Can't change email

Hello, I wanted to change my email but it alway said my password is incorrect.I already tried to change my password and to reset it but it always said wrong password.I carefully checked it when i was typing my password but it said it's wrong.  

Hi Mike,
Kindly try Solution 2: Clean up cached user login information.
Please share the results if you are able to sign in with correct ID.
Thanks,
Atul Saini

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