Can someone please give me a step-by-step guide on how to embed a video in my Indesign document?

Can someone please give me a step-by-step guide on how to embed a video in my Indesign document? I've got CS4 and I've tried to follow Adobe's instructions. Even Creative Suite 4 for Dummies. But I can't get it to work. And yes, I understand the video will only play when exported as a pdf -- not in the indesign document. Help! Donna

Please repost in the InDesign forum along with full details including what the problem is.
Telling us it doesn’t work is meaningless.
Bob

Similar Messages

  • I have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser

    i have just synced my iphone to my computer and all of my contacts went onto the computer and off my phone !! i have a mac .when i sync contacts i click on all contacts and only seven are going onto the phone !! can someone please give me an awnser

    When you connect the iPhone to sync with the new computer,  a number of things will happen. If the new computer/iTunes does not contain any music, then yes, you will receive a prompt saying this iPhone is synced to another library, and if you continue, you will lose your music. However, you risk losing a number of other things, such as apps, contacts and calendar data. When you ask about photos, any photos that you have on the iPhone that were synced from the previous computer would also be lost. You need to save the photo folder from the old laptop and transfer that to the new desktop. You also need to sync the contacts and calendar to the same supported application that you were using in the past, such as Outlook, unless you are using an outside web-based sync, such as Google. Also, when you first connect the iPhone, it will make a backup, or at least make sure that it does before you attempt to sync, or you will not have a backup of some of the other things, such as mail settings, SMS, and the contents of the Camera Roll. I would import the photos from the camera roll to the new computer before trying to do anything else in iTunes.

  • I have OSX 10.6.6 MacBook Pro (Snow Leopard) and i am trying to format my whole hard drive (back to factory settings) from the original CD. Can someone please give instructions?

    I have an OS X 10.6.6 MacBook Pro (Snow Leopard) and i am trying to format my whole hard drive (back to factory settings) from the original CD.
    Can someone please give instructions?

    Welcome to the Apple Support Communities
    To restore the MacBook Pro to factory settings:
    1. Make a backup of your files because everything will be erased.
    2. Insert the Snow Leopard disc and press the C key while your Mac is starting to start from the DVD.
    3. Go to Utilities menu > Disk Utility, select Macintosh HD on the sidebar, go to Erase tab and erase the disk.
    4. Close Disk Utility and install Mac OS X

  • I'm trying to downgrade my storage on my ipod but when I chose my new storage i'm not able to complete the choice because the 'done' button doesn't do anything. can someone please give me some advice?

    I'm trying to downgrade my storage on my ipod but when I chose my new storage i'm not able to complete the choice because the 'done' button doesn't do anything. can someone please give me some advice?

    Are you choosing a different plan before tapping Done?
    To downgrade, you should be doing the following:
    Go to Settings > iCloud > Storage & Backup.
    Tap Change Storage Plan.
    Tap Downgrade Options and enter your Apple ID password.
    Choose a different plan to use when your current storage plan expires.
    Tap Done.

  • Can someone please give me some pointers on fixing NoClassDefFoundErrors?

    When running a .jar file from the console in Linux, I get the following error (This is just the first part of it):
    Exception in thread "Thread-2" java.lang.NoClassDefFoundError: [Ljavax/xml/ws/WebServiceFeature;
            at java.lang.Class.getDeclaredMethods0(Native Method)
            at java.lang.Class.privateGetDeclaredMethods(Class.java:2427)
            at java.lang.Class.getDeclaredMethods(Class.java:1791)I'm using NetBeans to develop the application, and when running it from the IDE everything works perfectly, but when running the .jar from the OS it throws the error.
    Can anyone please tell me why this happens and how to fix it? I'm getting really desperate.

    >
    why would I want to read through a whole web page when some genius on the forums can tell me everything I need to know in a single sentence?
    >
    Because you can't build a career on leaning on other people all the time. Reading documentation is a very important skill. Not to mention that you could've resolved this using google in the time it took to log on
    codingMonkey wrote:
    I believe that netiquette also requires you not to swear on forums.Do you want your problem solved, or do you want to have an argument about manners?

