Can't add Album artwork to certain files.

Hi, I've come across an anomaly in iTunes. There are certain audio files that cannot, for any reason update album artwork. I update album art work but selecting the file in iTunes then "get info" -> "add album artwork". But on certain files these tabs, as well as lyrics, are greyed out. The audio files are ACC 128bits. The only thing I found in common with the files that won't get album art work or lyrics is that they were encoded with iTunes 4.7. The only fix I can see is reconverting them in another version of iTunes, but this seems like a really dumb fix. Mostly I'm just wondering if there are any other people that have this problem and what fix you came up with, or what would cause a specific version of iTunes to not allow artwork.

Instead of opening the album under "Get Info" and going into the Artwork tab, try clicking on the square box with a triangle in it located on the bottom left side of the iTunes window. This will display the ablum artwork inside the side bar. Click on the top of the album artwork box where it says "Now Playing" and it will change into "Selected Item". Select a song you're trying to get the album artwork for and see what it says in the box. If it says "Album Artwork Not Modifiable" then you might have a problem with the kind of file the music is. Granted, this shouldn't be any different than going into "Get Info" and trying it there, but at least this way you can tell for sure what the issue is. If the box says "Drag Album Artwork Here" then go ahead and drag the picture there and it should work. Sometimes checking the album artwork box helps you more understand what the issue is. Hope this helps!

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Lotta dsicussion about this topic, but I haven't seen my particular problem come up. When I try to manually add album artwork nothing happens. I've seen other people say they couldn't get it to work when they just dragged the artwork, but I can't get it to work when I crt+click and get info either. When I get info and paste the artwork into the box, the image shows up, but when I click okay, nothin happens. I make sure the checkbox beside the artwork is checked before I hit Okay.
Apple's automatic get album artwork worked pretty well, but only found about 80% of my albums. Pretty good considering the weird crap I listen to, but I'm pretty anal, and if 80% is gonna have artwork I want the rest to also.
Would the problem be that my library is on an external HD?
Is the problem that my computer (G3 ibook, 640MB SDRAM, OSX 10.4.7) is getting on in years? I can't think of any other ways to tell it to get the artwork, any help would be much appreciated!!

For files that won't let you change their artwork, there are two primary things you can check.
Firstly, make sure that the file is writable. If it is on a volume where permissions are managed, make sure you can write to both the file and the folder it is contained in. Select the file in iTunes, command-R, then use Get Info in the Finder to set the file/folder write access if necessary.
Next make sure the Creator and Type of the file isn't set to an iTunes unfriendly type. I know this was an issue in previous versions of iTunes. For example, for an mp3 file Creator=hook Type=MPG3. I know this sounds like stupid advice, setting resource fork information when Apple is telling us to stay away from using resource forks in OS X. iTunes apparently hasn't heard the news.
Perhaps adding album artwork to a file on an external volume is acting like the funny behavior of adding artwork to files on iPods. You apparently can't do it directly, but instead have to stage the artwork adding action on the volume which contains your iTunes Music folder, place the files in a temporary LIBRARY based playlist in iTunes, then drag copy the files from this playlist into the target iPod DEVICES playlist.
It is no longer clear to me what actions constitute an embed artwork action (place associated artwork inside the ID3 tag area of the file itself) versus an attach artwork action (place associated artwork in a separate artwork folder). This is extremely confusing stuff for an application that begins with a lower case i.

Can't add album artwork in 10.6.3 (25)

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Hi there,
I have the same issue. So basically when I Rip a DVD into the library I am unable to update the artwork. If I purchase a movie or TV show via iTunes, the artwork is there...Its just updating for me that doesnt work. updating other information like title or sorting or Category - these all work fine.
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My next test is to see if I use my Windows machine to import the move, change the artwork, then try copy that to the MAC and reimport...Mission but would be good to see if this would work.
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Hello,
I downloaded the latest iTunes update and now I am unable to add artwork to my iTunes library? BEFORE the update, I noticed that iTunes had dropped some of the Album ARtwork that I previously added, so I figured I would add the art after installing said update.
1st, I tried dragging the album cover art from Safari right into EITHER the "Show album artwork" panel and the same in the "Get Info" Dialogue box. Nada, nothing, Zippo.
2nd, I tried downloading the album art from Safari to my desktop and dragging it into either the artwork panel or the "Get Info" dialogue box....Nothing, Nada, snake eyes, Pffffft.
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I right-click on the song name, go to info and the artwork tab is grayed out. I can't access it. I also can't drag artwork in. What should I do? iTunes can't find the artwork itself because this is my album and it's not on a label, and therefore not in the store. What can I do??

