Can't Change Account picture and Stuck in WIndows Update on Windows 8.1 Pro

Hi
I am facing problem on changing my account picture and windows update, both of these issue was gave me a head ache of searching best solution, but none of all of the techie "solved forums" for these both problems was solved my problems.
I had first clean install this Windows 8.1 Pro N to my laptop, and tried to change my Account Picture but personal settings is not opening, I followed all instructions from forums but none of those tricks works for me.
Now trying to Update my Windows, another problem it was stuck in Preparing to Install, another extensive searching from the internet forums, another no lucky to solve this problem, although some people works, but in mine, no luck.
Better to move down again to Windows 7.

Hello,
I'd ask in the
Windows 8.1 forum on Microsoft Community.
Karl
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