Can't call mobile phone and landline

I live in the US and I tried to call my friends in UK. It showed "you are not authorized to call this number". Why? I've enough Skype credit, and I've already added my friend's mobile phone number in my contact list. What's the problem? Can you help me?
BTW, I also tried to test by calling my friend sitting next to me too. The phone showed it's calling but my friend's mobile didn't ring.... what's the problem?
Many thanks!

Do you have call barring active on the line?
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Hello and thanks for bringing this to our attention. I'll have it investigated.
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I recommend that you always run the latest Skype version: Windows & Mac
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CajoTech wrote:
Were unable to call corporative landline numbers in Finland (010 and 020 numbers). We have 1 package for landline calls inside finalnd and the other one for making calls to mobile phones. Any idea what else do we need?
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Your account shows that you have an Unlimited World Subscription which includes calls to private landlines in Finland. Your Subscription does not include calls to corporate landlines or to cellphones in Finland. To call corporate landlines you need to Buy Skype credit and to call cellphones either credit or a specific Skype subscription
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I recommend that you always run the latest Skype version: Windows & Mac
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Phone goes "offline" for about 7-10 minutes at a time (every couple of hours) usually in the afternoon (near ~60% charge).
In an office most of the day with coverage going from 4 bars to 0 bars every few minutes or so. I never miss or drop a call though given the appearance of erattic signal. RSSI usually -83. EvDO and 1x will flicker on and off througout the day. WiFi is on all the time with WPA2. Bluetooth is on without anything connected. I will sometimes get the issue if I wander out of WiFi range (out for lunch)
Reseting the phone will clear the problem. Toggling the Airplane, WiFi, and Bluetooth on/off dont clear the problem.
I have:
- Exchange calendar setup with owa.mailseat.com (I believe they have Exchange 2003)
- Google standard calendar (personal)
- Google standard shared calendar (wifes)
My wife has a Pre as well and to my knowledge has never had the phone offline problem. (I would certainly hear about it if she did )
She has:
- Google standard calendar (personal)
- Google standard shared calendar (mine)
* No exchage setup.
Message Edited by zonyl on 08-29-2009 07:04 AM
Message Edited by zonyl on 08-29-2009 07:06 AM

SRX1289403589ID - Unabel to call mobile phones | A...

Our Skype account has been restricted, we have a premium package to call Mobiles and landlines. The reason for account restriction was said to be using it on multiple devices. This has been used by me and my husband in our mobile phones and tablet devices. Skype has notified us not to share user credentials to others, which is ridiculous because you cant expect us to have a different skype account for each device in our home.
Below is the email from your customer service agent and we have paid a full membership for whole the year. We are so irritated with the customer service responses that we are getting from Skype which is totally unacceptable.
We do not wish to continue with Skype after this horrible and insensitive experience. We want a refund for the premium that we have paid for the rest of the year which hasn't been used at all.
I hope we get a sensible response atleast through this. The customer support ID is SRX1289403589ID.
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Hello Bhaskar,
I received your response,
Actually, a Skype account can't be shared to another user and it must not be accessed by other people, except the owner of the account.
Please refer to our terms of use, so that you may understand the reason why we have blocked your account.
And I would like to reiterate the fact that there's no way for us to refund all your subscriptions / Skype credits, because the account has already been suspended.
Please note that under our Terms of Service, Skype reserves the right to terminate or suspend accounts immediately if our policies have been breached.
Thank you for your patience and understanding. Best regards, Anjo L. Skype Customer Support

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Steve

Do you have call barring active on the line?
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

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