  • TS5376 I am hopeless, my computer will not uninstall itunes so i can reinstall! i really truly do need help! can someone please give me some guidance? i have tried almost everything and it is still not working!

    I really need help!!! my itunes 11.1.4 download really screwed my computer up! I have tried everything i can search for and i still cant uninstall itunes in order to reinstall. If anyone could please help me it would be muchhhhhhhhh appreaciated. Thanks!

    Carly,
    I went through the same thing. Searched again for another error I was seeing and found this help from Delgadoh and this finally fixed me! He mentioned this article: iTunes 11.1.4 for Windows: Unable to install or open http://support.apple.com/kb/TS5376.  But I had not read it.  I went straight to his instructions below.
    If you haven't already tried these steps:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer.
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects. 

  • Can someone please give me the Templates which is Illustrator CS3? :)

    I'm currently using the CC 2014. :/ I require the complete set of templates which is in Adobe Illustrator CS3. :/ So if there's anyone who go it.. Could you please help me to get the files.. Like upload it to somewhere and send across the link.. Thank You. 

    Without going into all the gory details, the VI Server basically allows you to get a reference to an object, be it LabVIEW itself, or a VI that resides on disk or in memory. Then, with that reference you can set properties or invoke methods, sort of like ActiveX. For example, when you have a reference to a VI you can execute the "Run" command. This is essentially similar to opening the VI and clicking on the run button. Or, you can specify whether to make the front panel visible or not. You can use a reference to the LabVIEW application to set general properties, like the ones that are in the "Tools->Options" dialog.
    For example, here's some simple code that dynamically runs a VI:
    That said, there's plenty of documentation that ships with LabVIEW and also many examples that ship with it. This is the first place to look. There are also examples on the NI web site.
    Message Edited by smercurio_fc on 01-26-2007 08:59 AM
    Attachments:
    Memory Log - View Log.png ‏5 KB

  • HT2488 Is there a way to highlight a lot of folders at the same time to replace underscore between the title words with a space? If it's possible can someone please explain in easy to follow steps for somebody not good with the mac .. Thanks

    Is there a way to replace, on a list of folders at the same time, underscore between title words on a folder with a space? If someone has the know how could they please explain in real simple to follow way for somebody not good with Mac .... Thanks

    You need a "bulk renamer" to do this.
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    Renamer4Mac is cheap. Check the App Store too.

  • Can someone please give me detailed information what to do? My Mac is so slow. Below is the EtreCheck:

