Can purchase and download on my iPad but when I got

When I purchase a tv show on my iPad I can download ok, but when I go to my laptop(windows) and go to my library and sync it removes it from my iPad what am I doing wrong?

All apps, all paid and free apps include DRM protection which is tied to the iTunes account/Apple ID that was used to download the apps. You will need to use the Apple ID that was used to download the apps to install app updates.
Apps downloaded with one Apple ID can't be transferred to another ID and accounts can't be merged.

Similar Messages

  • I tried watching project x after i purchased and downloaded it on itunes but when i tried to watch it says itunes has stopped working and yes i have tried to reinstall itunes and quicktime player but that does nothing can someone help?

    I tried watching The Movie Project X After i purchased it and downloaded it o itunes but when i tried to watch it,it says itunes has stopped working. Yes i have tried reinstalling itunes and Quick Time Player but that does not help.

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Regarding iTunes U courses, would I be able to link to books/sites (like say an amazon hardback book or link to a kindle book they can purchase and download).  Considering that not all books are available on iBooks I'm hoping this is allowed.   Also the p

    Regarding iTunes U courses, would I be able to link to books/sites (like say an amazon hardback book or link to a kindle book they can purchase and download).  Considering that not all books are available on iBooks I'm hoping this is allowed.   Also the possibility on monetizing since amazon gives commission for linking.  
    This question is for both the uncredited (private) courses and the bigger accredited accounts.    I am a  developer trying to learn how to help my area schools and also have some ideas for my own courses.    Obviously keeping within the iTunes U app would be preferred in most cases (to the learning experience) since they can take notes and see them within the app itself.
    If the reply comes from a non-apple employee please let me know (or better yet, link to) where that is clarified.   I would hate to develop something just to later find out it is against the apple iTunes U agreement.

    Fair question
    And, to be even more fair, I have to tell you that I get that every single day. And it's getting worse (or better, depending on how you look at it).
    I always try to let people know it's a long way until you get to a confortable point, a point where you can create something. And that's exactly what I am trying to do, or at least asking how/if I should do it. And then I let them know where to start. That's what I want.
    Thanks.

  • I can see and download pdfs in Mail, but I can't even see editable pdfs in Mail.  can anyone help please?  Thx.

    I can see and download pdfs in Mail, but I can't even see editable pdfs in Mail.  Can anyone help please?  Thx.

    Thx Eric.  You've helped!  When I tried to copy the words written in my e-mail to show you what I meant, I right clicked to copy, and saw an option to open the attachment, which it did!  So I'm sorted thank you.  Editable means a form which you can fill in and send back.  Thanks again.  Stephen

  • Purchased and downloaded/installed Captivate 7 but get 'serial number valid but' error

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    Captivate thinks you bought an upgrade.  Adobe Support will have to help you. 
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  • How do I install Lion on external hard drive? I have purchased and downloaded through App Store but do not know where the download is located so I can install.

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    If you downloaded the installer it will be in your applications folder. Failing that use spotlight start typing Install and it should show up.
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    OS X: Installing OS X on an external volume - Apple Support
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  • I purchased a song on my ipad but when I go to access it on my iphone, the music is restricted

    I purchased an album off itunes from my ipad, but when I sync my iphone 4s, the songs come up as restricted. help?

    Are you using IOS 7.0.4 on your iPad; if not update your software.

  • I've purchased and downloaded Acrobat XI Pro but can't get it to install

    My Acrobat XI Pro trial ended and I purchased it rather than subscribe.  When the download assistant completes, it does nothing other than say the download is complete.  I located the downloaded file and ran setup.exe.  I appears to go through the motions but, when I attempt to run it and insert the provided serial number, I'm told that the serial number is valid, but that no qualifying application can be found on my computer.  I'm in a loop of downloading, attempting to register, uninstalling the application to start over, re-downloading, etc.  I'm getting nowhere after paying $200 to purchase the download version of Acrobat XI Pro.

    Your description reagrding "qualifying" is indicating that you purchased an upgrade version of Acrobat Pro.  The qualifying version that it is asking you to identify and provide the serial number for is the older version that you are upgrading from.
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  • I have purchased and downloaded Tutor for Lion but I am unable to play the videos

    I have been unable to run the App. Tutor for Lion after purchasing form App store.  I have the .iap file om y computer under I Tunes, but when I click on purchases my purchase has not been registered.In addition I am unable to verify my Apple ID and Email as I receive a message telling me the name has been used on another computer.  I use only one compuetr and the system is up to date with the 7.3 upgrade.
    At one time I tried Cloud but decided against using it and deleted the programme from my System preferences, Could there be data left behind after the deletion
    Any assitance to help me clear up my mess would be gratefully appreciated
    BJM

    Are you trying to run it on your Mac? Any app downloaded from iTunes will only run on an iOS device such as an iPad or iPhone. If you need to run an app on your Mac, you need to go to the App Store in your Applications folder and purchase the app from there.
    If you did purchase the wrong app, go to the our website and let me know (I am the developer of Tutor for Lion). http://www.noteboomproductions.com/contact-us/feedback/
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  • HT3209 My account shows that I purchased and downloaded the ?video but it's not on my movie list.  Where do I find it to watch it

    I rented and downloaded a video but it's not on my movie list.  Where do I find it to watch it

    I went back to the Mac App Store and tried to reinstalled but it is not an option - it just has a faded 'Installed' indicator
    Allen is probably right, and calling Apple the solution, but this is puzzling - if the AppStore shows your Aperture version as installed, then the Application probably still is somewhere on your Mac. If it were gone completely, the AppStore should offer Aperture for downloading again.
    Have you tried to open Aperture by double-clicking your Aperture Library? The Aperture Library probably is located in the default location in your "Pictures" folder.
    Since your Spotlight search was not successful, have you tried to search your Mac for all Applications using the Finder's find, searching your whole computer?
    Select your Computer in the Finder's sidebar and enter ⌘(cmd)-F
    Set the "Kind" selector to "is Application"
    This will list any Application currently on your computer.
    Regards
    Léonie
    P.S. You didn't mention it, since it is the obvious place to look first - but have you looked in the Trash?

