Can't convert to pdf from word

my wife uses adobe acrobat 6.0 standard with office 2003. The problem is that she can't convert to pdf from word. it works fine with an excel doc. but not a word. I did update to 6.0.1 and still nothing. There is no error message and the word document opens but nothing happens.

I have exactly the same problem. Everything was ok untill a couple of months ago then after some auto updates the pdf buttons were no longer displayed in the word documents when it is open and if you try to convert it to pdf either by dragging the word file onto Adobe or highlighting the file and right clicking on it then selecting 'convert to Adobe PDF' it doesn't work. It looks like it attempts to do it by opening the word document but then nothing else happens. The only way I have been able to get it to convert to pdf is to go into the word document, click on file then print then select Adobe PDF then save to location. This is just a complete pain to do all the time especially when I need to convert a whole load of files in one go.
Obviously the auto updates have effected it somehow but I can't work out where.
I've tried uninstalling Adobe the re-installing it but it makes no difference.
I'm using Acrobat 6.0 Standard with Windows XP Professional 2002

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Hi Nakul ,
Could you please explain me the work flow ?How are you trying to convert the PDF?
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