Can't backup Blackberry

I plugged my Curve into my desktop today to back up my files, pictures, etc that are on my Blackberry. Normally, I get a message on the face of the Blackberry asking me if I want to have it in "mass storage" mode, or something like that. I didn't get that today. I have an indicator on my screen that shows it's charging, so I know it's plugged all the way in. I also get the little chime indicator that shows it got plugged in. In addition to no longer getting the message on the screen of my Curve, when I go to Windows Explorer and try to open up my "drive E" (which has a plus mark next to it) and it says, "enter disk into drive E." I'm not sure what is going on. I am using the power cord that came with the Curve as well. Thanks.

Disconnect the USB from the BlackBerry.
Turn off and reboot the PC.
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Make certain that the USB is connected to a rear USB port, not a hub or front USB port.
Now, reconnect the USB to the BlackBerry after the PC is fully rebooted.
Open Desktop Manager. Give it a few seconds, does it recognize the BlackBerry now?
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