the 'delete' button and in the menu options do not delete messages but change them to unread.
    I have tried to fix it by deleting the trash / deleted files as suggested in another thread but it made no difference. The delete key still works to delete things outside of Thunderbird (including here for example).
    I have not uninstalled / reinstalled. I have rebooted a couple of times and it hasn't made any difference.
    I did go through and delete a huge number of old emails a few days ago, but I have cleared out the Deleted folders and it made no difference.
    All suggestions appreciated.

    Right click on any of the other right panel headers  in Slideshow module to open the context menu. You should be able to reactivate the Options panel from there.

  • Under "History," a specific website with 6 line entries would not respond to the delete button. Is this a dangerous website?

    I delete websites I visit in "History" line by line, and I save the ones I find valuable for viewing in the future. Last week I visited a new website and checked out a few articles. A few days later I was deleting that day's line items I did not want to revisit. This particular website would not let me delete any of it's line items, no matter what. It was Just this website. Never have I encountered this problem. I had to go into Firefox and delete this particular website under "Forget this Site." Any answer as to why?

    ''guigs2 [[#answer-680061|said]]''
    <blockquote>
    That is how I delete individual websites from history, what steps were you taking to delete the site entry?
    </blockquote>
    I usually just highlight websites under a specific day of "history" and hit the delete button on my keyboard. Gone.
    When that didn't work for the one website, I tried right clicking that line, and a variety of other things. The specific website just would not go away. I just did not want to delete 7 days of history at one swipe of the delete key. Finally I went out to Firefox's 'Getting Started,' and in the left column was 'Privacy & Security Settings.' There is a section under Privacy & Security Settings called Delete Browsing Search and Download History. I read those items to see if there was something I was missing. One was called "How do I remove a single website from my history?" Followed instructions and just that website popped up. Highlighted those items from that site and deleted. Gone. Still do not know why the website would not delete in the first place. Makes a paranoid more paranoid about websites watching you.

Maybe you are looking for

  • Acrobat 7 Pro will not install from Adobe download 22020134.exe

    I run Windows XP.  I uninstalled my copy of Adobe 7 Pro to transfer it to another computer.  I successfully installed the download provided by Adobe (which replaces original disks) on the other computer.  I found I was having general problems with th

  • Problem with update form and date (show 1970-01-01)

    Hi, I've a update form (php/mysql) with many date input field. When my date is 000-00-00 I show 1970-01-01. Why?? This is the code: label for="data_chiusura"><strong>Data chiusura</strong></label>       <input type="text" name="Data_chiusura" value="

  • Post-import method /SAPCND/TRN_AFTER_IMPORT_OW error in XPRA_EXECUTION

    Has any one come acroos the error is in Post-import method /SAPCND/TRN_AFTER_IMPORT_OW, while trying to apply the Enhancement Package 1 for SOLMAN, This was in phase XPRA_EXECUTION...The error is in SAPKNA7016... We did come across SAP note Note 1064

  • SSD suddenly stopped working

    Hello everybody. I do have a very strange problem with my SSD (Samsung 840 EVO 250GB). A longe time ago, almost a year I replaced my SuperDrive with an OpticalBay. Bought a new SSD. I put the SSD in the original drive place and placed the HDD drive i

  • Spotlight doesn't find the contents of at least one file

    Goal - find a clever way to discover what Spotlight has (or hasn't indexed). I have an xls spreadsheet that has the names and emails addresses of people who attended a recent course of mine. In the past few weeks I need to search precisely which cour