Can't continue iphone upgrade due to forgotten icloud user id and password

can't continue phone upgrade due to unknown icloud user name and password

Do you mean you've forgotten your own Apple ID - hard to imagine how? Or you're being asked to use an another Apple ID you've never seen before?

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Hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.

Hello there, Ark.
It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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smithrj wrote:
Thank you for correcting me, I think it's time for bed.
Ray
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I mentioned it only because I once used that software and only because I checked it before upgrading to Leopard did I realize it didn't work too well, even with Tiger.
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After upgrade to lion, system reject previous account and password. Nothing I can do. Anybody help?

I have just expereinced the same issue. I have a work around for you.
If you have a Snow Leopard Install CD you can boot from that by holding the C key upon boot up or hold down the option key and select the install CD.
Once launched select continue and then select your language. You will then have access to a tools/utilities menu where you can reset passwords. You select you System Disk and you will notice that you accounts are still missing however you should have access to re-set the root account / pw. Set it to a secure password - after all this is the highest level account on your machine.
Once done - restart into lion again and login into the root account. Username root with password you specified earlier. Once logged into the system - you should still find your old user folder still intact. I would suggest re-naming this account and add suffix _original if you intend on creating a new account with the same name. The username of the folder is based on the short name you input when you create an account.
You can then go into system preferences / users and groups and create a new account with the same short name. After this - I renamed the new user account to _delete and renamed my original account to its former name by removing the _original (as i kept the same short username) Log out and login with your original account - it may ask you to sync your keychain if you have changed your password from the original - in this case provide the previous password.
This worked for me - good luck.
I agree this is unaccaptable for Apple to release an upgrade with a bug like this. Good luck - hope it works for you

HT201401 HI ive forgotten my apple id and password, and also the name and last name i used to set up my iphone 4s what do i do?

my iphone 4s wont turn back on after the battery died, have tried all the steps, still not working. contacted my network provider they said to send it in but before that turn off find my iphone. I am unable to do so as ive forgotten my apple id and password, i have followed the steps and im stuck as i do not know what name and last name i put when registering with icloud as i didnt want to give out such information at the time,(as in i made up the name n last name).
Can anyone help me???

That my friend is why you don 't make up a lie; you get yourself stuck in this kind of circle.
First; how do you forget the apple id and password, that apple id is most likely an > EMAIL < address that you /PERSONALLY/ put into the device to sign up for the service. Once you remember your own email; you need to go to https://iforgot.apple.com/password/verify/appleid for further assistance on resetting your password
You don't need the first and last name; it just makes it a lot harder to locate your account if you REALLY can't remember
If you cannot find any infomation then you sir are SOL;

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Hello aweirandyski.1975,
Thanks for using Apple Support Communities.
From what you're describing appears to be Activation Lock, a security measure provided by Apple that makes it harder for people to use a lost or stolen device. You will need to enter the password for the Apple ID the device is prompting you for.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Take care,
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HT204370 I had purchased a movie on my ipad while on a business trip and now I'm home on my IMac and wish to watch the movie I didn't finish on my iPad. How can I continue to watch on my IMac if I purchased and started on my iPad ?

I had purchased a movie on my ipad while on a business trip and now I'm home on my IMac and wish to watch the movie I didn't finish on my iPad. How can I continue to watch on my IMac if I purchased and started on my iPad ?

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Can we unlock an iphone which one locked with an email address and password.I have no idea about the email address and password for the icloud

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It sounds like you are talking about an iPhone that has been Activation Locked. This article explains:
http://support.apple.com/kb/PH13695
If so, the iPhone can never be unlocked without the original Apple ID and password. This is an anti-theft measure.

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HT201365 IPhone 4s Bitlb decryption on icloud after formic and I do not know and do not email password What should I do in order to work on Aleven in Normal

IPhone 4s Bitlb decryption on icloud after formic and I do not know and do not email password What should I do in order to work on Aleven in Normal

If you want to move to a new, separate iCloud account you have to delete the account, create a new account with the other ID, and migrate your data to the new account. Deleting the account will only delete it from your phone, not from iCloud. This will not effect other devices still using the account. Also, you can continue to share your ID for the iTunes and App stores even though you will have a different ID for iCloud. They do not need to be the same.
To begin, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll or you will lose them. To do this, open the photo stream album in the thumbnail view, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, if you have any data in either iCloud account that you no longer want (such as someone else's contacts) you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete it.

Can't continue iphone upgrade due to forgotten icloud user id and password

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