Can't Create My Verizon Account With New Prepaid Plan

Tonight I converted my iphone 4 to a $45 prepaid plan. I went home to try to create a My Verizon account, and when I enter my number, it tells me my phone has to be in service (it is in service) and directs me to a line to activate/ program my phone. My phone is activated as a prepaid line- I can call people with no problem.
Another problem did come up, however, when I tried to call Verizon for help. Every number I tried said "Sorry, I'm having technical difficulties," and I never got any further.
I'm a little bit more than annoyed here, so any help would be great.

I'm sorry you're having issues with your new prepaid plan mawit. How did you convert the phone and service (store, by phone)? Are you able to receive calls or access the internet? If you still have issues with calls and data, your phone may still need to be activated properly. Try calling this number 877-777-5759 to go through the activation process. You may need to speak with a representative. After the phone is properly activated you should be able to set up your online account. Keep us posted.
KinquanaH_VZW
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Date: Fri, 27 Dec 2013 06:51:15 -0800
From: [email protected]
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Subject: Re: How can I recover my old account with a new one? How can I recover my old account with a new one?
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Message was edited by: Allan Sampson

Can't Create My Verizon Account With New Prepaid Plan

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