  • I purchased and downloaded an ebook successfully but several months later can not open as book is corrupt. How do i redownload this book without paying twice?

    i have an ebook that has become corrupt, how do I get to access it without buying it again? Sourlime

    I would suggest contacting the company that you purchased the book from. If you have proof of purchase they should be able to help you get a new copy of the book.

  • I purchased and downloaded Photoshop Elements 13, but the installer fails to initialise. How do I get it to work?

    I have Photoshop Elements 10 and Premier Elements 10 installed on my PC. Both were installed from discs that I bought a few years ago. I recently purchased the upgrade (by download) for both applications to version 13. In accordance with the (scant) instructions received by email, I downloaded the four files required from the Adobe site. I subsequently ran the .exe files, which in turn created directories on my PC, including set-up.exe files for both applications. When I run the setup files, I get an error message stating that the installer failed to initialise. The error message advised me to download the Adobe Support Advisor to detect the problem. That tool does not exist. I then sought assistance from the Abobe support site, initially using the hyperlink suggestions, which were of no use, then using the chat function. The operator kept trying to get me to do something with something called 'Creative Cloud'; which I am not familiar with, and do not use. He then instructed me to download and run a CS5 cleaner tool; however, none of the choices offered by that tool include my issue, or either Photoshop Elements or Premier Elements. I am reluctant to uninstall version 10 of the programs in case I end up losing the lot and therefore wasting even more money than the purchase price for this upgrade.
    All I want to do is upgrade my two applications from version 10 to version 13. I have paid the requisite fee but it clearly does not work. I appear to have totally wasted my money. Can anyone please tell me how to get it to work? I do not want to have anything to do with the so-called ‘Creative Cloud’ as I have no idea what it is, and I do not want to lose what I already have (and have paid for previously).
    I have tried for a few days to access the so-called 24/7 chat assistance but appeared to have been locked out as every time I try to access it, I get a message that the (24/7) chat is closed. Adobe has taken my money for a product that does not work, and also refuse to help me fix it.
    I am very frustrated with a product I bought that does not work, and a 24/7 support service that clearly is not 24/7, and which refuses to assist me. Can anyone PLEASE tell me how to get this to work? Rod.

    Hi,
    Can you please share the logs?
    You can use the Adobe  Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
    Thanks,
    Shikha

  • MacBook Pro V 10.7.5 won't connect to the Internet. My other laptop works perfectly fine but and so is my iPad, but when I try to connect with the MacBook, it only connects for a few minutes or it does not connect at all. It's driving me nuts, help!

    My wifi only connects for a few minutes then goes away, I've been trying to look for solutions on the Internet but none of them work, help! It's really frustrating.

    Hello FrancisN,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628?viewlocale=en_US
    and
    Wi-Fi and Bluetooth: Potential sources of wireless interference
    http://support.apple.com/kb/HT1365
    Intermittent or complete loss of the wireless connection
    Best of luck,
    Mario

  • I purchased and downloaded a full album on itunes today, when i got home i updated my phone and lost it all, how can i get this music back without paying for it again

    Today while driving home from vacation i purchased and downloaded the new Nichleback CD, when i got home, i plugged my phone into my computer to update everything and it pulled up a message saying something like "this computer has recognized an iPhone that is in memory update, you will need to restore the phone" or something similar to that, it had a picture of the power cord plugging into iTunes on the screen and i couldn't get rid of it, so i had to plug it in and restore everything, when it was done i noticed that not only did i loose the new CD that i had just purchased today but i lost all of the music that i've purchased since the last update. How can i restore this music without purchasing it all again?

    Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
    In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
    If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
    If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content.  They are not required to provide this opportunity.
    It is also possible to transfer content from an iDevice that was purchased via iTunes.  On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
    The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer.  Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this.

  • Can I watch a movie that has been purchased or rented from itunes and downloaded to my ipad without internet access?

    I would like to be able to watch a movie while I'm camping and stuck in the camper due to inclement weather.  More than likely, I will not have access to the internet.  Is it possible to watch a movie that has been rented or purchased and downloaded to my ipad?

    I have seen conflicting answers about this issue recently.
    If you purchase a movie and it is fully downloaded to your iPad - yes you can watch it without an Internet connection.
    With a rental there seems to be two schools of thought. The first is just like the answer to a purchased movie - once fully download no Internet connection is needed. The other reply is that you need an internet connection in order to authorize playback and those who state this say that you can't play a rental without the Internet connection.
    I have never rented a movie but the second school of thought makes no sense to me. If the movie is downloaded and the authorization has already taken place, I see no reason to need the Internet connection. I have read stories of iPad users talking about watching rented movies on airplane flights so that would be without an Internet connection.

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