Can't configure FingerScan after re-install the system

I had to re-install the whole system from the image. All went well and works fine now BUT... I can't configure the finger scann utility with my fingerprints. Every time I try, I am able to scan it and I can see that it works. But then the tool asks to save the configuration.
When I try to save it I get a message which in German says.
Vorgang fehlgeschlagen. Doppelte Vorlagen sind bereits vorhanden.
I'll try to translate in English :
Operation failed. Double templates are already available.
I don't have any idea what I have to do now and I want to use it.
Who can help me with this problem?
Thank you in advance
thunderstorm 007

Hi
Thanks for all the help...BUT... I haven't anything that has such an icon or is named like "True suite access manager". And if Toshiba people would sometimes try to read forums, they could helpus.
I also wrote them about this problem but didn't get an answer yet.
What is the next step if this tool isn't in the list and I also couldn't find d file in the TOSHIBA directories (c:) with such an icon.
I hope you have another idea ;-))
Cheers from Switzerland

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1180/13 PL/SQL: SQL Statement ignored
1180/13 PLS-00435: DML statement without BULK In-BIND cannot be used inside FORALL
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Edited by: SamCH on 2013年2月4日下午11:19

Hi Hussein,
Thanks for your reply again, the compile error as below
e.g.
show error
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LINE/COL ERROR
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Warning: Package Body altered with compilation errors.
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Errors for PACKAGE BODY RE.RE_PROFILER:
LINE/COL ERROR
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LINE/COL ERROR
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LINE/COL ERROR
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19/69 PLS-00201: identifier 'POS_BANK_ACCOUNT_BO_TBL' must be declared

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