Can't add mailboxes to gmail but when I try the same procedure with Bell mail I don't get an edit button so can't add any mailboxes.

I have 2 email accounts Gmail and Bell mail. I can add mailboxes to gmail but when I try the same procedure with Bell mail I don't get an edit button so can't add any mailboxes.

Mailboxes can be added only to IMAP accounts. Is Bell setup as IMPAP or POP?

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Booklet Gutter Issue - When I print a booklet at 11x17, it causes a large white line down the center. But, when I try the same thing at 8.5x11 it prints side by side as it should. Help?

I have a 36 page booklet (each page is 8x5.5in). I have exported the booklet from InDesign as Pages. In Acrobat, when I select Print Booklet and 11x17 paper, it created a large white gutter down the center and the pages do not back up to each other.
I tried the same thing with 8.5x11 paper and they pages backed up to each other correctly with no white space down the center.
I tried again at 11x17 (size needed to print my booklet full size), and it's still causing the large white gutter. It's nearly half an inch or larger.
Help is VERY appreciated!

" Hello Jeff. Here at Oki Data, we do not support programming. I would recommend contacting Adobe for further assistance. You can also browse their website at http://www.adobe.com/products/postscript/.

Whenever I right click on an image on a web page and select 'Save image as...', the filename always ends with '.jpg.jpeg' instead of '.jpg'. How do I stop Firefox doing this? It doesn't happen when I try the same thing with Internet Explorer

It hasn't done this since I first installed Firefox, only the last month or so.
I've tried running in Firefox safe mode with all extensions disabled but this makes no difference.
I've also found the following article:
http://kb.mozillazine.org/File_types_and_download_actions
...that suggests reseting the '''browser.download.pluginOverrideTypes''' & '''plugin.disable_full_page_plugin_for_types''' entries in about:config but I don't have these entries so can't reset them

In that case you may need to look in the Windows registry with the registry editor (regedit.exe) to see if the problem is there.<br />
You can do a search (Ctrl+F) for <b>jpg</b> after navigating to the HKCR\MIME\Database key.
HKEY_CLASSES_ROOT\MIME\Database\Content Type

I have an email account through comcast. When trying to attach a document it can not attach but if I try the same procedure w/ explorer...no issue. advice??

I am using firefox to access through the comcast serve to reach my email account. Regardless of the size of the email (well below the max size) the email server says that the file is attaching but nothing happens. However explorer works fine. I would rather use firefox. Looking fo advice on how to correct.

Most likely that website doesn't support Firefox or using ActiveX (A IE technology)
''Is your Firefox up-to-date?''

When I try to use TD Webbroker to open my Tax Documents in eServices they will not open and it hangs up my Firefox. I am using windows 7 and if I try the same procedure with Internet Explorer it will work. Any ideas?

I am using Windows 7 and AVG

But I can't... find... it... It's not there.
Unless you're talking about the entire Mozilla Firefox folder (which isn't what the thing you copied says,) there is no installation folder.

HT204053 I downloaded icloud, and when i try to sign in with my Apple ID, I keep getting a prompt saying that my ID is valid but not an icloud account. So I'm unable to finish registering, how do I register if I can't sign in?

I downloaded icloud because some of my music files got deleted, and I was hoping to be able to re-download them if I installed icload.Supposedly you can use your Apple ID to sign. Now when I try to sign in with my Apple ID, I keep getting a prompt saying that my ID is valid but not an icloud account. So how do I register if I can't sign in?

You can't create an iCloud account on your PC. You have to first create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) or Mac (running OS X Lion or higher). After creating the account on one of these devices you can use the ID to sign into the account on your PC.

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open?

My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open? Thank you!

Thanks R_Kelly:
Adobe Photoshop Elements Version: 12.0 (12.1 (20140303.12.1.49334)) x32
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 2
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2400 MHz
Built-in memory: 3069 MB
Free memory: 1631 MB
Memory available to Photoshop Elements: 1598 MB
Memory used by Photoshop Elements: 69 %
Image tile size: 128K
Image cache levels: 8
Video Card: ATI Radeon HD 4800 Series
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Caption: ATI Radeon HD 4800 Series
Video Card Memory: 512 MB
Application folder: C:\Program Files\Adobe\Photoshop Elements 12\
Photoshop Elements scratch has async I/O enabled
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Plug-Ins\
The first thing I did was UPDATE. I have all the latest updates available (according to the updater). The Camera Raw Plug-in says it is version 8.0.
The RAW files are from a Canon T3i. It's a very common camera, I can't believe it wouldn't be supported.