    EtreCheck version: 2.0.11 (98)
    Report generated December 2, 2014 at 1:54:04 PM GMT
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Verified)
        MacBook Pro - model: MacBookPro8,2
        1 2.4 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
        AMD Radeon HD 6770M - VRAM: 1024 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Uptime: 2:55:53
    Disk Information: ℹ️
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) /  [Startup]: 749.30 GB (600.04 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/sysctl.conf - Exists
        /etc/hosts - Count: 15
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/AVG AntiVirus.app
        [loaded]    com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) Support
            /Applications/VMware Fusion.app
        [loaded]    com.vmware.kext.vmci (90.4.18) Support
        [loaded]    com.vmware.kext.vmioplug.10.1.24 (10.1.24) Support
        [loaded]    com.vmware.kext.vmnet (0104.03.86) Support
        [loaded]    com.vmware.kext.vmx86 (0104.03.86) Support
        [loaded]    com.vmware.kext.vsockets (90.4.23) Support
            /System/Library/Extensions
        [loaded]    com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4) Support
    Startup Items: ℹ️
        HWNetMgr: Path: /Library/StartupItems/HWNetMgr
        HWPortDetect: Path: /Library/StartupItems/HWPortDetect
        MobileBrServ: Path: /Library/StartupItems/MobileBrServ
        ProTec6b: Path: /Library/StartupItems/ProTec6b
        StartOuc: Path: /Library/StartupItems/StartOuc
        Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [running]    com.avg.Antivirus.gui.plist Support
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist Support
        [invalid?]    com.adobe.SwitchBoard.plist Support
        [running]    com.avg.Antivirus.infosd.plist Support
        [running]    com.avg.Antivirus.services.plist Support
        [running]    com.eltima.ElmediaPlayer.daemon.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
        [loaded]    com.facebook.videochat.[redacted].plist Support
        [loaded]    com.google.keystone.agent.plist Support
    User Login Items: ℹ️
        uHD-Agent    UNKNOWN (missing value)
        uHD-Agent    UNKNOWN (missing value)
        iTunesHelper    ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        uTorrent    UNKNOWN (missing value)
        ZipCloud    UNKNOWN (missing value)
        AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Twoo    UNKNOWN (missing value)
        Twoo    UNKNOWN (missing value)
        VMware Fusion Start Menu    Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
        FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
        Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
        AdobePDFViewerNPAPI: Version: 10.1.12 Support
        AdobePDFViewer: Version: 10.1.12 Support
        Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
        Default Browser: Version: 537 - SDK 10.9
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
        Silverlight: Version: 4.0.60531.0 Support
        JavaAppletPlugin: Version: Java 7 Update 45 Check version
    User Internet Plug-ins: ℹ️
        BlueStacks Install Detector: Version: Unknown
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    Safari Extensions: ℹ️
        ResizeMe
        DuckDuckGo
        Searchme
        SlickSavings
        Amazon Shopping Assistant
        Ebay Shopping Assistant
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Flash Player  Support
        Flip4Mac WMV  Support
        Growl  Support
        Perian  Support
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             7%    vmware-vmx
             6%    com.apple.quicklook.satellite
             5%    WindowServer
             1%    hidd
             0%    Finder
    Top Processes by Memory: ℹ️
        1.09 GB    vmware-vmx
        174 MB    com.apple.WebKit.WebContent
        56 MB    Safari
        52 MB    Finder
        47 MB    AVG
    Virtual Memory Information: ℹ️
        34 MB    Free RAM
        683 MB    Active RAM
        650 MB    Inactive RAM
        2.14 GB    Wired RAM
        2.70 GB    Page-ins
        2.40 GB    Page-outs

    looks like you have a few start up items that can cause some initial slow down items are in bold
      iTunesHelper    ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        uTorrent    UNKNOWN (missing value)
       ZipCloud    UNKNOWN (missing value)
        AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Twoo   UNKNOWN (missing value)
        Twoo    UNKNOWN (missing value)
       VMware Fusion Start Menu    Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
    also you have 4gb of RAM, although thats a good amount, 8GB is slowly becoming the new standard so maybe consider upgrading the RAM if you have the money
    also you can go to http://www.thesafemac.com/ these guys have great free and simple software and guide that can remove adware and improve your mac
    hope this helps

  • All photos even in browser windows are off color..can someone please give me a clue?, all video and camera roll pix are showing as. Mostly red in almost a negative way..very very frustrating! Have rebooted severel times,  done reset of all settings, would

    Please see profile pix to get an idea..so far only one response..was hopeful for a few more!

    If the view is genuinely negative, go to Settings > General > Accessibility > Invert Colors and turn it off.

  • Can someone please give me a solution for this.

    2 Problems...
    Its getting to the point where i just want to go to Apple Genius and start rageing.
    Its a brand new iPod Touch 5g. My old iPod Touch had been replaced just yesterday.
    I had a bad day yesterday and by this new problem im not in the best of mood.
    I come home all happy because i didnt use my iPod Touch 5g for 2 whole weeks, Plug it into my Computer to found USB not recognized.
    I tried everything from knowledge to the Internet but found nothing. Not one them gived me a answer to fix this. Its really annoying because my iPod Touch isnt charging as well.
    The weird thing is... when i plugged it into my PS3, at that time my iPod Touch had 20%. My playstation didnt also recognize it. I left there for hours as i played. When i finally finish playing i found my iPod was full charge... It didnt state that it was charging. I would have noticed.
    My second problem is the WIFI isnt working probably. All the wifi's i tried it either works for a few minutes than it loses connection or doesnt connect at all.
    What is the bloody problem. Is the iPod faulty or is it me.

