Can't connect apps to BBM
For some reason I can't connect any off the apps to BBM that are supposed to connect. Any suggestions as to how to fix it. I have a 9780.
Use your BlackBerry browser to go to http://blackberry.com/bbm and download/install the Messenger application again. At the pre download screen, see if you get the most recent 6.2.0.56 version.
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Similar Messages
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I can not connect app store in ipad3
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I write icloud account . But ı can not connect app store.how can ı achieve to connect app store.please help me:((
iCloud is not the same as the App Store, so you cannot find it via www.icloud.com. If you want to access the App Store, then please open the App "App Store" on your iOS device or visit the App Store on the Mac/PC by using iTunes.
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Hi - I can not open App Store on my iPad mini from yesterday ? I have my mini from 3 month it's first time not opening . Help me please
1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo. -
I'm getting a can not connect message every time I try to update my existing apps that need to be updated. I even put in a new password thinking that was the problem. Can someone please help me. This has been going on for two weeks.
Hello Priscilla43,
The following article provides tips and suggestions that can help restore your connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!I am also having the same issue. Please help!
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Iphone 4 can't connect to itunes/app store
I'm in need of some help! I purchased an iphone 5s and i am giving my old iphone 4 to my son to use for games (wifi only). The iphone 4 has been reset and has the latest updated software installed. When i try to download games to it, it says can't connect to app store and the same for the itunes store. My iphone 5s can connect fine, as well as my ipad, both using wifi. I've tried to connect the iphone 4 to the pc and itunes says the same thing, i've also tried it on 2 other pc with the same result. It says can't verify the identity of the server buy.itunes.apple.com, then we could not complete your itunes store request an unknown error has occured -9808 when i try to sign in to itunes.
Any help would greatly be appreciated!YEYEYEYEYEYSSSSS I made it work again! LOL
Just try to turn off your IPhone and Restart it again and see if it help.
Because that's what i did and it worked! =D
Don't know why it requires to do so but by giving a try wouldn't hurt. xDDD -
I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
When I go into app store on iPod touch and click on an app i get can't connect to iTunes
I noticed it on jan 1 but was working fine on dec28 when I bought it. All I have done is download apps I had previously purchased on my old 3G iPod 32gb touch To my 5g 32gb iPod touch using purchases on the update part of app store. Please help me do I need to return it or can I fix it. Like I said everything else is working fine i just can't view app pages to tell how big an app is or anything about the apps.
Mine had a SIM in it. Originally, when I took out the SIM and tried to restore it with nothing in it, it wouldn't work without a SIM card. So ... I took the SIM that was in that phone previously, put it back in and completed the system restore. I then proceeded to go through the process with AT&T of adding a data plan, which I did, and then it successfully completed the system restore. However, now if I run diagnostics on it, it will not verify ITunes Store. If I try to connect to ITunes store, I'll get the network connection timed out error I referenced earlier in this thread. I'm considering jailbreaking it and putting on an earlier software version. Your thoughts?
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I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me
Have you tried repairing disk permissions : iTunes download error -45054
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My ipad Apple ID is not working it's showing that can't connect to App Store please help me
My Apple ID is suddenly not working it's showing can't connect to App Store. I am facing this problem from this morning & at the beginning it showed not trusted ip. Please help me
Same problem as well...getting very frustrated
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My ipod 5th gen says it is connected to the internet and i can go on apps that require an internet connection but whe i try to use the weather or another app that uses your current location it cant find me???
If you open the Maps app where does that say you are located?
For location the iPod uses the location of nearby routers that are in Apple's database of routers and their location. Thus it appears that Apple's database is incorrect. You do not have to be connected to the router, just within range.
Apple periodically updates their database based on information they obtain from iPhones, The iPhone has to have turned on the option to send info to Apple. no one has found another way to get the location of a router added/corrected.
You can confirm that by going to well-know place with wifi like Starbucks or McDonalds -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malziYou will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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