Can't copy purchased music from iTunes to iPod(logged into a Windows domain

I'm running iTunes on Windows XP. I've been using it to manage my music including purchasing music for iTunes.The laptop I'm using I also use it for work and log into a work Domain. I recently purchased an iPod (video) and attempted to transfer music via iTunes. When I manually try to transfer purchased songs only iTunes closes. I can transfer songs that have been imported into the library via CD. I receive a message "iTunes has encountered a problem and needs to close. We are sorry for the
inconvenience." My user login has administrator rights to the PC (where iTunes is installed). All my music files are kept on an external hard drive. I've called Apple support and reinstalled the software several times with the same results. I did create a new user that logs in to
the PC (not the work Domain), that can somehow transfer the music to the iPod. But I can not see any folders, playlists, or purchased music that was established when logged on the work Domain. That solution isn't sufficient because I can't normally create different users
and run iTunes (and other products) this way.
Anyone encounter this problem? Any suggestions?

This sounds like an interesting snag - clearly if you can get copied CD tracks onto the iPod there isn't an issue PC to iPod.
I wonder if the inability to copy downloaded music is related to the very clever stuff Apple do to prevent you writing more than seven copies of those tracks? Just a thought - I have no idea how it all works, but it occurs to me it could get embroiled in network stuff?? If you are friendly with your administrator ask them if you can have a go at connecting your iPod to a computer with admin rights, and see if you get a more helpful error message.

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