    lllaass wrote:
    lizdance40, did you read the original post? The poster's problem is that when he connects the iPod to his computer the iPod does not appear in iTunes. He does not say he has a wifi problem with his iPod.
    lizdance40 wrote:
    You need to do an update on your router's firmware, or get a higher speed router..
    Or replace the router and or modem.  High demand can burn out a router in 2 years.  Typical life is about 4-5 at most.
    The new iPod is more advanced and if your router is slow or inconsistant signal your iPod will stop trying to connect to save your battery.
    of course he dose have a wifi problwm. read the last line of the original post

  • Can someone please give me the simplest method of labeling photos in iphoto before sharing on mobile me?

    what I want to do is to be able to add details of the subject and add information but not in the file name, as i find this a useful way to file the history of all my uploads. Have I missed a feature that allows me to do this without being online and before I upload? Hopefully this is not to stupid a question and thanks in anticipation of your help.
    Brian

    How are you sharing on MobileMe?  A MMe gallery from iPhoto or a web page from iWeb? Or ?
    If it's a MMe gallery the only info available is the file name. You could add the information to the file name and when the info window for the photo in the gallery is brought up the  comments will show at the top and the real file name will be in the data below.  The longer file name will show below the large photo in the grid or slideshow but not sure how much will show.
    OT

  • My 2010 MacBook Pro started running slow a few days ago and is getting worse. I have run a report with EtreCheck that I can post.  Can someone please help me figure out what's wrong and how to fix it.  Thank you.

    Problem started after I unintentionally downloaded some adware 4 days ago. After lots of aggressive ads slowed down my browser I downloaded and ran AdwareMedic which seemed to do the job and browser was back to normal.  Then, possibly a coincidence, everything on the computer started running slower.  I've backed up everything and have run a EtreCheck report.

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Can someone please help me get the close minamize and maximize buttons back above each video?

    I enterened something in terminal that made the top bar on each video with the close minamize and maximize buttons disapear...does anyone know how to get it back? thank you in advanced.

    Check the very first post on this forum:  http://forums.macrumors.com/showthread.php?t=775514.  You didn't mention whether your controller has disappeared also, but it seems like the second or fourth command on that page should help.

  • Can someone please Interpret this EtreCheck for me? Macbook Pro Boot Time Really Slow.