TS2988 I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

Try Here > https://discussions.apple.com/docs/DOC-3792

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

Try Here > https://discussions.apple.com/docs/DOC-3792

I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it

I have a 10.6.8 OS and want to upgrade to Mountain Lion but when I try the applications tells me my computer can't support it. What does that mean. I have upgraded to Snow Leopard and was told (by Mac Store) that after that I would be able to update to Mountain Lion.

Welcome to Apple Support Communities
You need 10.6.8 to upgrade to Mountain Lion, but it doesn't mean that your computer is compatible. Mountain Lion is compatible with Late 2008 Aluminum or Early 2009 MacBooks. If you have an older one, you can't upgrade to Mountain Lion. Read > http://www.apple.com/osx/specs
If you can't upgrade to Mountain Lion, open  > About this Mac, and tell me what processor and memory you have got. If you have a Intel Core 2 Duo or newer processor, you can upgrade to Lion. Call Apple to purchase Lion > http://support.apple.com/kb/HE57 Make a backup of your files before upgrading and check that your apps are compatible > http://www.roaringapps.com

I have app updates but when I try to do them it says mail is open so unable to restart, I can't see mail open...

I have app updates but when I try to do them it says mail is open and unable to restart quit mail to continue. I cant see mail open to quit...

Hi Sarahhh90,
If you need to force Mail to quit to continue with your updates, you may find the following article helpful:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Regards,
- Brenden

Iphone 4s wont sync when I connect it to the pc( not apple). It is connected as it comes up on itunes but when I try to sync it with apps/ music etc it wont. I am doing something wrong or is it a mistake with the phone.

My iphone 4s wont sync when I connect it to the pc( not apple). It is connected as it comes up on itunes but when I try to sync it with apps/ music etc it wont. I am doing something wrong or is it a mistake with the phone. I am still able to download apps and music from itunes on my phone though.
I already restored it but that didn't help.
TIA for any replies.

iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?

I forgot to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered as apple ID, It says INCORRECT. It's been already 03 days

I have forgotten to turn off the FIND MY iPhone appplication before i reset up the phone, Now it's asking me to verify with apple or icloud ID but when i entered the same ID which was registered with itune & icloud, It says INCORRECT. It's been already 03 days, I am asking help with apple care centre, UAE, Head qurter, UK, USA but they are just sending me a link to reset up which still doesn't work. I am really dissapointed that i have wasted my 700 US dollar. Is it true that i can't use anymore this iPhone if i can't unlock? or there is any one to help in Dubai, Since i am staying in Dubai. I had called Dubai authorised care cantre. They asked my apple serial & IMEI number, They said ' the serial number is based on USA support but i bought in retail shop in UAE, They are also helpless. I am really unhappy with Apple sevice what they provide the customer. If it's so complicated the i wouldnt buy iPhone. Why they can't reset up my iphone like new mobile using their software. Please help me if anyone of you have solution for this. I am really sad that i wasted 700 USD. Can someone help me??

Thank you Chris for your concern. But It doesnt go through.
I tried through iForget,
01.
Select your authentication method.
Email authentication: To access your information, we will send an email to the address(es) on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
02.
Email has been sent.
When you receive your sign in information, follow the directions in the email to reset your password.
But
I m not receiving any authentication email even it says that email has been sent, & trtied to verify my birth date & all then it says
Password Reset
Your Apple ID password has been reset.
Return to My Apple ID
After all, I am just putting the same id & password, It says INCORRECT.
"Is it my problem is not clear to you all? Please help me. Thank you!
Regards
Sujan

HT4061 Recently I upladed the iOS and I have set a password, but when I entered the same it's now given as the "iPad is disabled"

Recently I upladed the iOS and I have set a password, but when I entered the same it's now given as the "iPad is disabled"

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Can't add mailboxes to gmail but when I try the same procedure with Bell mail I don't get an edit button so can't add any mailboxes.

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