Can't delete Itunes and Quicktime from Control Panel

Hi. I posted a few days ago re: when I tried to update Itunes, I received the 1608 error.
So, I have been trying to uninstall QT and Itunes via the Control Panel in Windows XP (Home) and when I click on both programs to remove, it blinks and then just stays there. They won't delete.
Any suggestions? I am about to the end of my rope! I have tried all the suggestions I can find here.
Do you think if I reinstalled everything on my computer, if that would work? I know it is extreme, but I can't get anything else to work. I am the authorized user in DCOM settings, I don't have Norton, I turned off the Virus protection in Yahoo, I deleted the items in temp directory,ect.
Thanks in advance!!

hi Ipisarki!
hmmmm. just checking. when you were trying to treat the 1608, did you try the InstallShield advice on the 1608?
(thinking here that whatever is causing the 1608 might be causing this problem ... so if we can fix the 1608s we might be able to get this problem fixed too.)
there's a link through to the InstallShield advice on the 1608 in this document:
Trouble installing iPod, iTunes, or QuickTime software in Windows
love, b

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    Location: HKEYCLASSESROOT\iTunes.itl\DefaultIcon
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    Location: HKEYCLASSESROOT\iTunes.itms\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-161
    Parsed : c:\program files\itunes\itunes.exe
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    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.itms\shell\play\command
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    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.itpc\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
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    Location: HKEYCLASSESROOT\iTunes.itpc\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
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    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m3u\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m3u\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m3u\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m3u8
    Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-205
    Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
    Location: HKEYCLASSESROOT\iTunes.m3u8\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m3u8\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m3u8\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4a\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-141
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4a\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4a\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4b\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-143
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4b\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4b\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4p\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-143
    Parsed : c:\program files\itunes\itunes.exe
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    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
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    Value : FriendlyTypeName = @C:\Program Files\iTunes\iTunes.Resources\iTunesRegistry.dll,-202
    Parsed : c:\program files\itunes\itunes.resources\itunesregistry.dll
    Location: HKEYCLASSESROOT\iTunes.m4r\DefaultIcon
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    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4r\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4v\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-141
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4v\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.m4v\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mov\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-135
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mov\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mov\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mp2\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-137
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mp2\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mp2\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mp3\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-129
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mp3\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mp3\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mpeg\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-133
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mpeg\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mpeg\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mpg\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-133
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mpg\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.mpg\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.pcast\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.pcast\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.pcast\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.PlaySongsOnCD\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /playCD "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.pls\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-149
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.pls\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.pls\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.rmp\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-148
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.rmp\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.rmp\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.ShowSongsOnCD\shell\showsongs\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /AutoPlayShowSongs "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.wav\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-134
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.wav\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.wav\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.wave\DefaultIcon
    Value : (default) = C:\Program Files\iTunes\iTunes.exe,-134
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.wave\shell\open\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /open "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\iTunes.wave\shell\play\command
    Value : (default) = "C:\Program Files\iTunes\iTunes.exe" /play "%L"
    Parsed : c:\program files\itunes\itunes.exe
    Location: HKEYCLASSESROOT\QuickTime.m15\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m15\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m1a\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m1a\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m1s\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m1s\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m1v\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m1v\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m75\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.m75\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mp2\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mp2\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpa\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpa\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpeg\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpeg\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpg\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpg\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpm\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpm\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpv\DefaultIcon
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe,-130
    Parsed : c:\program files\quicktime\quicktimeplayer.exe
    Location: HKEYCLASSESROOT\QuickTime.mpv\shell\open\command
    Value : (default) = C:\Program Files\QuickTime\QuickTimePlayer.exe "%1"
    Parsed : c:\program files\quicktime\quicktimeplayer.exe

    Manual removal using Regedit also fails
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  • ITunes and Quicktime Installation Troubles

    I had to completely remove iTunes and Quicktime from my computer, and now I am having difficulties reinstalling it. When I download iTunes+Quicktime it begins to install, and then stops, saying there was an error installing Quicktime. The error is that an installation is already in progress. I have tried everything, including Windows Clean Up Utility, CCleaner, and I have gone through Control Panel, My Computer, and Task Manager. I really need some help on completely removing Quicktime from my computer. Thanks soooo much!

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    Does this problem only apply to installing QUicktime? If so using the installer clean up utility to remove any entries for QUicktime usually fixes this. The only catch is that Quicktime does not always show up properly in the clean up utility. Look out for blank entries or numeric entries that look like QUicktime version numbers i.e 7.x
    I would try installing Quicktime separately. Download the version of Quicktime that does not include iTunes. It is not the default option.
    http://www.apple.com/quicktime/download/win.html
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    Hi there... I have a G4 and am using OSX 10.3.9. This is my Pro-Tools computer as I have an older version of ProTools that doesn't run on 10.4 or upwards.
    So... The story so far. I updated my computer with the more recent versions of iTunes and Quicktime (from iTunes 6.0.3 & Quicktime 6.5), as I was advised by a "friend" to do this. However, it turns out that the new versions don't work with OSX 10.3.9. So I was then advised by the same "friend" to delete (don't ask, as I'm still not sure who's pulling my strings) these recent versions of QuickTime and iTunes from my applications folder and to delete all the preferences associated with them, which I've now done.
    We then located the old versions that we were originally using i.e. iTunes 6.0.3 and Quicktime 6.5 and have been trying to reinstall these... But with little success.
    So my questions are:
    Do I need to do an "Archive and Install" from the original OSX 10.3 disks?
    OR do I need to "Archive and Install" using the original OSX 10.1.3 disks?
    Also, during an "Archive and Install", are all my files safe i.e. they won't vanish (we have an album's worth of material on there that the record label are expecting us to give them very soon)?
    If the above fails...
    Is there anyway of simply installing the older versions of iTunes and Quicktime from web links?
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    Karl

    Go to - http://www.oldapps.com/downloadiTunesmac.php - to d/l your choice of iTunes.
    Go to HD>Library>Receipts - remove the receipt iTunesX.pkg to the trash - you should now be able to install iTunes.
    Have a b/u of your critical data before you do any 'archive/install' which I cannot see is necessary. Your friend appears to be steering you in directions that is causing you problems.
    Why would you even consider doing a 'archive/install' from the 10.1.3 disk?
    I am not sure about QT - however you can remove the QT receipt and see if that helps.
    MJ

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