Can't change my country on my apple id

My apple id was set up in Ireland where I used to live. After moving back to Italy I tried to change the country from Ireland to Italy but I was told to spend 0,15euro left on my account first, but I cannot do so because I cannot buy any apps with that money and I'm not allowed to add my italian credit card to the account.
I wrote to apple support but no answer so far and I really need to buy few apps on my new macbook.
Who can help me???
Thanks!

All you can do is contact Apple and ask them to remove the amount left on the account.
Go here, select More products and services then Mac App store
-> https://expresslane.apple.com/Symptoms.do
I really need to buy few apps on my new macbook.
FYI: This is the iTunes store forum

Similar Messages

  • HT2736 how can i change the country on my apple id settings if i still have 0.2 us$???

    How can i change the country on my apple id settings if i still have 0.2 us$??? I cant spent that amount

    Click here and ask the iTunes Store staff to zero your account balance.
    (94825)

  • I can't change the country of my Apple ID

    My Apple ID was registered in Hong Kong, and I moved to Russia. I tried several times to change the region and the country of my Apple ID with my credit card in Russia, however, it does not work, there is a window that says that the Apple ID can only work in Hong Kong and the Hong Kong store opens. Never any cards not use itunes. How to change the country in the Apple ID?

    Before you can change countries in iTunes, you will need to have a valid payment information addressed in Ireland. When you have one, you can go ahead and change the country on your account.
    - sign in to iTunes
    - go to Account Information page
    - enter your Apple Id and password
    - click on Change country or Region
    - enter your new information then save
    If you will have a hard time, I suggest contacting email support.
    https://expresslane.apple.com/GetproductgroupList.action

  • How can I change the country of my Apple ID?

    Hello there,
    I've created my account on Itunes two years ago using someone's address in the US ...
    But now I live in the UK and I want to change the country of my Apple ID
    How can I don that?
    Waiting for help.
    Thans.

    Hello SanaD Elrishi,
    This can be done by going into Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Cheers,
    Allen

  • How can i change the country of my Apple ID without giving out any Credit Cards?

    HI. I have the problem of having a Gift Card from the United States and an Apple ID from Colombia. I tried to change the country, but it only lets me continue if i give away a Credit Card number. I don´t want to do that, but neither, i want to lose my 25 bucks. Any advice?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    You cannot use an iTunes Gift Card from the US iTunes/Mac AppStores in Columbia. You should only change the country of your Apple ID if it is true that you have moved to that country and now have the qualifications to use your account in that country; you must have a valid bank card in that country with a vaild billing address for the bank card in that country. There is no way around this requirement.

  • How can I change the country from my apple id account ?

    Hello , I changed my credit card and I need to change the country field from my Apple ID account, for some reason it's unaccessable . Can you please tell me how to change the country field ? thanks

    Do you currently have a credit balance in your Store account, ayman? If so, you'll need to spend that in order to change your country.

  • I can't Change the country on my Apple ID

    I tried to change my the country on my Apple ID. I put all my information and it says that my payment method information doesn't match my bank's record. It also says that try to change into a new payment method. I did change and I still have the same problem. All my informations are true. I don't understand why it's so complicate just to change the country. Any suggestion for what I can do? Thank you in advance.

    The bankcard must be issued in the Country you are trying to change to, and your mailing address must also be in that country.
    Cheers,
    GB

  • How can i change my country in my Apple ID?

    I can´t buy somethings in iTunes because I have another country in my account, how can i change?

    Change iTunes Store Country on an iDevice
    1. Tap Settings;
    2. Tap iTunes & App Stores;
    3. Tap View Apple ID;
    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
    8. Tap Done.
    Also, see How to Change Your iTunes Store Account Location | eHow.com.

  • I can not change my country at my Apple ID

    Hi
    when i open my apple ID by App store on iPhone by clicking on view apple ID.
    then, I've tried to change my country/ region to USA. it asked me to agree about Terms and privacy policy. also then it asked me to refresh my payment information.
    at the end, when i clicked on next to inform that, it said " please contact iTunes support to complete this transaction.
    please i need solution for this

    this may also help; http://www.ehow.com/how_8202183_change-app-store-account-location.html

  • HT201318 I registered my apple ID and Icloud with a US address, and live in Switzerland. I do not own a US credit card. Now that I need to buy more storage with my swiss credit card, I can't change the country's billing address from the US to my swiss one

    I registered my apple ID and Icloud with a US address, and live in Switzerland. I do not own a US credit card. Now that I need to buy more storage with my swiss credit card, I can't change the country's billing address from the US to my swiss one. HELP PLS?

