Can't be found, can't be create

i find my apple id through 'find your apple id' and it said my id doesn't found, but when i tried to create a new one, with the same email. it said it doesn't available. what's wrong?
well i make a new email out of this,
but why i want to open/make eith the email that cant be use, because that was my icloud email.
so, i can't open my icloud (which have files in it), nor my apple id..
what can i do????
*it start when i upgrade my ios to ios8.
and my video that in THAT icloud is gone

bump. Anyone?

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