    Can someone please give me detailed instruction on what to do no next. I've read several forum discussion on this subject and seen various examples. i would like help with mine. Reason being is because my MBP boot up time is almost around 2-3mins long sometimes it can even be upto 5mins. reason i ask is because i know this is not normal. compared to my macbook (mid-2010) this is REALLY slow. And all the specs of my MBP should in theory make my MB a thing of the past. (Why i bought the MBP in the first place). i've done PRAM reset and booted in Safe Mode. i've removed several applications using the correct uninstalls where required.
    i have ran a terminal commands to clear the kernal caches and got these results (not sure if it will help). And neither have made a difference.
    Password:
    macs-imac:~ SantiagoXG$ sudo kextcache -system-prelinked-kernel
    kext com.paceap.kext.pacesupport.snowleopard  507029000 is in exception list, allowing to load
    kext com.jmicron.JMicronATA  101069000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOExpressSASRAID  307029000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOExpressSASHBA3  100059000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOExpressSASHBA  200009000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOExpressPCIUl4  404029000 is in exception list, allowing to load
    kext com.ATTO.driver.ATTOCelerityFC  304089000 is in exception list, allowing to load
    kext com.Accusys.driver.Acxxx  300029000 is in exception list, allowing to load
    macs-imac:~ SantiagoXG$ sudo kextcache -system-caches
    Password:
    macs-imac:~ SantiagoXG$
    Below is the EtreCheck:
    Hardware Information:
              MacBook Pro (Retina, 15-inch, Early 2013)
              MacBook Pro - model: MacBookPro10,1
              1 2.7 GHz Intel Core i7 CPU: 4 cores
              16 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
              NVIDIA GeForce GT 650M - VRAM: 1024 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:13:15
    Disk Information:
              APPLE SSD SD256E disk0 : (251 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 250.01 GB (135.34 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Configuration files:
              /etc/hosts - Count: 44
    Kernel Extensions:
              com.paceap.kext.pacesupport.snowleopard          (5.7.2)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.maintain.AutoLoginUserScreenLocked.plist 3rd-Party support link
              [System] com.maintain.CocktailScheduler.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.soma-zone.LaunchControl.Helper.plist 3rd-Party support link
              [System] PACESupport.plist 3rd-Party support link
    Launch Agents:
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.maintain.LogOut.plist 3rd-Party support link
              [System] com.maintain.Restart.plist 3rd-Party support link
              [System] com.maintain.ShutDown.plist 3rd-Party support link
              [System] com.maintain.Sleep.plist 3rd-Party support link
              [System] com.maintain.SystemEvents.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.nero.HSMMonitor.plist 3rd-Party support link
    User Login Items:
              WDDriveUtilityHelper
              WDSecurityHelper
    Internet Plug-ins:
              DirectorShockwave: Version: 11.5.8r612 3rd-Party support link
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
              Flip4Mac WMV Plugin: Version: 2.3.5.4 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              DivX Web Player: Version: 3.1.0.13 - SDK 10.5 3rd-Party support link
              OVSHelper: Version: 1.1 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              QuickTime Plugin: Version: 7.7.3
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Safari Extensions:
              Slick Savings: Version: 1.0
              Searchme: Version: 1.2
              Ebay Shopping Assistant: Version: 1.1
              Amazon Shopping Assistant: Version: 1.1
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              FUSE for OS X (OSXFUSE)  3rd-Party support link
              Java  3rd-Party support link
              M-AudioFastTrack  3rd-Party support link
              MacFUSE  3rd-Party support link
              NTFS-3G  3rd-Party support link
              Perian  3rd-Party support link
              Tuxera NTFS  3rd-Party support link
    Old Applications:
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Library/Application Support/DivX
                        DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        DivXMediaServer:          Version: 10.1 - SDK 10.5 3rd-Party support link
                        DivXTransferWizard:          Version: 10.1.0 (Build 10.1.0.102) - SDK 10.5 3rd-Party support link
                        DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
              Wondershare Helper Compact:          Version: 2.2.6.0 - SDK 10.5 3rd-Party support link
                        /Applications/Wondershare Helper compact/Wondershare Helper Compact.app
              SA Color Finesse 3 UI:          Version: 3.0.6(275) - SDK 10.5 3rd-Party support link
                        /Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
              dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              dynamiclinkmediaserver:          Version: 6.0.1 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
              DivX Player:          Version: 10.1.0 (Build 11.3.0.40) - SDK 10.5 3rd-Party support link
              DeTune:          Version: 1.0.6 - SDK 10.5 3rd-Party support link
              DivX Converter:          Version: 10.1.0 (Build 10.1.0.166) - SDK 10.5 3rd-Party support link
    Time Machine:
              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
              Volumes being backed up:
              Destinations:
                        SantiagoXG [Local] (Last used)
                        Total size: 0 B
                        Total number of backups: (null)
                        Size of backup disk: Excellent
                                  Backup size 0 B > (Disk size 0 B X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   2%          EtreCheck
                   0%          WDDriveUtilityHelper
                   0%          configd
                   0%          imagent
    Top Processes by Memory:
              213 MB          Dock
              147 MB          mds_stores
              147 MB          Google Chrome
              147 MB          com.apple.IconServicesAgent
              131 MB          Google Chrome Helper
    Virtual Memory Information:
              11.91 GB          Free RAM
              2.40 GB          Active RAM
              385 MB          Inactive RAM
              1.31 GB          Wired RAM
              405 MB          Page-ins
              0 B          Page-outs

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutesafter the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of diagnostic report, such as hang logs — they're very long and not helpful.

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