    Did you actually watch the movie? You get 30 days in which to view it and if you didn't watch it, that could be why you are getting that message. If you have watched the movie and you're sure that is has expired by now, contact iTunes Store Support and seek their help.
    Change the country in the upper left. - and click on Purchases, billing and redemption to proceed.
    https://getsupport.apple.com/Issues.action

  • HT1918 Hi,   I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amo

    Hi,
    I need to change the country for my Apple store account but this message appears "You have a store credit balance; you must spend your balance before you can change stores." but my credit is 1.58$ only and I couldn't buy any app with this amount! Any way how to fix that and I don't have a problem if I lose this 1.58 $?

    If you can't spend it then you can try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can i change the country in apple store but i have 0.70 cent ? how to remove the 0.70 cent ?

    how can i change the country in apple store but i have 0.70 cent ? how to remove the 0.70 cent ?

    Click here and ask the iTunes Store staff to zero your account balance.
    (103747)

  • How can I change the Country and Credit card Apple ID without loose the app installed ?

    Hi, I move from Brazil to Qatar and keep using my account at Brazil since I have a credit card there and the old address.
    Today Ireceived a message when I was updating my app at my iPad that I should change my payment method that was rejected (???), I try to update and keep the same message... So now maybe better to use address and card from Qatar.
    I could not understand how can I change the country and shop since everything at the address is linked to Brazil.
    Also I'm afraid to lose the installed app...
    Please, a step by step will help a lot, I have a very low computer experience ...

    You won't lose apps that are installed.   You will lose the ability to update them
    Business with the App stores is restricted to those stores in your formal country of residence (your billing address) and a bank supported credit card from that same country.   You can buy and update apps with those details only in that country.
    If you have established residences and bank supported accounts in other countries you can also use those.   You can buy and update apps in those countries using those details.
    You cannot interchange them.   You cannot merge IDs or purchase details.

  • How to change my country on my apple id account?

    hi Guys,
    when i setup my account i choosed a wrong country by mistake
    any advices how to change it

    Hi Youma,
    Thanks for visiting Apple Support Communities.
    You can use the steps in this article to change the country of your iTunes & App Store account:
    Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account
    http://support.apple.com/kb/ht6119
    If you are not able to change the country setting, see this article for help:
    I can't change the country of my iTunes Store, App Store, iBooks Store, or Mac App Store account
    http://support.apple.com/kb/TS5375
    Best Regards,
    Jeremy

  • HT1918 how can i change the country of my account while having a gift card balance?

    i have an account on the american store (which was originally in the canadian store) and i switched it because I bought my mac in america and i'm a student there and i got 100$ gift card to the american itunes store.
    i now have 0.34 cents left on the account and that is pretty much useless to me. I now want to switch my account back to the canadian store because my credit card card is canadian and i can't do anything with the account until i switch it back to a canadian one..ad when i try to switch it- i'm told that i can't change the country on the account bc i have a $0.34 credit...and i don't know how to get rid of the credit. any help?

    Try contacting iTunes support and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Maybe you are looking for

  • Apple TV and Time Capsule: No computer needed?

    I'm thinking of using the Apple TV as a "home jukebox", connecting it into HT, using a spare LCD Monitor to display UI and Coverflow when listening to music. Can I connect a USB hard drive directly to it and access songs stored on it from the UI? Wha

  • Ipod mini wont turn on or respond

    updated to the latest itunes, transferred some songs to ipod mini, properly disconnected an ipod through itunes, unplugged. about 15 minutes later wanted to listen to ipod but it would not turn on. the screen remained blank, tried plugging ipod back

  • New Adobe DC works not with fillable Documents (Drop Down Lists) in iOS

    Hi, the new Adobe DC for iOS (iPad) has a big Problem. When you have a fillable Form with some Drop Down Fields it only works with the first Drop Down. Any other Drop Down will not work since you manualy restart the Adobe in the Task Manager. Please

  • [Solved]How to remove files from a failed install.

    I attempted to install the caffeine package from the AUR using packer. After confirming y to proceed with installation pacman had to pull in quite a few more dependencies than I was expecting. The installation ended up failing because I have package

  • Username and/or password incorrect

    hi all, im new here this is my first post, i have a nokia 6720 Classic on Telstra (Next G) whenever i trry to log into the Ovi Store on my mobile i receive "Username and/or password incorrect" i have registered and can log into Ovi on the internet wi