Hi there,
I have the same issue. So basically when I Rip a DVD into the library I am unable to update the artwork. If I purchase a movie or TV show via iTunes, the artwork is there...Its just updating for me that doesnt work. updating other information like title or sorting or Category - these all work fine.
I wanted to ask something - are all of you using a NAS for your itunes library or are some of your experiencing this with your library on the MAC or via USB? I had loads of errors with my Itunes library being on a NAS type device and the only way I fixed all my previous errors was by opening iTunes in 32bit mode - however this is now not possible.
My next test is to see if I use my Windows machine to import the move, change the artwork, then try copy that to the MAC and reimport...Mission but would be good to see if this would work.
Its very annoying and it seems we all have issues but no official acknoledgement from Apple?
J

Can't add album artwork to itunes

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4 x 2.5 GHz PowerPC G5 Mac OS X (10.4.8)

No I tried that. The image goes into the frame and appears but doesn't embed itself. So if I choose another tune then come back to it, it's gone. The image display is blank.
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ITunes 12: Can't Add Album Artwork; Missing Artwork Too

I've been trying to add a 622X621 JPEG image to iTunes following the usual steps. (Using the Add Artwork button under Get Info and copy/paste artwork in the artwork window under Get Info.) No matter what I try it simply won't appear in iTunes.
I'm also missing artwork for a fair number of albums that should be there but isn't...
I tried deleting the Artwork cache so iTunes would rebuild it but still No Joy.
I've read Apple support files, advice by the iTunes Guy at MacWorld and other websites that detail the steps for adding artwork. This should be easy to do...!
I'm running iTunes 12.0.1.26 Mavericks 10.9.5.

I assume that you have a few WAV-files. If so, you need to convert your WAV files into MP3 or (if you want to keep lossless formats) into a format like aiff.
This thread might be related.
Adding artwork for wav files

Why can't i add album artwork to most of my music?

seems like itunes will only let me add album art of mp3's, not my main music library. am i doing something wrong?

It's mostly wav files.
why does it not let us add album artwork to wav files? i like keeping my library as wav files instead of compressing my music.

I can't add album art

When I try to add album art to, well my album, the image I choose is not sticking. My album is also in a playlist.
Here is what I am doing.
Select all (every song in the playlist is from the same album I would like to add album art to.)
Click 'Get Info'
Drag a picture from my desktop to the little artwork box in the bottom right hand corner and click the little check box next to it.
Click 'ok'.
Wait a few seconds. Nothing happens.
Now the problem is, after I go through those steps the image does not transfer over to the songs. Individually or for the whole album.
I thought it would be a computer issue or one of those weird things where the album art shows on my iPad but not my computer so I tried sycing my iPad up and still nothing.
A couple of things as well:
I did click ADVANCED > GET ALBUM ARTWORK, it does not work.
I did not buy the album from iTunes, I bought it as a digital download from a different site.
I converted all the songs to AAC, I ust thought it would help.
There is no option to add album artwork to individual songs. On an individual song, I click "get info" but there is no option to add art work to individual songs.
As of 7/24/12, I have the most recent version of iTunes.
Please help, this can't be this complicated.

As someone's investigation like below;
It is NOT working the way of adding an Album Art in your POD
On the contrary of this, When we use a mode of 'Sync' files
from my ITUNE's Library Lists than it worked outrageously
Yea, the other users have been faced with this
freaky yeuky things earlier than me. So the light bulb
is : We gotta waiting for Patching for ITUNE7.
ps : Sometimes, But the SYNC mode make my hands and
my body everything tired...
I hope someone might be helpful
pps : DO any better idea? Catch Me then
and Thx read my lame phrase....

Get Info does not allow me to manually add album artwork

Hello,
I am trying to manually upload album artwork on iTunes with my Windows PC (Windows 8.1 64 bit). I followed all of the steps for doing this as outlined here in the Help section. I did a Google search, found the album artwork in JPEG format on the internet, and then saved it to a folder on my hard drive. I then went back into iTunes, right clicked on the album that is missing its artwork, and clicked the "Get info" button. When the next screen opens I select the "Artwork" tab, and then I select the "Add Artwork button." This opens up a browser for my file directory, and then I went to the folder where I saved the album artwork and double clicked on the particular JPEG I wanted to add for the CD. The JPEG was immediately loaded onto the screen, and everything looked good to go. However, when I hit the "OK" button to select this uploaded album artwork which is loaded on the screen, for whatever reason iTunes does not save it, and the album artwork icon for the CD remains blank. Let me know where I am going wrong, or if this is a bug that needs to be addressed.
Also, I have a program called Music Collectorz that I am using to catalog all of my CDs as I burn my collection to iTunes. For those CDs in which the Collectorz program cannot automatically find or identify the appropriate album artwork on its own, I can open up the Collectorz program's own version of "Get Info" and select "Find Cover Art." By doing this, the Collectorz program automatically does a search on the internet--without me having to leave the Collectorz program--and retrieves several "hits" it located for the missing artworkwhich it displays on another window within the program. I then simply double click with the mouse on the photo of the artwork file I want to upload to associate with the particular CD, and it is automatically uploaded and associated with the CD. Also, the Collectorz program will only allow you to upload artwork that is saved in file formats and sizes that are supported by the program like JPEG files.
It seems to me that Apple should have an easy way like this to manually add album artwork in iTunes. I should not have to do a separate Google search outside of the iTunes program, then save a JPEG to my hard-drive in another folder, and then go back into iTunes to add (or try to add) it to a CD's profile. This is a waste of time, and involves several unnecessary steps. This process should all be incorporated through the iTunes program as a one-stop shop method. I should never have to leave the iTunes program to add any artwork ever.
I look forward to your response on this.
Thanks,

