Can someone help with problems with Silverlight already downloaded on my MacBook?  Not working and can't trash!  Please help!

Have a new Mac Book pro and have Netflix program that does not stream down.  Have talked with Netflix, Microsoft and Mac support - who referred me back to Microsoft - and no one has been able to get the Silverlight folder trashed so I can redownload the program.  If anyone has had this problem or can help I would greatly appreciate it.  arcoirissan

Uninstall Silverlight: https://www.microsoft.com/getsilverlight/get-started/install/removing-silverligh t-mac.aspx
Reinstall Silverlight: https://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
Do the #12 Step here especially and try reinstalling again.
Step by Step to fix your Mac

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