I assume that there are legal restrictions on the way in which iTunes can get artwork automatically from any source apart from the iTunes Store (which is what the right-click > Get Album Artwork function uses). For example, even though the Gracenote service that iTunes uses to match CDs and retrieve metadata (artist, album, track titles, etc.) also has artwork functions, iTunes does not make use of these.
For manual addition of artwork, there are three cases where the image you select may not be correctly embedded in your media files:
your media are in a format that doesn't accommodate embedded artwork - typically WAV files. To embed artwork you'll need to convert to another format - Apple Lossless or AIFF if you want to preserve lossless quality, AAC or MP3 otherwise.
your media files are read only - to fix this, use Windows Explorer to find the folder that contains your files, right-click and select Properties. On the General tab there's a check box labeled "Read-only" - if this is checked, or is grey (sometimes blue), click the box so that the flag is unchecked and the box is white. Click OK, and then OK again when the "Apply changes to this folder, subfolders and files" option selected. Now try adding the artwork again.
Windows permissions issues are preventing iTunes from updating your media files (there's some anecdotal evidence of a change in this behavior in iTunes 12). See turingtest2's notes on Repair security permissions for iTunes for Windows for advice on fixing this, then try adding the artwork again.

Unable to add album artwork to iTunes

Try as I might, I'm unable to add album artwork to an album that I have in iTunes.
I've bought up the Info dialog for the album by either command + I or from the context menu to get the info for the entire album - and then I've tried dragging the album artwork as a JPEG, PNG and a re-saved JPEG to the album well or copying it in Finder and pasting it onto the well - and I've also got the open file dialog to appear by double-clicking on the well and picked it that way ... And nothing, I just can't get the artwork to appear.
Is there something that I'm not doing or is this a bug? It's very frustrating.

I have the same problem -- it used to be so simple with the previous version of iTunes.

How can I paste album artwork onto iTunes album that is not available on iTunes. I have tried Command c the v and dragging but it doesn't work.

I have just purchase a new imac and want to insert album artwork onto itunes. This is not available on itunes store. I have tried the command button with c then v and this doesnt work. i have also tried dragging the picture but that doesnt work. Any advice please?

pstrelliott wrote:
I have the same problem but your advice did not work for me. Pehaps I do not understand your directions. What do you mean by "go to where you saved the album artwork"? I never had any problem adding new artwork until I installed iTunes version 11.1.3 (8). Now I can't add new artwork anymore. Is there a special file in this version of iTunes where I should be saving the artwork I want to add to make it work? Before I could save it anywhere.
If you downloaded the artwork from the Internet. It'll be in your downloads folder. Open the folder, and "drag" the image from the folder to the Artwork box in the Info pane as shown:
When you see the "+" you know it's ready to drop, and it will add the artwork to ALL selected tracks as soon as you click "OK".

How do I add album artwork in itunes 11.1.3.8? Copy and paste in artwork window on bottom right does not work.

How do I add album artwork in itunes 11.1.3.8? Copy and paste to artwork box on bottom right in get info screen does not work.

You can only join tracks when importing from a CD and likewise, the Options button is also only visible when importing from CD.
When the CD is in the drive and showing in iTunes, you will see Options, CD Info and Import CD choices. If you select Options, the Join CD Tracks option only appears when you have two or more adjacent tracks selected. See the screenshots below:
and

After 7.2 can't get album artwork

Since upgrading to iTunes 7.2, I can't fetch album artwork for cds I've ripped but are available from the iTunes Store. Anyone else having this problem?

Im having this problem as well. And to further clarify, itunes is not doanloading all the cover art for tracks ive purchased through itunes. SOme albums has artwork, some do not. For example:
I recently purchased the whole Police catalog through itunes, I do not have artwork for Live!, Syncronicity, Zenyatta Mondatta, or Ghost in the Machine. previous to 7.2, I did, but since rebuilding my itunes libray this artwork will nto download, no matter if I try it manually, or have itunes sett to automatically download it.
Ive noticed as the days go by, itunes will randomly add a piece of artwork here and there for albums that did not previouosly have artwork...b ut its very random, some days I notice an album now has artwork, then a few days goes by and nothing.

Can't add Album artwork to certain files.

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